Are you having issues? Select the issue you are having below and provide feedback to Blue CareOnDemand.
- Some users have reported being booted from the queue or transferred to different providers without explanation, causing frustration and wasted time.
- One user reported not being able to see a doctor at all after multiple attempts and hours of waiting.
- Setting up personal information can take a few minutes, which may be a minor inconvenience for some users.
Complete guide to troubleshoot Blue CareOnDemand app on iOS and Android devices. Solve all Blue CareOnDemand app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blue Cross and Blue Shield of South Carolina, developers of Blue CareOnDemand.
Blue CareOnDemand uses a platform created by doctors that was named the most popular consumer telehealth app worldwide in 2014, according to App Annie, and the first telehealth service awarded accreditation by The American Telemedicine Association. BlueCross® BlueShield® of South Carolina and BlueChoice® HealthPlan of South Carolina are independent licensees of the Blue Cross and Blue Shield Association. As easy as it is to use Blue CareOnDemand, setting up your profile now will make your doctor’s visit go even faster later, when you really need it. Use a credit card for an easy, low-cost payment based on your BlueCross BlueShield of South Carolina or BlueChoice HealthPlan insurance benefits. Blue CareOnDemand doctors will access your symptoms using live video and audio chat. Telehealth through Blue CareOnDemand is also safe and secure, with your privacy as our priority. Your visit with a Blue CareOnDemand doctor complies with HIPAA. Your entire telemedicine visit and credit card transaction is secure, and your personal information is protected. These virtual office visits allow the doctor to interact with you to diagnose your illness or injury, suggest follow-up and even prescribe medicine, when appropriate. American Well is an independent company that offers hosting and software services on behalf of your health plan. Don’t wait until a doctor’s office is open or can “fit you in. ” Choose the time and place that works for you. Download Blue CareOnDemand now. BCBS of SC and BlueChoice HealthPlan SC members can see a doctor when and where they want on a phone or tablet. It’s the easy, fast way to get health care 24/7 with no appointment. Choose doctors who are U. S. board certified with an average of 10-15 years in practice, with many in S. C. Even if you’re not sick or hurt right now, don’t wait to register as a new user.