Are you having issues? Select the issue you are having below and provide feedback to IDrive Online Backup.
- No option to sort photos by date created or date modified
- Difficult to locate a file from some time ago
- Cumbersome and doesn't back up everything
- Difficult to access files
- In-app promotion not followed through
- App crashes when trying to upload images
- No request from I drive to approve in Settings/Privacy/Photos
I have installed IDrive on a Dell Optiplex 5490 AIO and a Dell Optiplex 7490 AIO within the last 2 weeks at different locations. On both machines, Idrive works for a few minutes and then the NIC goes offline, no network connection at all so can't browse the web. The system has to be rebooted to get the NIC working again. Both systems running Windows 10, 21H1. One had AV on it and the other none. One just had files stored on it and no other programs so it was acting as a file server. I've replace both machines with Dell Optiplex 7090 machines and both work fine with IDrive. How do I find out what is causing the NIC's to freeze and the Idrive to stop working? Seems to only happen lately with Dell All In One machines.
I cannot access my iDrive account at all. Is there an obvious reason? It's often slow but I have a poor signal but here in Indonesia I can connect to everything except iDrive.
I installed the iDrive app on my ASUSTOR AS5304T NAS on 05/07/2022. The ADM version is 4.1.0.RJ52. It appeared to work correctly at first but I noticed it failed to do a full backup of the folders I selected. Today, 06/07/2022 I tried to launch the app on my NAS. It failed to connect to the internet, despite other apps being able to do so. I uninstalled the app and tried to reinstall it but it fails to install.
Complete guide to troubleshoot IDrive Online Backup app on iOS and Android devices. Solve all IDrive Online Backup app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IDrive Incorporated, developers of IDrive Online Backup.
Securely backup your mobile data with private key encryption – the highest level of data security available – so only you can access your files. You can backup multiple devices to one account, and sync files across devices to access your data from anywhere. IDrive for iOS is the winner of PCMag Editors’ Choice Award. "There's a heck of a lot to like about IDrive ... it can do things that none of the alternatives can". • Backup and restore contacts, photos, videos, and calendars with a single tap. • Link your devices to a single account and access data from anywhere. • Share files and folders over a single, secure link. • Automatic upload option protects photos and videos as soon as they are taken via Wi-Fi or cellular data. • Gallery View allows you to easily slide through pictures and videos. • Private key encryption ensures only you have access to your data. • Easily unlink devices, which are lost or stolen.