Genius Fax - Faxing app Reviews

by GhostBustingUSA

Something needs to be fixed. Sent a fax using a file from Genius Scan to Genius Fax. For some reason when the file transferred over it lost resolution in this process. The receiver said it was unreadable. Now I suspected the resolution dropped when I previewed the fax file before send. I thought since it was only the preview that was why the resolution dropped. I was wrong, what you see is what you get. For being a paid app and pay per fax I expect better. For me this is a waste of money, now I have fax credits that I spent money on but useless to send clear faxes. Developer please look into why the resolution drops when you send a file from genius scan to genius fax. I used an actual file, I did not use a picture or scan.

by LizzrdVanReptile

Downloaded Genius hoping to send and receive faxes. Understood that credits would need to be purchased to send faxes, and I promptly purchased $6.99 worth of credits.

What I did not understand until after I’d purchased the credits was that there was an additional recurring fee in order to be able to receive faxes. I sent an email promptly requesting a refund and stating that I had not used any of the credits and that I was uninstalling GeniusFax .

I received a welcome email encouraging me to respond to the email for support, so I again explained my situation and requested a refund of the $6.99. I haven’t received any response whatsoever addressing my refund request so I’m unimpressed with the customer service. And it would be nice if the additional recurring fee for receiving faxes was mentioned in GeniusFax description.

by Ashleypoga

I mostly like your app but it’s frustrating that there is no easy way to just simply click on and copy my fax number. I don’t wanna have to memorize the number and re-tape it over in another app if I want to share my fax number with someone who supposed to send me a fax. It seems really tiny and simple but it’s actually a bit of a peeve — I don’t understand why we can’t just click on the fax number and copy it. Also it’s a little frustrating to me that this is the only place where I can provide feedback instead of an actual Feedback/tech-support button.

by Katwomanje

I just sent 125 pages at about the cost of about $70 that I guess would’ve cost about the same or more at FedEx and UPS. It just seems like a lot of money, but it’s much easier doing it on your phone if it does all go through correctly. It’s saying they all went through so we shall see. Glad to have GeniusFax for when you really need it. You can also purchase a fax number if you want to be a recipient, but I’m not going there yet…

by Anmlcmn

I haven’t compared GeniusFax to any other product but it has faithfully sent my documents. I installed GeniusFax on my iPad and it’s easy to fetch documents from my google drive and upload them directly into Genius Fax. A little pricey per page unless you buy bulk but the cost was worth it when I needed to fax transcripts immediately (at the last minute) to educational institutions that I didn’t trust snail mail to deliver safely.

I really like the fact it keeps a history of the documents you’ve sent so I can make sure every page was sent.

by Tridip

I love these tools paid 6.99 for 10 page credits I am a veteran scan app user would love if this fax fee can be waived off or if not then give me 10 more pages of fax credit thanks a lot for combining Genius fax and genius scan love both the apps and their native integration and features and also the ease of use
I’ve scanned more than 1000+ documents and faxed like 50 pages until now and love them
Thanks team

by Haffieldj

I have used several other “FAX” apps for the iPhone over the years, but for the past few years I’ve had to use Geniys Fax numerous times and they’ve always come through. If you’re a student, employee, employer just anyone needing to Fax papers/docs... then you need to purchase GeniusFax. You will not be disappointed!!!

My only slight con: The cost of the per page to Fax is a little pricy. But so worth it!!!!!!

by RobinHood09

It’s hard to find an app for anything that doesn’t think you should spend x amount per month with it. I’m sure like most people, I rarely fax. We have much more advanced technology now. However, every couple months I get that 1 or 2 items that insist on a fax. If that happens next month for a 1 page document it only costs me 99 cents instead of the others that may give a week free but those 2 months at 4.99 or 9.99 is significantly more than 99 cents. If I go 4 months and don’t send any my bill is zero. Not the 25-40$ the others would have collected. They are all easy to use. GeniusFax just gets that we are not trapped in the 80’s.

