ZenHotels — Hotel Deals Reviews
Published by Emerging Travel Inc. on 2023-12-09About: ZenHotels.com is a service for booking hotels online.
Table of Contents:
About ZenHotels Hotel Deals
What is ZenHotels Hotel Deals?
ZenHotels.com is an online hotel booking service that allows users to book hotel rooms in over 1.2 million hotels, hostels, and apartments in 220 countries worldwide. The app offers flexible filters to help users select a hotel that meets their expectations, and different payment methods are available, including online, at the hotel, by card, Apple Pay, and loyalty program points. The app also offers a support service that works 24/7 and is available by phone, email, social networks, and messengers. Users can also join the loyalty program to earn higher cashback in points for hotel bookings, additional discounts, individual priority service, and other privileges.
Features
- Book hotel rooms in over 1.2 million hotels, hostels, and apartments in 220 countries worldwide
- Book hotels without prepayment
- Flexible filters to help users select a hotel that meets their expectations
- Different payment methods available, including online, at the hotel, by card, Apple Pay, and loyalty program points
- Booking confirmation available in the app even when offline
- 24/7 support service available by phone, email, social networks, and messengers
- Loyalty program that offers higher cashback in points for hotel bookings, additional discounts, individual priority service, and other privileges
- Convenient maps to help users build a route to the hotel directly from the app
- Hotel ratings based on feedback from clients and TripAdvisor users.
Overall User Satisfaction Rating
Negative experience
80.7%
Neutral
53.9%
Positive experience
19.3%
Key Benefits of ZenHotels Hotel Deals
- Provides the best prices at great hotels, helping users extend their stay in a particular location.
- Works with users and provides step-by-step guidance to help them book the right room.
- Allows users to scroll through hotel images on the results page.
21 ZenHotels Hotel Deals Reviews
4.8 out of 5
By $$$$chitown
Morocco
This has helped me extend my stay in Morocco by providing me the best prices at great hotels. 😃😃😃thanks so much!!!
By Bwad$$$
The wrost booking app all time.
When I went to my hotel I spent 1 hour in the lobby waiting because the manager says that I have no reservation in his hotel but I made my reservation 1 week before I got there. He also ask me for additional charge because as he said what I paid on zen hotel was only for the reservation. They never mentioned this on ZenHotelsHotelDeals . I got upset and leave. Asked for refund but they stole my money. Don’t try ZenHotelsHotelDeals it’s a complete mess. I wish I could gave them less than 1 star
By Haralamb0s
ZenHotels is a joke
Gave ZenHotelsHotelDeals 2 stars just for functionality and user friendliness. The website claimed ZenHotelsHotelDeals has lower prices; it does not. Prices were 10-20% higher on ZenHotelsHotelDeals than on the website. Tried booking online and every time I went to pay, it kept saying oops no more rooms are available anymore but I would refresh it and they would be there again but at a higher rate.
By 77Cookiez77
Fabulous Customer service
I have had a nightmare of a vacation this year. ZenHotels has been fabulous through it all with getting a hotel to cancel my booking free of charge to making sure I wasn’t charged twice. And made sure I was in the right hotel. Great customer service!!
By Youseffee
They had a better support, once
They don't have support for previous days like booking dot com, so if you book now, now, you gonna sleep at the lobby until it's ""officially"" the next day.
They will not let any human error pass. Even though we humans might make a mistake, they will not understand.
It's given that they have better prices 60% of the time, but good God, try to make a mistake and they shall feast on it.
Last year, they had a considering support, however now it is a different story, I just updated this 3 years old rating on ZenHotelsHotelDeals Story to one-star after a horrific experience with them
By Heavensangel
Beware….
I booked a hotel through this site. When I showed up, I was told I was scammed!
They will take your money!
Thankfully the hotel had one room left but we had to pay much more than planned for the weekend. We heard this happened during a holiday weekend and and hotels were booked in the area!
By Pat2712
Fraud!
ZenHotels you are an absolute fraud!! My paid reservation was never paid to the hotel and I had no reservation at all!
I am getting sure that this message is distributed everywhere, you should be removed from all the search engines, and start doing illicit businesses instead of scamming tourists with your fraud.
By saob81
Wonderful app
Wonderful app and wonderful prices
I wish if I can book more than one room one time
By 21 or better
Love this app
They work with you and let you know things step by step to help you book the right room for you
By Lodge301
False information about Avid Hotel in Summerville SC
Site has inaccurate information. First of all hotel is in Summerville, not Ladson. There is no swimming pool, laundry facility or meeting room. Photos include property photos as well as that of another hotel. Correction needed immediately.
By bknmke
Enables dishonesty by hotels
While resort fees are not zenhotels doing, ZenHotelsHotelDeals and service enable the dishonesty by not including them in the prices - which makes ZenHotelsHotelDeals essentially useless because you cannot compare bad actor clip joint hotels from honest ones
By Glenda Funk
Bait and Switch
Do not trust ZenHotelsHotelDeals. We booked a hotel on Milos through Zen Hotels only to arrive and learn the hotel and agent had an agreement we were not privy to. I’ll never trust Zen Hotels again and would give it zero stars if possible.
By 1nanz1
Isn’t loading
ZenHotelsHotelDeals isn’t loading and I have full signal
By S.Nakhla
Scam
No record of my reservation once I arrived. I called with no resolution. Left homeless for the night and still no refund... Scam site!!!
By hollymen84
Total scam
Stay away from ZenHotelsHotelDeals if you want to have a nice vacation
By Tomás C
Beautiful layout
I like how I can scroll through the hotel images on the results page.
By Entrepaul
Awesome!
Great app, surprisingly low prices. Solid option!
By Quaneboi
Gotta get it
If you don't have ZenHotels, you GOTTA get it, won't regret it!
By بوغبا
تطبيق جميل
استفدت منه كثيراً
By Algebali
Hello
I not tried yet but the prices i saw here are great 👍
By Can not sign in
Horrible app
ZenHotelsHotelDeals it’s self told me I could cancel by 3/13/2020 00:00. And then I am told it was because my app didn’t have the correct time will never use this site app again
Matias 2 years ago
They have never refound my money! A complete dessaster. They cancelled my reservation but they kept my money. Dont book throught this site. I DONT RECOMMEND!
Is ZenHotels Hotel Deals Safe?
No. ZenHotels — Hotel Deals does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,343 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for ZenHotels Hotel Deals Is 19.3/100.
Is ZenHotels Hotel Deals Legit?
No. ZenHotels — Hotel Deals does not seem legit based on our analysis. This conclusion was arrived at by running over 1,343 ZenHotels — Hotel Deals User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ZenHotels Hotel Deals Is 73.2/100..
Is ZenHotels — Hotel Deals not working?
ZenHotels — Hotel Deals works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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