Celestron SkyPortal app not working? crashes or has problems?

Celestron SkyPortal Status
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7 User reports:
App has problems
 User reports 7

⚠️ Most reported problems ⚠️
Login
45.5%

Something else
36.4%

Not working
9.1%

Screen
9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Celestron SkyPortal Problems 🔥

- Audio playback shuts off when the screen locks or auto locks

- Cordwrap setting doesn’t work

- Won’t keep settings that you’ve put in the hand controller

- Not compatible with Sky Safari Pro app

📋 4 Reported Issues:

C
Chris 2023-08-12

The bullets in the app to align is not matching where my scope is pointing

T
Tom Holman 2022-12-31

Hi, I got a new phone, and my Sky Portal mobile app doesn't work quite right (had no problem with old phone). New phone is a OnePlus Nord n200. My issues are 1) the target circle doesn't show up as I move the scope around, 2) during alignment, there is not a "goto" option to get to the 2nd and 3rd stars, and 3) when I align 3 stars and tap "done" it tells me I had an alignment error. Any suggestions? Thanks, Tom Holman

P
Patrick Shriver 2022-08-18

I have had my Celestron Evolution 9.25 telescope for about 4-5 months now. Love it but it does not connect to the SkyPortal app. Hand control works fine. It just doesn’t connect to the app on iPad. Visited many forums and I just don’t know what to do at this point. What am I missing? What is the solution?

T
Taylor D. Olsen 2022-05-16

the sky portal wifi does not show the "celestron-XXX" identifier in the wifi settings on an iphone. I cannot get it to connect with an Iphone, Ipad or laptop.

Showing 1-4 of 4 reported issues:

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Common Celestron SkyPortal Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Celestron SkyPortal iPhone Issues and Solutions

  2. Celestron SkyPortal Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mail@celestronsupport.com

Website: 🌍 Visit SkyPortal Website

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Developer: Celestron




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