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The app created duplicate cars that I had to merge for one of my vehicles. Twice. Then, that car has an ongoing issue (Fiat 500 - needs an oil change bad, and it shows on my dash as a check engine light). After two days the app was still showing that the car "had no issues". Next, since the rep said that it could handle multiple cars, I tried it on my Sonata. After having another "duplicate car" issue created by the app, it finally worked. I entered mileage for both cars and named them. "Big Red" for mine, and "Betty" for my wife's Fiat. Cool. Day three: my wife leaves for work and I get a disturbance and trip notification for my wife's "Betty". Cool. I tap the notification to see the app in action, and all of a sudden the app crashes the notification but the app is still running. Not only is the notification missing now, but "Betty" has disappeared from the app into thin air. There's only "Big Red" left as if my wife and her "Betty" have been raptured, and left me here all alone. I want my wife, and her car back, and we're going to get FIXD. UPDATE: Now this app just gave me a notification that my car "Big Red", the Sonata, has just completed a trip and is now about 20 miles from here. MAYBE MY CAR HAS BEEN STOLEN! I go outside. Nope. My car is still in my driveway. So far as the APP is concerned though now, my wife and her car have been raptured, and my Sonata has been stolen, so now I have to get an Uber to go look for all three of them.

I just spent 35 mins unsuccessfully attempting to get this product to “connect” then another 30 minute wait for T Mobile customer service to finally answer the phone... awful experience buyer beware T MOBILE is awful and their customer service is the worst. I’ve been paying for the past 8 months without even using this product and the rep says they need to look into the account when this is a product issue then when I threaten to have it disconnected I get “oh well I can send a reset signal through” I told her never mind remove it from my account horrible experience with a trash company that takes its customers for granted... you get what you pay for T Mobile won’t be getting my money for too much longer and after that... NEVER AGAIN!!!!

The app created duplicate cars that I had to merge for one of my vehicles. Twice. Then, that car has an ongoing issue (Fiat 500 - needs an oil change bad, and it shows on my dash as a check engine light). After two days the app was still showing that the car "had no issues". Next, since the rep said that it could handle multiple cars, I tried it on my Sonata. After having another "duplicate car" issue created by the app, it finally worked. I entered mileage for both cars and named them. "Big Red" for mine, and "Betty" for my wife's Fiat. Cool. Day three: my wife leaves for work and I get a disturbance and trip notification for my wife's "Betty". Cool. I tap the notification to see the app in action, and all of a sudden the app crashes the notification but the app is still running. Not only is the notification missing now, but "Betty" has disappeared from the app into thin air. There's only "Big Red" left as if my wife and her "Betty" have been raptured, and left me here all alone. I want my wife, and her car back, and we're going to get FIXD. UPDATE: Now this app just gave me a notification that my car "Big Red", the Sonata, has just completed a trip and is now about 20 miles from here. MAYBE MY CAR HAS BEEN STOLEN! I go outside. Nope. My car is still in my driveway. So far as the APP is concerned though now, my wife and her car have been raptured, and my Sonata has been stolen, so now I have to get an Uber to go look for all three of them.