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- Too many card levels with not much difference between the Diamond level rewards
- Downgraded customers who had worked hard to build up their card level
- Inactive accounts cannot be reactivated without going to a casino
my phones are not working. I can only access my account via regular caesars rewards page after resetting the password which only works for about 10 minutes then when I log back in with new password it doesn’t work anymore so I have to keep resetting but it never works on the app This has been going on for couple of months and I’m about to give up on Caesars if it doesn’t get fixed because I simply can’t navigate my bookings, offers and such, it’s very frustrating! On top of all that 3 of my hosts have left and they never been replaced, it’s been very annoying trying to get anything done!
Both apps on both of my phones are not working. I can only access my account via regular caesars rewards page after resetting the password which only works for about 10 minutes then when I log back in with new password it doesn’t work anymore so I have to keep resetting but it never works on the app This has been going on for couple of months and I’m about to give up on Caesars if it doesn’t get fixed because I simply can’t navigate my bookings, offers and such, it’s very frustrating! On top of all that 3 of my hosts have left and they never been replaced, it’s been very annoying trying to get anything done!
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Developer: Caesars Entertainment