SunPass app not working? crashes or has problems?

SunPass Status


I have a problem with SunPass

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⚠️ Most reported problems ⚠️
Something else
47.4%

Not working
26.3%

Login
15.8%

Connection
5.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of SunPass Problems 🔥

- App is slow, buggy, and crashes

- Does not allow for copy and paste

- Last update was two months ago and was over branding and how it looks

- App has locked out my account, so I can't access the mobile website

📋 9 Reported Issues:

A
Allen 2023-12-08

App says down for maintenance and has said that all day.

A
Armando L. Alaminos Bouza 2023-04-22

I can not create the account (it is my first time using SunPass). The Create account in sunpass.com ask for Transponder number and Zip code, it every time returns with the message: "We were unable to verify the data you entered, please try again." NOTE: I can not use the iOS APP because my Apple ID is registered in Brazil, so I can not install your APP.

G
Gerlando Renna 2022-10-09

I cannot log into my sunpass account and after a few tries it blocks my account. I am using an iPhone 13 Pro Max with latest iOS software. Can anyone help me?

C
Catherine 2022-10-04

Trying to add funds and it keeps bouncing me back to Home Screen. What’s wrong ?

J
Jennifer Ham 2022-10-02

Your app is not working, I have uninstalled and reinstalled and is still not working, please follow up to let me know if there is a problem on your end, thank you.

T
Thomas G Rhoads 2022-10-02

App won't load on my phone. I have cleared cache and data and uninstalled and reinstalled

J
Jennifer Ham 2022-10-02

Trying to log in to add funds, each time I try it’s posts up Error

L
Lorraine Boucher 2022-06-06

on April 14, 2022 I deactivated Sunpass transponder 0404323410102 and it showed I had $18.34 left. I never got that credit back to checking account.

J
Julie Artau 2022-04-18

On 3/26 I went through a sun pass booth. I have an active account, but recieved a bill 'for not having a sunpass that day.

Showing 1-9 of 9 reported issues:

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Developer: SunPass/Florida's Turnpike Enterprise




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