Blue Care Advisor Status

Last Updated on 2026-06-15 by Health Plan Technologies, Inc.

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Common Blue Care Advisor Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Blue Care Advisor network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Blue Care Advisor App
1. On android, goto Settings » Blue Care Advisor » click [Force Stop]

Clear Blue Care Advisor App Cache and Data:
1. On android, goto Settings » Apps » Blue Care Advisor » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Blue Care Advisor.

On android, goto Settings » Apps or Manage Apps tab.
Click Blue Care Advisor » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Blue Care Advisor » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Blue Care Advisor

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Developer: Health Plan Technologies

Dec 12, 2025, 10:22 AM
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