T- Status

Last Updated on 2024-10-05 by T-Mobile

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User reports:
No current problems

- Misidentifies which account is being used

- Language barrier with customer service

- Limiting use of Netflix on tablet

- Charging for unlimited use of tablet

Patti 2024-11-16

App doesn’t install all the way. Tells me it is inserted wrong.

Patti 2024-11-16

App doesn’t install all the way. Tells me it is inserted wrong.

JES SELANE 2022-06-11

This is ROn from tech, Mr Selane was not able to pull up account on sprint application. It is giving him error that he is not an authorized user.

Felicia Anthony 2022-04-16

can't use my phone. error message; sims not supported for this phone. i can't communicate with anyone. i can't make calls.

Showing 1-4 of 4 reported issues:

Common T- Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve T- network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear T- App Cache and Data:
1. On android, goto Settings » Apps » T- » Storage » click [Clear Data] option. This clears both data and cache.
2. restart T-.

On android, goto Settings » Apps or Manage Apps tab.
Click T- » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto T- » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch T-