SBB Status
Published by SBB AG on 2023-12-10 On the go with SBB Mobile – it’s easier and more efficient.
With over three
million users, SBB Mobile is the most popular public transport app in
Switzerland.
Are you having issues? Select the issue you are having below and provide feedback to SBB.
problems reported in the last 24 hours
Reported Issues: 1 Comments
By Marcel 7 months ago
Es ist nicht möglich via App das Ticket zu kaufen. An unknown error has occurred Error code: TKZ-503
Common dislikes about SBB app
- Ticket-checking workers may not be informed about the lack of reception in tunnels affecting the ability to load tickets on the app
- Need to sign in every time can be frustrating in situations where there is no reception
- App does not allow ticket purchases after the train is scheduled to leave, even if the train is late, and there is no grace period for class upgrades.
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Common SBB Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot SBB app on iOS and Android devices. Solve all SBB app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SBB AG, developers of SBB.
0% Contact Match
Developer: Schweizerische Bundesbahnen SBB
E-Mail: [email protected]
Website: Visit SBB Website
Touch timetable – the most personal type of timetable enquiry. • Simply swipe to connect your departure and arrival points on the touch timetable for the timetable enquiry you need. • You can store the destinations you use most often or even postal addresses in a tile with personal images to create your very own touch timetable. • Buy your ticket for anywhere in Switzerland in just two clicks. • Enjoy travel at particularly low prices with supersaver tickets and Saver Day Passes. • Your travelcards on your SwissPass have been applied. • Save your friends, partner or entire family as accompanying passengers in SBB itself for when you buy tickets. • Pay for your tickets by: monthly invoice, TWINT, Apple Pay, PostFinance Card, Reka-Card or Credit card. • EasyRide will charge you for the correct ticket based on the route you have travelled. Your travelcards (GA travelcards, Half-Fare travelcards, seven25, regional travelcards etc. ) can also be loaded really easily onto your SwissPass and then shown to the ticket inspector in digital format for added convenience. Your digital travel companion that also helps with transfers. • When you buy a ticket, the relevant journey will be saved on the homepage. • Even if you aren’t buying a ticket, you can save a journey manually to get notifications. • During your journey, you will be updated with information about delays and transfer times. SBB also brings you exclusive ticket offers such as the Saver Day Pass and supersaver tickets. You can buy tickets and Day Passes for national long-distance services or for any regional fare network in Switzerland with just two clicks. What’s more, this app Mobile keeps you updated throughout your journey with real-time information about delays and transfer times. With over three million users, this app Mobile is the most popular public transport app in Switzerland. SBB offers you simple and personalised timetable enquiries. On the go with this app Mobile – it’s easier and more efficient. SwissPass Mobile: display your public transport travelcards digitally. • Then simply show any of your public transport travelcards (GA travelcards, Half-Fare travelcards, seven25 and regional travelcards) on your SwissPass. • When it comes to ticket inspection, just open this app Mobile and show the SwissPass Mobile screen to the ticket inspector.
