MyBlue AZ app not working? crashes or has problems?

MyBlue AZ Status


I have a problem with MyBlue AZ

Are you having issues? Select the issue you are having below and provide feedback to MyBlue AZ.




⚠️ Most reported problems ⚠️

Something else
66.7%

Not working
33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyBlue AZ Problems 😠👌🔥

- App won't open at all and it just stays on the blue “opening” screen

- Takes 10 times as long to load as just going to the site directly

- Information is not up to date

- Cannot find prescription medication coverage on the app even though it is listed as a service offered in the app on the description

  2 Reported Issues: 😵🆘🛟🚨📢

Ruth Parsil
2023-07-03

Id card doesn't work. It comes up blank.

Ann
2022-08-24

The app keeps saying having technical difficulties

Showing 1-2 of 2

Have a Problem with MyBlue AZ? Report Issue




Common MyBlue AZ Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blue Cross Blue Shield of Arizona, developers of MyBlue AZ.




About this app

If you purchased a plan directly through BCBSAZ or an insurance broker, you can view and pay your monthly premium using your debit card or checking/savings account.  If you purchased a plan through an insurance broker, you can access your broker’s name, address, email, and phone number.  The MyBlue AZ mobile app by Blue Cross Blue Shield of Arizona (BCBSAZ) is designed to help you use and manage your health plan.  You can store your payment card and/or bank account to make paying your monthly payment fast and easy.  Easily access your plan overview, deductible balance, out-of-pocket maximums, and more.  Check the status of your medical and dental claims and view claim details.  Search for doctors, urgent care centers, and other healthcare professionals in your plan’s network.  View your ID card and share it with your doctor.  You can also get cost estimates for procedures, office visits, surgeries, tests, and vaccines.  Forgot your member ID card?  Learn more about treatment options before you decide where to go.  Easily reach a customer service representative or a 24/7 Nurse on Call for healthcare-related questions.