FordPass app not working? crashes or has problems?

FordPass Status


I have a problem with FordPass

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⚠️ Most reported problems ⚠️
Something else
50.0%

Not working
34.2%

Crashes
5.3%

Login
5.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of FordPass Problems 🔥

- Too much technology required these days

- Tire Pressure no longer provided under "Vehicle"

- No way to delete recall notice on previous car

- User agreement when this app updates, you’re agreeing to them to sell your information to third parties

- App runs extremely slow

- App will track you all over the place whether you are in a Ford vehicle or not

- App may or may not work as advertised

📋 19 Reported Issues:

S
Stephen Cooper 2023-12-03

Ford app keeps crashing whilst I try and load it. I have tried deleting, and restarting phone, then redownloading app, no joy. My iPhone is up to date

D
Debbie Kirkpatrick 2023-02-12

My remote lock and unlock isn’t working. Remote start isOk . I’ve tried re installing the Fordpass app but still not working . I’ve tried the fixes listed on the internet but nothing helps. HELP !,!!

M
Mike Thornton 2022-12-22

Ford Pass sucks never works right from day 1 every cuople weeks l have to call to get it working its ridiculous. piece of junk wish l had stayed with remote start with fobs.

A
Andy 2022-11-19

FordPass sticks at ‘marketing preferences’ on iOS and won’t let me save an address on Android. Thinks I’m in North America so won’t let me enter a UK address on android.

A
Angela Picherack 2022-11-18

The vehicle won’t start by the app and scheduled starts do not always work. Remote start is on and internet it at its fullest strength. Bought the vehicle less than a week ago was able to start with the app maybe twice. And have 2 scheduled starts work.

B
Bill Bortzfield 2022-08-31

Ford Pass keeps crashing when I try to run it in either Dex, Microsoft Phone Link or mirroring from my Android Smartphone to my Windows PC. Without the ability to plan trips on a big screen with a full keyboard the app is EXTREMELY tedious. Please either fix the mirroring crash issue or provide a Wi... Show more

A
Amanda 2022-08-16

The app crashes on my Samsung Z Flip 3 when I'm in the Map and I hit Filters. I have the most up to date version of the app, I've cleared the cache, restarted the phone, etc and it still happens.

S
Sean Lanza 2022-07-23

The app does not work, the app says fordpass isn’t responding please try again later

K
Kathy Jo 2022-07-16

Every time I type my address info it tells me the ford app is not responding. My app is up to date and so is my phone.

P
Pierre Pulichino 2022-07-13

Mustang E-Mach My FordPass is stuck with the following message…translated from french: Car is moving FordPass is locked when car is moving and is connected to SYNC.” The car has been parked for the past 5 hours and there is no way to get the app to go anywhere

A
Alain 2022-07-04

Since the last update, Fordpass crashes on every start. I use Fordpass pro for troubleshooting. Please solve the problem.

M
Marian Carter 2022-06-19

2022 ford bronco base,when FordPass app updates, randomly triggers headlights/parking lights to turn on when vehicle is turned off.

J
James O 2022-06-06

Ford Pass App issues since purchasing my MACH-E AWD EXT in Feb 22. 1) Driving Data> My Journeys > EV Data “You have no previous trips to view” 2) Trip Planner planned trip ‘ sent to uploaded to Vehicle Navigation, 95% of the time never shows up in Sync4 Navigation. 3) App shows time last co... Show more

K
Ken Tooley 2022-06-06

Driving data not showing at all so I can not see my journeys

V
Vince 2022-05-30

The vehicle tab in the Ford Pass app only shows Status, Features & Settings. Vehicle data is missing, unable to view my journeys unless I drive to a destination and I get a notification a journey was recorded. I can open the notification and it will allow me to view journey recordings in the For... Show more

C
Charles 2022-05-25

My app updated on the 4th of May. Now I can't connect to the dashboard and have to sign into my account everytime I try to use the damn app.

S
Steve Cowen 2022-05-10

FordPass app does not get the correct availability status for Electrify America charging stations. It always shows 3 of 4 plugs are available at a location in San Diego that I can observe visually. The facility that I am able to see can have no charging vehicles or be totally full — but it’s always ... Show more

J
Jeff ONeil 2022-05-09

Ford Pass app does not accept my login on an iPhone 12, but the app works on an iPad and login works using a browser. Have deleted and reinstalled the app, restarted the iPhone with no improvement. Started happening about a week ago.

B
Becky Mattern 2022-05-08

My Fordpass app won’t show my tire pressures. Everything else seems to be okay, like remote lock, start, fuel mileage, etc. I tried to use online chat, but it was unsuccessful in solving the problem. I’ve also logged out and back in several times but it did not help.

Showing 1-19 of 19 reported issues:

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Developer: Ford Motor Co.




‼️ Outages Happening Right Now

  • Apr 09, 2025, 04:04 PM

    a user from La Seyne-sur-Mer, France reported problems with FordPass : Crashes

  • Apr 03, 2025, 02:32 PM

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    a user from Bignan, France reported problems with FordPass : Not working

  • Mar 13, 2025, 07:26 AM

    a user from Toulon, France reported problems with FordPass : Login

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    a user from Jackson, United States reported problems with FordPass : Not working

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