Ikon Pass app not working? crashes or has problems?

Ikon Pass Status

Published by on 2023-12-12

The official Ikon Pass app connects you with adventure worldwide. Designed
exclusively for Ikon Pass and Ikon Base Pass holders, this app is your tool to
make the most of your season on and off the mountain.


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problems reported in the last 24 hours

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Most reported problems

Something else
400.0%

Not working
100.0%


Reported Issues: 4 Comments

By Jon   4 months ago


Ikon app on my S22 android not tracking vertical feet. After a day of skiing my app claims I skied 178 vertical, my ski partners ikon app claims we skied over 14k vertical. Can I correct this?

By Steve   5 months ago


App is still running slowly and loosing data. I had this issue last year. The IKON folks basically told me to get a new phone with the most up to date operating system. I've got a new phone running the latest android 13 and the problem still exists.

By Steve   1 year ago


Tracking with the Ikon App is a crapshoot at best. I've skied 80+ days this season and the past three weeks the app has been a sometimers event. Typically I've had to attempt to open it at least three times before it will stay open. The "start tracking" button might appear when you approach the resort, but don't start tracking too soon or the tracking feature will freeze and it won't track until you "stop tracking" and restart. Nothing like having to check the app every lift to make sure it's not cratered, especially when the windchill is -30. An additional "feature" is the tracking on my android is far from real time. By the end of 4 hours of skiing, the app will be 90 to 120 minutes behind. You either have to hang around the resort for a couple of hours and wait for the app to catch up, or turn off location services so it doesn't know you've left.

By kristina wight   1 year ago


App did not record one of my days 11. Oddly the Mammoth app did both. Now the app just isn’t working.


Common dislikes about Ikon Pass app

- Loses connection and stops tracking far too often

- Reservation system fails when you try to look at your reservations or get new ones

- Needs an active internet connection to work

- Rarely works



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Common Ikon Pass Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alterra Mountain Company, developers of Ikon Pass.


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Developer: Ikon Pass Inc

E-Mail: [email protected]

Website: Visit Ikon Pass Website



About this app

Designed exclusively for Ikon Pass and Ikon Base Pass holders, IkonPass is your tool to make the most of your season on and off the mountain.  Note: IkonPass uses HealthKit and location services for tracking and replaying your runs on the trail map.  The official Ikon Pass app connects you with adventure worldwide.  Continued use of GPS running in the background can decrease battery life. 



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