GoodRx Care Status

Last Updated on 2021-04-02 by Sappira Inc.

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⚠️ Most reported problems ⚠️

Something else

66.7%

Not working

33.3%

24 hour clock ⏰

Jimmie Langford 2025-04-01

App not working

Kevin Willard 2022-07-21

Started using the app again and now keeps locking up cant even upgrade for the paid service tried deleting the app and reinstalling it still locks up

Showing 1-2 of 2 reported issues:

Common GoodRx Care Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve GoodRx Care network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the GoodRx Care App
1. On android, goto Settings » GoodRx Care » click [Force Stop]

Clear GoodRx Care App Cache and Data:
1. On android, goto Settings » Apps » GoodRx Care » Storage » click [Clear Data] option. This clears both data and cache.
2. restart GoodRx Care.

On android, goto Settings » Apps or Manage Apps tab.
Click GoodRx Care » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto GoodRx Care » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch GoodRx Care

E-Mail: info@goodrx.com

Website: 🌍 Visit GoodRx Website

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Developer: GoodRx

Apr 01, 2025, 11:25 PM
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