SunPass app not working? crashes or has problems?

SunPass Status

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SunPass is the Florida Department of Transportation's innovative Prepaid Toll
Program. Incorporating the latest technology, SunPass can be used on Florida's
toll roads and most toll bridges.


I have a problem with SunPass

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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 9 Comments

By Allen   4 months ago


App says down for maintenance and has said that all day.

By Armando L. Alaminos Bouza   11 months ago


I can not create the account (it is my first time using SunPass). The Create account in sunpass.com ask for Transponder number and Zip code, it every time returns with the message: "We were unable to verify the data you entered, please try again." NOTE: I can not use the iOS APP because my Apple ID is registered in Brazil, so I can not install your APP.

By Gerlando Renna   1 year ago


I cannot log into my sunpass account and after a few tries it blocks my account. I am using an iPhone 13 Pro Max with latest iOS software. Can anyone help me?

By Catherine   1 year ago


Trying to add funds and it keeps bouncing me back to Home Screen. What’s wrong ?

By Jennifer Ham   1 year ago


Your app is not working, I have uninstalled and reinstalled and is still not working, please follow up to let me know if there is a problem on your end, thank you.

By Thomas G Rhoads   1 year ago


App won't load on my phone. I have cleared cache and data and uninstalled and reinstalled

By Jennifer Ham   1 year ago


Trying to log in to add funds, each time I try it’s posts up Error

By lorraine Boucher   1 year ago


on April 14, 2022 I deactivated Sunpass transponder 0404323410102 and it showed I had $18.34 left. I never got that credit back to checking account.

By Julie Artau   2 years ago


On 3/26 I went through a sun pass booth. I have an active account, but recieved a bill 'for not having a sunpass that day.


Common dislikes about SunPass app

- App is slow, buggy, and crashes

- Does not allow for copy and paste

- Last update was two months ago and was over branding and how it looks

- App has locked out my account, so I can't access the mobile website



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Common SunPass Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FL Dept. of Transportation/SunPass, developers of SunPass.


100% Contact Match

Developer: SunPass/Florida's Turnpike Enterprise

E-Mail: [email protected]

Website: Visit SunPass Website



About this app

Enjoy the convenience of managing your this app account, anytime, just by downloading SunPass and logging in using the same Account, Transponder Number, or Username and Password established for online account management. this app es un programa innovador de peaje prepagado del Estado de la Florida.  Disfrute de la comodidad de manejar su cuenta de this app en cualquier momento, con solo descargar la aplicación e iniciar la sesión utilizando el mismo número de cuenta, número del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en línea.  Incorporating the latest technology, this app can be used on Florida's toll roads and most toll bridges. this app customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads.  Incorporando la última tecnología, this app se puede utilizar en todas las carreteras y casi todos los puentes con peajes a través de la Florida.  this app is the Florida Department of Transportation's innovative Prepaid Toll Program.  Los clientes de this app pagan los peajes más bajos, ya que las tarifas son más bajas que las tarifas en efectivo.  Agregar fondos usando Easy Pay o una tarjeta nueva. 



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