Priority Pass app not working? crashes or has problems?

Priority Pass Status

Published by Priority Pass Ltd on 2023-12-14

Priority Pass™ is the world's largest independent airport lounge access
program, providing members with quick and easy access to 1300+ airport lounges
and other experiences worldwide. Activate your account for free with the
Priority Pass App in just 2 easy steps, so you can benefit from a host of
additional features to make your airport experience more rewarding.

I have a problem with Priority Pass

Are you having issues? Select the issue you are having below and provide feedback to Priority Pass.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

250.0%

100.0%

Reported Issues: 5 Comments

By Dr Knecht Gerhard 8 months ago

Cannot add my pass to the Apple wallet. I have been trying for 3 weeks now. Error message: … try again when you are online Of course I am online. I tried several WiFi and 4G and 5G wireless connections

By Shilpa 1 year ago

Priority pass is not being accepted at the hyderabad international airport lounge. Website is down and app is unable to verify membership. Basically nothing works.

By C Ghorbani 1 year ago

I need you to help me and let me khnow what is actually my problem to login and the solution please.

By Robert 1 year ago

The app does not work. It loads and does noting at all after loading on my Samsung 22.

By Birgir Omar Ingason 1 year ago

Oops! Something has gone wrong, some technical difficulties

Common dislikes about Priority Pass app

- Login issues with the latest version of the app.

- Vague instructions on the location of the lounge.

- App hangs and does not work properly.

Have a Problem with Priority Pass™? Report Issue

Common Priority Pass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Priority Pass app on iOS and Android devices. Solve all Priority Pass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Priority Pass iPhone Issues and Solutions

Priority Pass iOS app crashes, not working, errors
Priority Pass iOS app network issues
Priority Pass on iOS has black/white screen

Priority Pass Android App Issues and Solutions

Priority Pass has errors/crashing/not working
Priority Pass server network connectivity issues
Priority Pass has black screen

Priority Pass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Priority Pass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Priority Pass app crashes or not working on Iphone (iOS):

Close and restart the Priority Pass app on iPhone
Update Priority Pass app to the Latest Version for iOS
Uninstall and reinstall Priority Pass iPhone app
Update your iPhone to the latest iOS version

Fix Priority Pass on iPhone unable to connect to server/internet connection issues::

To resolve Priority Pass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Priority Pass black/white screen (blank screen) on iPhone:

Follow the Priority Pass iOS app troubleshooting guide Here →

Priority Pass Android App Issues and Solutions

Fix Priority Pass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Priority Pass app issues:

Force Stop the Priority Pass App
1. On android, goto "Settings" » click Priority Pass app. » click "Force Stop".

Update Priority Pass to the latest version on PlayStore

Clear Priority Pass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Priority Pass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Priority Pass.

Fix Priority Pass unable to contact server/ Priority Pass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Priority Pass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Priority Pass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Priority Pass on android.

Solve Priority Pass black/white screens issue on Android:

Follow the Priority Pass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Priority Pass Ltd, developers of Priority Pass.

100% Contact Match

Developer: Priority Pass

E-Mail: [email protected]

Website: Visit Priority Pass Website

About this app

Activate your account for free with the Priority Pass App in just 2 easy steps, so you can benefit from a host of additional features to make your airport experience more rewarding. • Activate your account to save with 800 discounts and upgrades from around the globe across a range of airport experiences, including retail, dining and spas. Priority Pass™ is the world's largest independent airport lounge access program, providing members with quick and easy access to 1300+ airport lounges and other experiences worldwide. For example, you could save 20% on a gym pass at Baltimore Airport, or 10% at Michael Kors at Washington Dulles International Airport. • Find your way around - try out new indoor airport maps functionality, available at 10 major airports.