My Verizon app not working? crashes or has problems?

My Verizon Status

Published by on 2023-12-05

The My Verizon app is the all-in-one hub of your Verizon experience, allowing
you to keep track of account changes and the latest offers, easily switch to
Verizon, and much more. With My Verizon, you can: • Switch to Verizon in
minutes (and bring your phone), thanks to auto-detection of your device and the
ability to scan your ID for quick setup.


I have a problem with My Verizon

Are you having issues? Select the issue you are having below and provide feedback to My Verizon.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
166.7%

Not working
66.7%

Crashes
33.3%


Reported Issues: 5 Comments

By Brian Deem   6 months ago


New customer. Trying to register home internet through MyVerizon app. Getting msg...Our system is unavailable at the moment....

By Ann   10 months ago


When I open my Verizon app it just gives a blank black screen with a ¾ white circle and doesn't do anything. I uninstalled and reinstalled, still nothing. Please help. Thank you muchly.

By charles brousseau   1 year ago


My Verizon app will sometimes stop working (locked up). Also it allows access but does not provide a log out button. Other people have also observed the same issues. Pixal 6a

By Urbick   1 year ago


My VZ App keeps trying to make me open a new account. It won’t let me navigate anywhere once there?

By Paul Hughes   1 year ago


Ever since signing up for Verizon accessing My Verizon has failed every time. When I eventually get someone on the phone it's the same thing: temp passwords, reboot app etc. One time I got through to a tech guru who's first suggestion was a factory reset. Right now I've entered my 12th hour on the phone trying to resolve this. My position is that online payment is less, so I'm paying more for a poorer service, especially as I like to autopay. AT&T all is forgiven!


Common dislikes about My Verizon app

- Unusual performance on 8

- Had to go to Verizon store twice about phone and not charging

- Charged $127 fee instead of $97

- Unprofessional, unempathetic customer service

- Digital chat and support not enough for complicated questions and complaints

- Cost more than $100 to add 5G due to plan change



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Common My Verizon Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Verizon Wireless, developers of My Verizon.


100% Contact Match

Developer: Verizon Consumer Group

E-Mail: [email protected]

Website: Visit My Verizon Website

76.92% Contact Match

Developer: Verizon Consumer Group

E-Mail: [email protected]

Website: Visit Verizon Consumer Group Website



About this app

The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes and the latest offers, easily switch to Verizon, and much more. • Switch to Verizon in minutes (and bring your phone), thanks to auto-detection of your device and the ability to scan your ID for quick setup. • Check to see which offers you're eligible for. • Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed. • Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it. • Change or manage your account safely anywhere, anytime. • Switch to a different plan easily or go Unlimited right from your device. • Make secure payments quickly.  Manage and pay your bills easily, or simply enroll in Auto Pay. • Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up. • Shop phones, wearables, smart devices and accessories, and get delivery as quickly as the same day.  Download My Verizon now and control your entire Verizon experience in just one app. 



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