My Verizon app not working? crashes or has problems?

My Verizon Status


I have a problem with My Verizon

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⚠️ Most reported problems ⚠️

Not working
42.9%

Something else
21.4%

Crashes
17.9%

Connection
10.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Verizon Problems 😠👌🔥

- Unusual performance on 8

- Had to go to Verizon store twice about phone and not charging

- Charged $127 fee instead of $97

- Unprofessional, unempathetic customer service

- Digital chat and support not enough for complicated questions and complaints

- Cost more than $100 to add 5G due to plan change

  6 Reported Issues: 😵🆘🛟🚨📢

Folashade
2024-10-26

Can’t buy data on my MTN app

Brian Deem
2023-10-19

New customer. Trying to register home internet through MyVerizon app. Getting msg...Our system is unavailable at the moment....

Ann
2023-06-03

When I open my Verizon app it just gives a blank black screen with a ¾ white circle and doesn't do anything. I uninstalled and reinstalled, still nothing. Please help. Thank you muchly.

Charles Brousseau
2023-02-10

My Verizon app will sometimes stop working (locked up). Also it allows access but does not provide a log out button. Other people have also observed the same issues. Pixal 6a

Urbick
2022-09-01

My VZ App keeps trying to make me open a new account. It won’t let me navigate anywhere once there?

Paul Hughes
2022-05-19

Ever since signing up for Verizon accessing My Verizon has failed every time. When I eventually get someone on the phone it's the same thing: temp passwords, reboot app etc. One time I got through to a tech guru who's first suggestion was a factory reset. Right now I've entered my 12th hour on the phone trying to resolve this. My position is that online payment is less, so I'm paying more for a poorer service, especially as I like to autopay. AT&T all is forgiven!

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About this app

The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes and the latest offers, easily switch to Verizon, and much more. • Switch to Verizon in minutes (and bring your phone), thanks to auto-detection of your device and the ability to scan your ID for quick setup. • Check to see which offers you're eligible for. • Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed. • Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it. • Change or manage your account safely anywhere, anytime. • Switch to a different plan easily or go Unlimited right from your device. • Make secure payments quickly.  Manage and pay your bills easily, or simply enroll in Auto Pay. • Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up. • Shop phones, wearables, smart devices and accessories, and get delivery as quickly as the same day.  Download My Verizon now and control your entire Verizon experience in just one app.