SyncUP DRIVE Legacy Status

Published by T-Mobile on 2023-07-05

IMPORTANT NOTE: This app (SyncUP DRIVE Legacy) is only compatible with 6200,
6500, and SD-7000T devices. For additional information about T-Mobile SyncUP
DRIVE Legacy please visit: SyncUP DRIVE - Car Wi-Fi Hotspot & Tracking App |
T-Mobile For further assistance with T-Mobile SyncUP DRIVE Legacy please visit
Contact Us , reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.

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Common SyncUP DRIVE Legacy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SyncUP DRIVE Legacy app on iOS and Android devices. Solve all SyncUP DRIVE Legacy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SyncUP DRIVE Legacy iPhone Issues and Solutions

SyncUP DRIVE Legacy iOS app crashes, not working, errors
SyncUP DRIVE Legacy iOS app network issues
SyncUP DRIVE Legacy on iOS has black/white screen

SyncUP DRIVE Legacy Android App Issues and Solutions

SyncUP DRIVE Legacy has errors/crashing/not working
SyncUP DRIVE Legacy server network connectivity issues
SyncUP DRIVE Legacy has black screen

SyncUP DRIVE Legacy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SyncUP DRIVE Legacy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SyncUP DRIVE Legacy app crashes or not working on Iphone (iOS):

Close and restart the SyncUP DRIVE Legacy app on iPhone
Update SyncUP DRIVE Legacy app to the Latest Version for iOS
Uninstall and reinstall SyncUP DRIVE Legacy iPhone app
Update your iPhone to the latest iOS version

Fix SyncUP DRIVE Legacy on iPhone unable to connect to server/internet connection issues::

To resolve SyncUP DRIVE Legacy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SyncUP DRIVE Legacy black/white screen (blank screen) on iPhone:

Follow the SyncUP DRIVE Legacy iOS app troubleshooting guide Here →

SyncUP DRIVE Legacy Android App Issues and Solutions

Fix SyncUP DRIVE Legacy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SyncUP DRIVE Legacy app issues:

Force Stop the SyncUP DRIVE Legacy App
1. On android, goto "Settings" » click SyncUP DRIVE Legacy app. » click "Force Stop".

Update SyncUP DRIVE Legacy to the latest version on PlayStore

Clear SyncUP DRIVE Legacy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SyncUP DRIVE Legacy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SyncUP DRIVE Legacy.

Fix SyncUP DRIVE Legacy unable to contact server/ SyncUP DRIVE Legacy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SyncUP DRIVE Legacy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SyncUP DRIVE Legacy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SyncUP DRIVE Legacy on android.

Solve SyncUP DRIVE Legacy black/white screens issue on Android:

Follow the SyncUP DRIVE Legacy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T-Mobile, developers of SyncUP DRIVE Legacy.

100% Contact Match

Developer: T-Mobile USA

E-Mail: [email protected]

Website: Visit SyncUP DRIVE Legacy Website

77.42% Contact Match

Developer: T-Mobile USA

E-Mail: [email protected]

Website: Visit T-Mobile USA Website

About this app

With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE Legacy works like a virtual mechanic to help keep your family safe. NOTE: A SyncUP DRIVE OBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app. *** Now supports Hybrid vehicles. For further assistance with T-Mobile SyncUP DRIVE Legacy please visit Contact Us , reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909. The T-Mobile SyncUP DRIVE Legacy app helps you keep your family safe, secure and connected at all times. Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE Legacy. IMPORTANT NOTE: SyncUPDRIVELegacy (SyncUP DRIVE Legacy) is only compatible with 6200, 6500, and SD-7000T devices. You will get four roadside services you help when you need roadside assistance. ***Roadside assistance is not eligible for use on commercial vehicles. Need roadside assistance? Keep an eye on your loved ones without creating dangerous distractions. Terms and conditions apply.