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26 User reports:
App has problems
 User reports 26

⚠️ Most reported problems ⚠️
Not working
39.3%

Login
21.4%

Connection
17.9%

Crashes
14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of SBB Problems 🔥

- Ticket-checking workers may not be informed about the lack of reception in tunnels affecting the ability to load tickets on the app

- Need to sign in every time can be frustrating in situations where there is no reception

- App does not allow ticket purchases after the train is scheduled to leave, even if the train is late, and there is no grace period for class upgrades.

📋 2 Reported Issues:

A
Arthur Nichols 2025-04-28

When I go to purchase a ticket I get a communication error code: SPL gecfrf--1003 and cannot purchase

M
Marcel 2023-09-11

Es ist nicht möglich via App das Ticket zu kaufen. An unknown error has occurred Error code: TKZ-503

Showing 1-2 of 2 reported issues:

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Common SBB Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. SBB iPhone Issues and Solutions

  2. SBB Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: sbbmobile.android@sbb.ch

Website: 🌍 Visit SBB Website

Privacy Policy: https://www.sbb.ch/en/meta/legallines/datenschutz.html

Developer: Schweizerische Bundesbahnen SBB




‼️ Outages Happening Right Now

  • May 19, 2025, 03:30 PM

    a user from Chur, Switzerland reported problems with SBB : Crashes

  • May 17, 2025, 11:56 AM

    a user from Köniz, Switzerland reported problems with SBB : Not working

  • May 10, 2025, 10:22 PM

    a user from Affoltern am Albis, Switzerland reported problems with SBB : Not working

  • Apr 22, 2025, 09:38 PM

    a user from Payerne, Switzerland reported problems with SBB : Not working

  • Apr 03, 2025, 08:29 PM

    a user from Zurich, Switzerland reported problems with SBB : Not working

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