IDrive Online Backup app not working? crashes or has problems?

IDrive Online Backup Status

Published by on 2022-09-22

Protect your digital life with IDrive! Securely backup your mobile data with
private key encryption – the highest level of data security available – so
only you can access your files. You can backup multiple devices to one account,
and sync files across devices to access your data from anywhere.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes
75.0%

Something else
75.0%

Not working
25.0%



Reported Issues: 3 Comments

By asher forst
Sep 22 2022

I have installed IDrive on a Dell Optiplex 5490 AIO and a Dell Optiplex 7490 AIO within the last 2 weeks at different locations. On both machines, Idrive works for a few minutes and then the NIC goes offline, no network connection at all so can't browse the web. The system has to be rebooted to get the NIC working again. Both systems running Windows 10, 21H1. One had AV on it and the other none. One just had files stored on it and no other programs so it was acting as a file server. I've replace both machines with Dell Optiplex 7090 machines and both work fine with IDrive. How do I find out what is causing the NIC's to freeze and the Idrive to stop working? Seems to only happen lately with Dell All In One machines.



By Peter Inglis
Aug 16 2022

I cannot access my iDrive account at all. Is there an obvious reason? It's often slow but I have a poor signal but here in Indonesia I can connect to everything except iDrive.



By John McLaren
Jul 06 2022

I installed the iDrive app on my ASUSTOR AS5304T NAS on 05/07/2022. The ADM version is 4.1.0.RJ52. It appeared to work correctly at first but I noticed it failed to do a full backup of the folders I selected. Today, 06/07/2022 I tried to launch the app on my NAS. It failed to connect to the internet, despite other apps being able to do so. I uninstalled the app and tried to reinstall it but it fails to install.





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About this app

Securely backup your mobile data with private key encryption – the highest level of data security available – so only you can access your files.  You can backup multiple devices to one account, and sync files across devices to access your data from anywhere.  • Link your devices to a single account and access data from anywhere.  • Automatic upload option protects photos and videos as soon as they are taken via Wi-Fi or cellular data.  • Private key encryption ensures only you have access to your data.  • Backup and restore contacts, photos, videos, and calendars with a single tap.  • Share files and folders over a single, secure link.  • Gallery View allows you to easily slide through pictures and videos.  • Easily unlink devices, which are lost or stolen.  IDrive for iOS is the winner of PCMag Editors’ Choice Award. 



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