Blue Buddy app not working? crashes or has problems?

Blue Buddy Status

Last Updated on 2022-12-20 by Blue Buddy - Combattre l'anorexie et la boulimie

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Summary of Blue Buddy Problems 😠👌🔥

- The app's screening process for eating disorders is oversimplified and may not accurately identify individuals with EDs.

- The app's BMI chart section can be triggering for individuals with a history of EDs, potentially leading to obsessive thoughts and behaviors.

- One reviewer expressed a desire to change their weight, but it is unclear if the app allows for this customization.

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Common Blue Buddy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Blue Buddy app on iOS and Android devices. Solve all Blue Buddy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Blue Buddy iPhone Issues and Solutions

Blue Buddy iOS app crashes, not working, errors
Blue Buddy iOS app network issues
Blue Buddy on iOS has black/white screen

Blue Buddy Android App Issues and Solutions

Blue Buddy has errors/crashing/not working
Blue Buddy server network connectivity issues
Blue Buddy has black screen

Blue Buddy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Blue Buddy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Blue Buddy app crashes or not working on Iphone (iOS):

Close and restart the Blue Buddy app on iPhone
Update Blue Buddy app to the Latest Version for iOS
Uninstall and reinstall Blue Buddy iPhone app
Update your iPhone to the latest iOS version

Fix Blue Buddy on iPhone unable to connect to server/internet connection issues::

To resolve Blue Buddy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Blue Buddy black/white screen (blank screen) on iPhone:

Follow the Blue Buddy iOS app troubleshooting guide Here →

Blue Buddy Android App Issues and Solutions

Fix Blue Buddy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Blue Buddy app issues:

Force Stop the Blue Buddy App
1. On android, goto "Settings" » click Blue Buddy app. » click "Force Stop".

Update Blue Buddy to the latest version on PlayStore

Clear Blue Buddy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Blue Buddy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Blue Buddy.

Fix Blue Buddy unable to contact server/ Blue Buddy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Blue Buddy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Blue Buddy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Blue Buddy on android.

Solve Blue Buddy black/white screens issue on Android:

Follow the Blue Buddy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blue Buddy - Combattre l'anorexie et la boulimie, developers of Blue Buddy.

About this app

This information are strictly confidential and will never leve your phone. Howeber, it can be sent to the clinician if you wish. Designed by doctors, psychologists, nutritionists and patients/users at the Specialist Centre for Eating Disorders, "Sainte Anne Hospital" in Paris, France.