Are you having issues? Select the issue you are having below and provide feedback to SunPass.
- App is slow, buggy, and crashes
- Does not allow for copy and paste
- Last update was two months ago and was over branding and how it looks
- App has locked out my account, so I can't access the mobile website
App says down for maintenance and has said that all day.
I can not create the account (it is my first time using SunPass). The Create account in sunpass.com ask for Transponder number and Zip code, it every time returns with the message: "We were unable to verify the data you entered, please try again." NOTE: I can not use the iOS APP because my Apple ID is registered in Brazil, so I can not install your APP.
I cannot log into my sunpass account and after a few tries it blocks my account. I am using an iPhone 13 Pro Max with latest iOS software. Can anyone help me?
Trying to add funds and it keeps bouncing me back to Home Screen. What’s wrong ?
Your app is not working, I have uninstalled and reinstalled and is still not working, please follow up to let me know if there is a problem on your end, thank you.
App won't load on my phone. I have cleared cache and data and uninstalled and reinstalled
Trying to log in to add funds, each time I try it’s posts up Error
on April 14, 2022 I deactivated Sunpass transponder 0404323410102 and it showed I had $18.34 left. I never got that credit back to checking account.
On 3/26 I went through a sun pass booth. I have an active account, but recieved a bill 'for not having a sunpass that day.
Complete guide to troubleshoot SunPass app on iOS and Android devices. Solve all SunPass app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FL Dept. of Transportation/SunPass, developers of SunPass.
Enjoy the convenience of managing your this app account, anytime, just by downloading SunPass and logging in using the same Account, Transponder Number, or Username and Password established for online account management. this app es un programa innovador de peaje prepagado del Estado de la Florida. Disfrute de la comodidad de manejar su cuenta de this app en cualquier momento, con solo descargar la aplicación e iniciar la sesión utilizando el mismo número de cuenta, número del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en línea. Incorporating the latest technology, this app can be used on Florida's toll roads and most toll bridges. this app customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads. Incorporando la última tecnología, this app se puede utilizar en todas las carreteras y casi todos los puentes con peajes a través de la Florida. this app is the Florida Department of Transportation's innovative Prepaid Toll Program. Los clientes de this app pagan los peajes más bajos, ya que las tarifas son más bajas que las tarifas en efectivo. Agregar fondos usando Easy Pay o una tarjeta nueva.