PointClickCare Point of Care app not working? crashes or has problems?

PointClickCare Point of Care Status


I have a problem with PointClickCare Point of Care

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⚠️ Most reported problems ⚠️

Login
31.3%

Crashes
25.0%

Account
12.5%

Connection
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PointClickCare Point of Care Problems 😠👌🔥

- Location is invalid when trying to log in

- Cannot document the consistency of incontinent BM

- Fluid intake section won't let you select it for keyboard to pop up

- Need to reset password on mobile app

- Login changed

  2 Reported Issues: 😵🆘🛟🚨📢

Leslie Smith
2024-09-08

PCC is not loading the EMAR or anything other than the main screen on all computers in our facility

Jessica Rinehart
2022-11-11

poc and emar will not let me access it now sense the update. Still saying they are working on it, after the 2 hour time frame. I can access it on other non apple computers. but concerned why I can't access point click care anymore thru my apple MacBook. thanks for any advice.

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Common PointClickCare Point of Care Problems & Solutions. Troubleshooting Guide

       


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About this app

Task lists, schedules, complete documentation, and the ability to receive alerts and messaging all become easily available to your care staff at the bedside.  It enables front-line clinical care staff to capture and distribute timely, accurate, and complete documentation at the resident bedside.  PointClickCare's Point of Care (POC) application is an easy-to-use application that seamlessly integrates with PointClickCare's EHR.  PointClickCarePointofCare is intended to integrate with the PointClickCare EHR platform.  If you are not a current PointClickCare client, but would like this solution, we suggest you contact PointClickCare.