by IPadwonk

There are still offices that want you to send a fax, but eliminating the need for a trip to Office Max and sending one instead from your iPad is so handy. I use the bulk purchase price for additional savings. GeniusFax is simple to use and gives you a free cover page when needed. Getting the document there instantly is a real time saver over snail mail. Plus, it keeps a record of all the sent documents as backup proof. GeniusFax confirms your document was sent.

by Lanibear99

I never write reviews but I felt the need to for those people who are like me and only use faxing once in a loooong time. Every other app is a subscription to send faxes, which makes no sense. I appreciate GeniusFax for allowing you to purchase credits, it saved me the hassle of going out and looking for a fax machine. Look no further than GeniusFax, it’s simple, easy to use, and effective!

by Aquaman_

Who faxes these days? In those rare instances when you DO have digital files that can only be received via fax (by a HIPAA compliant organization that is still required to use fax technology) GeniusFax is awesome. Well worth the minor cost when in a hurry, us you can simply send right from your mobile device, from your favorite cloud storage platform (e.g. Dropbox)! Rarely use it, but when I do, it’s the best app for me to quickly send a fax right from my iPhone.

by Deticxe

All I could say, WOW! In a state of panic I was given the option to fax a delay document. As I went to my Fax machine and entered the phone contact, it hit me my Fax machine was disabled because I discontinued my Landline 😩. I called my sister using her as my soundboard and she said can’t you use your IPhone. I said hmmm I don’t think so. As I prepared my Genius Scan (yes I’m a subscriber) to mail I notice the option given to Fax (WHAT!). Excited I tried and TA DA, fax sent. I was so excited with receiving the confirmation receipt and at 8:43am the next morning the recipient contacted me regarding my fax. OMG!! This was the best thing to happen during a stay at home Pandemic. I have shared my experience and have received calls and texts on inquiries regarding your service. Thanks 😁

by Tanya.Davis1975

It’s easy, it’s fast, it’s reliable, and it sends free cover pages. I was worried that I would have to go to Office Depot and pay a lot of money for sending the fax. I did it in less than 10 minutes in the comfort of my own home, including the time it took to download GeniusFax and open an account. Faxing each page does cost a few dollars per 10 faxes but I would’ve spent way more than that on gas and Office Depot. I also love GeniusFax works with documents saved in genius scan.

by MTguy23

Simply could not be better. It has a very clean interface and is well-integrated with iOS. I pulled an empty PDF form file into Adobe Fill & Sign from Dropbox, completed and e-signed the form, shared it with Genius Fax, chose a recipient from Contacts, previewed it all, sent it away, and saved the cover page and confirmation back to Dropbox from Genius Fax. Seamless. Took no time at all. Documents are saved in Genius Fax and may be viewed, resent, or deleted with a swipe. As a developer myself, I enjoy well-executed software. And Genius Fax is.

by Conkichu

I have been using Genius Fax for a little over a month now and it has worked beautifully every time. I tried another fax app first and never could get a fax to go through so I just assumed that all of these apps might be clunky like that. My faxes with Genius have never had any issues and have been sent to multiple locations. I like it so much that I just signed up to start receiving faxes from them, as well. This really is a great product and the perfect solution if you don’t have access to a full-blown fax machine.

by Eeeyore The Great

I’d recommend to buy the 50 fax because you save on it. I fax a few times as week for work and at like 5 different hospitals on the go, just make sure you stay on GeniusFax until it’s finished and it does what is required. Take a picture and even use the white and black filter and it makes it appear better. I used other ones and this one seems pretty good so far. Just can’t have one bar of service or it takes forever of course.

(I typically screenshot all my PDFs and just edit them or use this to simply convert photos to PDFs.)

by Debbieee X0

I love that my cell phone has now turned into a fax machine. This is great because I could never set up the fax settings on my printer, so now I don’t have to worry about it. I’ve been using Genius Scan for years now and just discovered Genius Fax a year ago and it’s come in handy many times. Especially when companies say you can mail or fax paperwork to them, but if you mail it, it’ll take weeks to be finalized but if you fax it it’ll get done quicker. The first scanning and faxing apps I downloaded and the only. Everything with both apps worked so great that I didn’t have to go looking for another.

by CrimsonKindred

I have been faxing from my phone for years, and GeniusFax has been fluid and organized. All of my previous communications are well recorded and easy to find. I love the interface and tie in with Genius Scan.

