Lovense Remote app not working? crashes or has problems?

Lovense Remote Status


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⚠️ Most reported problems ⚠️
Connection
28.0%

Login
25.5%

Something else
21.7%

Not working
12.4%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
D
Dave:

Not connectimg to server

N
No:

Gfs app not loading

J
John:

My lovesense app has been offline for months everytime I try reinstall the app "no connection to server

📋 35 Reported Issues:

L
Lj 2025-04-13

Failed to connect to server (login)

C
CF 2025-03-13

Repeatedly getting the 'unable to connect to server' error message

L
LaLa71 2024-02-09

I'm constantly having issues with getting notifications that i got messages from people but then they don't load in on the app. This has been going on for a few months & didn't used to happen.

M
Mavrochefalos Diana 2023-12-25

I cant chat anymore on this s app.Why that?

V
Vertegaal Gerard 2023-10-12

Na het installeren van de app. voor Windows 10, crashed de computer telkens.

W
Wrenna 2023-08-26

The microphone won't work with the lovense remote app. It has all the permissions marked as "allow when in app is use." I have a Nora and Lush3. My phone is an android (Samsung Ultra 23) Ideas on how to resolve this?

O
Oc 2023-08-10

My partner cannot move my toy, I can see that the commands go through but my toy doesn't move. How can I make it work?

R
Raven 2023-07-26

Everytime when I open this app it says "bluetooth disabled"...

D
Dan 2023-06-25

My lovense remote app randomly disconnects during a call or chat. Anyone else has had the same problem?

W
WickedOki 2023-05-04

When I try to connect to a toy, I just get a blank white screen with no controls.

M
Mike 2023-04-26

The remote appears to work on screen hut nothing happening with the lush 2. It's connected, the motor works? Really getting annoyed with this product now. Great bit of kit but useless if it don't work with the remote

R
Raven 2023-03-20

The lush 3 connects but I can't use any of the custom settings or get anywhere other than the "my toys" screen

C
Chuck 2023-03-19

I've tried the lovense connect app and the lovense remote app and neither will connect to my toy! It's 1uite frustrating and beginning to really piss me off

C
Cfox 2022-12-02

Me and my wife purchased the Lush vibrator insert so we could use it on the go well we used it about three times works great it got put up for a few months now when we try to connect it to the app it says the toy does not exist. Also we threw the Box away months ago I'm not even 100% sure what it is but when it connects to Bluetooth it comes up LVS-Lush-053-XT

C
C 2022-09-22

Just bought a lush 3 today and I can’t add anyone. When I try to add them it tells me I have to login but when I do the app force closes.

K
Kyle 2022-09-22

Just downloaded the most recent update for iphone update 5.6.6 and my girlfriend just disappeared off my friends list and my playlists have disappeared, I tried logging back in but the app kept crashing

D
Daniel 2022-09-01

I’m having issues with the app. I use iPhone have the latest update though when I try to use like g distance controls my partners signals do not pick up on the toy. The toy still vibrates when getting chat notifications and when a playlist is sent by them but live control is not working for me which is the big reason why I got the toy

M
Marx Jones 2022-08-17

I cant see any friends or friend request but can recieve chat notifications outside of the app. I am on the most recent Iphone update.

S
Sam 2022-07-25

The Lovense App keeps turning off and I have to open it every 5 mins to let the vibrations going. Otherwise it turns off every 2 mins . The connection is really bad and if I don’t use it for 10 mins, the app restarts. I adjusted all the setting on my phone for background apps but the problem still occurs. Please help

N
Nick 2022-07-19

Updated app juli 19. Chat works but messages are gone when leaving chat.

H
Hilla 2022-07-19

We noticed lovense long distance is not working properly in iPhone. My boyfriend's message makes it vibrate twice for each message but live control is not coming through. We tried removing app and installing it again, everything but no. Chat worked though. Finally I installed it to my android phone and it works 100% as it should. If you have similar problems, try android :-)

J
Jodie Robinson 2022-07-11

Mine won't let me login in to the app through 4g which makes it unusable unless on a WiFi connection. Just says can't connect to server

A
Anonymous 2022-06-23

Can anyone help me, I got the Lovense toy however it connects for me but dose not let me log in probiley and I can’t add my partner as it’s saying disconnected when trying to add people any help would be appreciated.

D
D 2022-06-19

Just received my new toy however it won’t let me login to the app. I keep getting an error message “Service Error. Please try again. (L#3840)[A007]-4. Tried deleting app and reinstalling but to no avail. Any support would be helpful !! If not I will be asking for a refund !!!

J
Jennifer 2022-06-19

Hi the app has signed me out and says ‘service error please try again. (L#3840) [A007] -4 I have now been trying to log back in for 34 min and still keep getting the same error

T
Tiffani Scharder 2022-06-19

i cant log into lovenase on my phone it says unable to connect to the server [A007}

F
Ffion Owens 2022-06-19

Hi the app has signed me out and says ‘service error please try again. (L#3840) [A007] -4 Also the website won’t let me enter the chat room is says ‘undefined’.

D
D 2022-06-13

The app signed me out and won’t Let me log back in - it just says server error. I’m not sure how to fix it but this is very disappointing

T
Thomas 2022-06-10

My partner and I were using long distance but suddenly it said poor network connection and made them sign in. When they go to sign in it says unable to connect as if the server is down

A
Amberspanks 2022-05-28

the tip vibe hasnt connected worked in weeks on streamate and lots of other models have same problem

J
Joe 2022-05-19

Cannot create and account because of an error which i cannot solve A007

R
R 2022-05-04

App will not log in just gives me error codes. Trying to use it over long distance

M
Mandee 2022-04-12

Lovense remite app will not let me log in giving me the spinning circle of death and error message “service error. Please try again (L1124) [A004]-5” and when I login to the Lovense connect is gives me the error message “Network Disconnected. For developer use only”

B
B 2022-04-11

Toys won't connect to the app. Worked prior to updating. Updated and now won't connect. Rebooted phone, deleted toys and re-added them. They show up fine in the search list, but still never connect.

D
Drew Daglish 2022-02-23

The device keeps diconnecting for lue tooth every 30 seconds

Showing 1-35 of 35 reported issues:

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Contact e-Mail: support@lovense.com


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Developer: Lovense




‼️ Outages Happening Right Now

  • Apr 26, 2025, 10:49 PM

    a user from Conway, United States reported problems with Lovense Remote : Login

  • Apr 26, 2025, 06:39 PM

    a user from Pamiers, France reported problems with Lovense Remote : Not working

  • Apr 25, 2025, 09:20 PM

    a user from Fulham, United Kingdom reported problems with Lovense Remote : Connection

  • Apr 25, 2025, 09:18 PM

    a user from Barking, United Kingdom reported problems with Lovense Remote : Login

  • Apr 20, 2025, 06:41 AM

    a user from Glasgow, United Kingdom reported problems with Lovense Remote : Login

  • Apr 17, 2025, 06:17 PM

    a user from Newtownabbey, United Kingdom reported problems with Lovense Remote : Connection

  • Apr 16, 2025, 04:00 PM

    a user from Eastbourne, United Kingdom reported problems with Lovense Remote : Login

  • Apr 15, 2025, 12:13 AM

    a user from Birmingham, United Kingdom reported problems with Lovense Remote : Login

  • Apr 12, 2025, 03:44 AM

    a user from Dublin, Ireland reported problems with Lovense Remote : Not working

  • Apr 07, 2025, 04:07 PM

    a user from Ilford, United Kingdom reported problems with Lovense Remote : Login

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