Segway Pass Status

Last Updated on 2023-03-27 by Segway Discovery Inc.

I have a problem with Segway Pass

Are you having issues? Select the issue you are having below and provide feedback to Segway Pass.

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⚠️ Most reported problems ⚠️

Not working

50.0%

25.0%

Something else

25.0%

24 hour clock ⏰

- Difficult to find scooters on the app itself.

- Unable to stop the ride/charges.

- Lack of real-time scooter availability information.

- Frequent errors stating that the ride doesn't exist or the vehicle is not charged.

- Scanning feature doesn't work properly.

- Inability to unlock scooters after scanning.

Trysten Hildreth 2023-07-26

The verification isn't working my friend can't register for the app due to this problem fix the damn app

Showing 1-1 of 1 reported issues:

Common Segway Pass Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Segway Pass network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Segway Pass App
1. On android, goto Settings » Segway Pass » click [Force Stop]

Clear Segway Pass App Cache and Data:
1. On android, goto Settings » Apps » Segway Pass » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Segway Pass.

On android, goto Settings » Apps or Manage Apps tab.
Click Segway Pass » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Segway Pass » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Segway Pass