Super solid experience with small to medium sized fax loads. I really can’t speak to fax loads over 20 pages other than 1 or two occasions. There was a problem with my internet connection at that time, but as with any situation involving important communication, make sure you have a strong and fast internet connection especially with longer faxes.

well worth any associated costs in my opinion.

by Eimcmullin

Can’t speak to heavy duty, professional use because I don’t have that need. If GeniusFax performs as well in that arena as it does for simple needs, this is one heck of an app.

Genius Fax is simple and easy to navigate. To send a fax you open the program, tap on the easily found “new,” put in the fax number, attach the file, hit send. Done. It does take a bit of time to send but don’t get nervous, it will get there.

Pricing to send faxes is quite reasonable. For light home use, purchasing the 50 credit package is a good deal. It takes one credit to send one page. That package, I believe, is about 40¢/pge

If you need a fax number in order to receive faxes, you can purchase one. I think of it more as renting than purchasing because you pay so much for a period of time. I don’t remember the time frames and prices offered because, since I don’t need a fax number, I just glanced at them. I do remember registering that the prices were, like those for the credits, quite reasonable.

Overall, great app.

by ShadeTrei

Was able to figure out how to set up a fax and actually have it successfully sent. That was wonderful. Thank you Bruno for checking on me. I was still working out some other details and didn’t get a chance to finish my faxing but it worked, it worked great! So right now… I have something I can trust now. Rated five star but I cannot get the star to light up. It’s like that it doesn’t recognize my tapping. I’m gonna have to get a new mbl device … grumble grumble grumble…..

by Regina J.

😳😒UNABLE TO OPEN FAXES SENT OR REC’D / I have compatible OS on 2017 IPad Pro 10.5. All of a sudden I have lost access to ALL new and old (back to 2014!) faxes so the entire app has become useless! (I still have credits, too!) AND I tried to work with the company
But they now ignore my polite correspondence. The same thing happened in the past with my IPhone 7+. And my complaints also went nowhere, but at that time I was able to access all on the IPad so I stopped complaining about my lack of access on IPhone. SO THIS IS NOW INTOLERABLE. (So my loyalty, credits on file, and thousands of pages stored but now inaccessible mean nothing to Grizzly Labs...

by Rkmonroe

I had just completed a very stressful phone call with a medical group explaining I had confirmation I had double paid them. After about a 15 minutes conversations, check numbers confirmation numbers, they continued to demand a fax copy of documentation. I knew I had Genius Scan but was unaware I had option for Genius Fax at my immediate deposal. It took me from 100 down to 10 with my stress level and was very easy to use. Thank you Genius Fax !
Mary M.

by RK-3!

I was looking at options and many require a several dollar a month subscription or you have to buy $15 worth of credits. With this service, you just buy pages when you need to send something. I just needed to fax something to Japan. Two minutes and $0.99 later - it’s been delivered.

by Gullu's Mom

I have been using Genius fax for past 3 years. Never had any issues and faxes always got sent right away. I have sent 9-10 faxes in 3 years as I use this application for “emergency/urgent” faxes only while I am away from office. But totally worth it and had saved me a lot of time and provided peace of mind while away from fax machines. Will recommend it to anyone who deals with faxes.

by Flatboat52

Genius Scan makes faxing tolerable. I send what I want, where I want without a hiccup. I had to get the subscription for a few months as I arranging retirement. Dealing with the government and approved HIPA communication is a real pain. I figure me and my family will eventually use up all the 50 credits I bought, and I don’t remember seeing an expiration. I have been pleased with Genius Scan and Genius Sign, so Genius Fax will be my go to.

by Becgylese

I’ve had Genius Scan on my phone for a couple of years and it’s come in handy. I needed to send a fax and was about to sign up and pay minimum $10 on a different app for a service I probably would need once. Thankfully I checked Genius Scan first, saw there’s a fax app where I paid .99 for my fax! And easy pay! Thanks great convenient service!