Company Name: Health Plan Technologies, Inc.
About: Blue Care Advisor connects you to everything you need to easily manage your
health. With Blue Care Advisor, you can:
1.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Health Plan Technologies, Inc.
E-Mail: [email protected]
Website: 🌍 Visit Blue Care Advisor Website
Privacy Policy: https://app.bluecareadvisormn.com/#/agreement/privacy_policy
Developer: Health Plan Technologies
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by Griffy651
Trying to view basic information like how much I’ve spent towards my deductible is either broken or simply inaccurate. It is functionally impossible trying to access and explanation of benefits for a claim. Try through the app you are already logged into and it opens a web link inside the app, needing you to log in again. Then finding the correct page takes effort, before finding the EOB, only to click it and initiate a download that will not work because it is a web link opened inside of the app. Try to access this in a web browser and the experience is severely hampered since it is all still designed as if it is an app experience, so interactions hang or don’t work with a mouse, and it will literally cause the browser tab to crash. Just an awful experience all around.
by Little Gray Puppies
I receive an e-mail telling me my invoice is ready to view and click the link. The link brings me to a login screen where I login. I’m then directed to this site that I am unable to locate any information on my invoice to pay my premium and no information on how to get to the right place. If this is where I’m supposed to go (according to their e-mail) to see my invoice and pay my premium, why can’t I fo it? This is confusing and extremely frustrating.
by Kjjohnson447
The points earned apparently all expire at the end of the year, but nowhere in the app does it say this. It only says “complete by Dec 31” in the point balance review page. “Complete by” gives no indication that these points are use-it-or-lose-it points that will expire. Super frustrating as I had nearly $100 worth of points that are now all gone. Unfortunately it seems to be typical with this company use fine-print “gotcha” clauses to their advantage.