Contact Segway Pass Support
Company Name: Segway Discovery Inc.
About: HOW TO USE
Download the app and register an account
Open the app and search for
available e-scooters nearby
Unlock the e-scooter by scanning the QR code or
entering the vehicle ID
Enjoy the ride, comply with traffic regulations and ride
safely
Once you’ve arrived, park and lock your ride safely
ABOUT OUR
SCOOTER
Optimal user experience. With larger wheels and stronger drive we will
provide you an optimal ride comfort, po.
Segway Pass Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: support@segwaydiscovery.com
Verified email ✔✔
E-Mail: segwaydiscovery@gmail.com
Website: 🌍 Visit Segway Pass Website
Privacy Policy: https://b2b.segway.com/netscooter-policy
Developer: Segway Discovery Inc.
Privacy & Terms:
https://www.segwaydiscovery.com
3 Most reported problems 😔💔
Unrightful charge
by PL._
When I tried to stop the ride/ charges it would not allow me too, I tried closing and reopening the app, I tried deleting and redownloading the app, and I tried restarting my phone very unhappy.
Map is worthless
by RKrites1
It would really be nice to actually see locations of the scooters that are available. All we see is a dot, not real location or if it is available for use.
Scan doesn’t work
by Glizzy516
Can never ride because the ride always say it doesn’t exist.
Have a Problem with Segway Pass? Report Issue
Why should I report an Issue with Segway Pass?
- Pulling issues faced by users like you is a good way to draw attention of Segway Pass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Segway Pass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Segway Pass.
