T- app not working? crashes or has problems?

T- Status

Last Updated on 2022-07-05 by T-Mobile

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

66.7%

Crashes

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of T- Problems 😠👌🔥

- The app has bugs and may hang during installation, preventing access to some screens and internal tools.

- Some users may have trouble signing in or using the app, and may need to contact customer support for assistance.

- The app may not be compatible with all phones or carriers, and may cause issues with SIM cards.

Have a Problem with T-Mobile Network Test Drive? Report Issue

Common T- Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot T- app on iOS and Android devices. Solve all T- app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

T- iPhone Issues and Solutions

T- iOS app crashes, not working, errors
T- iOS app network issues
T- on iOS has black/white screen

T- Android App Issues and Solutions

T- has errors/crashing/not working
T- server network connectivity issues
T- has black screen

T- iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever T- app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix T- app crashes or not working on Iphone (iOS):

Close and restart the T- app on iPhone
Update T- app to the Latest Version for iOS
Uninstall and reinstall T- iPhone app
Update your iPhone to the latest iOS version

Fix T- on iPhone unable to connect to server/internet connection issues::

To resolve T- network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix T- black/white screen (blank screen) on iPhone:

Follow the T- iOS app troubleshooting guide Here →

T- Android App Issues and Solutions

Fix T- not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent T- app issues:

Force Stop the T- App
1. On android, goto "Settings" » click T- app. » click "Force Stop".

Update T- to the latest version on PlayStore

Clear T- App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "T- app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch T-.

Fix T- unable to contact server/ T- internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click T- » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got T- » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch T- on android.

Solve T- black/white screens issue on Android:

Follow the T- android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T-Mobile, developers of T-.

About this app

With this app-Mobile Network Test Drive, you’ll get 30 days or 30GB of high-speed data along with unlimited talk and text for free, all while keeping your current carrier and phone number. Try our network on your iPhone, right now, risk free. Fast activation: Join and activate in minutes with an iPhone XS or newer. Risk Free: No contracts, no credit cards, no hassle. 5G network access: Experience this app-Mobile’s 5G network with your 5G-compatible iPhone. 30 days or 30GB: Stream video, browse, text, make calls, and more.