CVS Caremark app not working? crashes or has problems?

CVS Caremark Status

Published by on 2023-12-06

The CVS/caremark™ app lets you refill mail service prescriptions, track order
status, view prescription history and more. You must have CVS/caremark
prescription benefits to use the app: If you’re not sure, check your health
insurance plan information to confirm.


I have a problem with CVS Caremark

Are you having issues? Select the issue you are having below and provide feedback to CVS Caremark.


problems reported in the last 24 hours

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Most reported problems


Reported Issues: 11 Comments

By Stacia   2 months ago


Have been able to use the app before, but today when opening the app, it says it can’t open because my device is jail broken—-but it is not jailbroken. I have read that the app developer may not have updated to the current iOS.

By Arthur Yankowski   9 months ago


Just added the CVS-Caremark App from the Apple App Store. Opening screen reads CVS Caremark and logo, but cannot advance further.

By June von Neumann   9 months ago


Prescription for KLOR-CON M10 TABLET TABLET,ER PARTICLES/CRYSTALS says "on hold". The nurse said I needed to start taking asap since my potassium has gotten dangerously low. This was 2 days ago and I can't contact CVS through any method. Phone number recording just says 'we are unable to take your call'. I wanted it filled by mail order but it says 'pick up'. I live an hour away from the nearest CVS pharmacy and can't go to pick it up until late next week. I need this medication before then.

By Nicole   11 months ago


I have more then 1 account on the app(taking care of elderly family members, and when trying to switch between account keeps asking to send a code to the email address making it so hard to use, and time consuming ,WHY WHY .....i am too busy to ask for pin codes again and again

By Gay Y. Nardi   1 year ago


I have not been able to get my log in to go through for the past week. It's not my computer as I'm not having problems with anyone else. I complete the login and then it just goes to a blank page. I have numerous refills coming up and this is very frustrating. Help!!

By Bill Bendele   1 year ago


I'm using a Laptop Window 10, I initially did not have a problem with logging in. When logging into my account I select phone text verification but there's no continue button, so there's no way to proceed. How to fix the problem?

By Linda R Crisanti   1 year ago


Cannot access my account to check on a new prescription sent by my doctor. Trying to see cost but cannot log in.

By Peter Frisk   1 year ago


9/08/22. Neither my wife nor I can access our accounts. Login works, but get message that you can’t access the information at this time. Temporary? Is it me, or is it you?

By William Burlison   1 year ago


It tells me they do not how any active presciptions for within the past 6 months and I ordered two yesterday

By Pam m   1 year ago


App just crashes when trying to open. I have an iphone

By Eileen B Moll   1 year ago


App account information does not sync with account information on your website. My at-home COVID test reimbursement claim for this month shows completed on the website, but not on the app. That's true for an earlier claim as well.


Common dislikes about CVS Caremark app

- Unable to request new prescriptions

- Customer service is nearly impossible to reach

- System shuts down 5 times a day

- Unable to refill meds by scanning

- Login repetitively and cannot take password



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Common CVS Caremark Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Caremark, L.L.C., developers of CVS Caremark.


100% Contact Match

Developer: CVS Caremark

E-Mail: [email protected]

Website: Visit CVS Caremark Website

66.67% Contact Match

Developer: CVS Pharmacy

E-Mail: [email protected]

Website: Visit CVS Pharmacy Website



About this app

You must have CVS/caremark prescription benefits to use CVSCaremark : If you’re not sure, check your health insurance plan information to confirm.  The CVS/caremark™ app lets you refill mail service prescriptions, track order status, view prescription history and more.  If not, you can register directly on CVSCaremark and use your new username and password on the website. ** We're here to help you get the prescriptions you need when you need them.  If you already use Caremark. com, your existing username and password will also work on CVSCaremark .  If you like this service, please take a moment to review our app. 



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