Culture Pass app not working? crashes or has problems?

Culture Pass Status

Published by Qatar Museums

Culture Pass app is your personal guide to explore information about all the
museums, heritage sites, public arts and parks offered by QM. This app will also
help the users to access the curated tour guides, register for events, education
and receive notifications and many more.

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Common Culture Pass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Culture Pass app on iOS and Android devices. Solve all Culture Pass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Culture Pass iPhone Issues and Solutions

Culture Pass iOS app crashes, not working, errors
Culture Pass iOS app network issues
Culture Pass on iOS has black/white screen

Culture Pass Android App Issues and Solutions

Culture Pass has errors/crashing/not working
Culture Pass server network connectivity issues
Culture Pass has black screen

Culture Pass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Culture Pass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Culture Pass app crashes or not working on Iphone (iOS):

Close and restart the Culture Pass app on iPhone
Update Culture Pass app to the Latest Version for iOS
Uninstall and reinstall Culture Pass iPhone app
Update your iPhone to the latest iOS version

Fix Culture Pass on iPhone unable to connect to server/internet connection issues::

To resolve Culture Pass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Culture Pass black/white screen (blank screen) on iPhone:

Follow the Culture Pass iOS app troubleshooting guide Here →

Culture Pass Android App Issues and Solutions

Fix Culture Pass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Culture Pass app issues:

Force Stop the Culture Pass App
1. On android, goto "Settings" » click Culture Pass app. » click "Force Stop".

Update Culture Pass to the latest version on PlayStore

Clear Culture Pass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Culture Pass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Culture Pass.

Fix Culture Pass unable to contact server/ Culture Pass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Culture Pass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Culture Pass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Culture Pass on android.

Solve Culture Pass black/white screens issue on Android:

Follow the Culture Pass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Qatar Museums, developers of Culture Pass.

100% Contact Match

Developer: Qatar Museums

E-Mail: [email protected]

Website: Visit Culture Pass Website

About this app

Culture Pass app is your personal guide to explore information about all the museums, heritage sites, public arts and parks offered by QM. CulturePass will also help the users to access the curated tour guides, register for events, education and receive notifications and many more. - Attractive Gallery - List of gallery items and details of most attractive entities of Qatar Museums. - Exhibition Status - Exhibition information in detail and complete list with dates and current status. - Museums Information - List and details of all the museums. - Notification Updates. - Latest updates with quick notifications. - QM attractions Guide - A complete guide with details of all the heritage sites, Public Arts, parks, gift shops, dining places offered by Qatar Museums. - In-Q Connect - Connect with ecommerce In-Q online store. - Favorite - Save your favorite pieces to visit again and show to friends. - Plan out your visit ahead of time (great for large groups or families with kids).