BlueCrossMN app not working? crashes or has problems?

BlueCrossMN Status

Last Updated on 2023-08-30 by Blue Cross and Blue Shield of MN

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Summary of BlueCrossMN Problems 😠👌🔥

- Search for doctor feature comes up blank

- Cannot access insurance card or EOB

- App rarely works and has login issues

- Cannot see explanation of benefits

- Call button is useless

- Layout does not work with iPhone X

- Find a Doctor tool is clunky and out-of-date

- Inconsistent and crashes frequently

- App is more trouble than it's worth

- No option to add member card to Apple Wallet

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Common BlueCrossMN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BlueCrossMN app on iOS and Android devices. Solve all BlueCrossMN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BlueCrossMN iPhone Issues and Solutions

BlueCrossMN iOS app crashes, not working, errors
BlueCrossMN iOS app network issues
BlueCrossMN on iOS has black/white screen

BlueCrossMN Android App Issues and Solutions

BlueCrossMN has errors/crashing/not working
BlueCrossMN server network connectivity issues
BlueCrossMN has black screen

BlueCrossMN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BlueCrossMN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BlueCrossMN app crashes or not working on Iphone (iOS):

Close and restart the BlueCrossMN app on iPhone
Update BlueCrossMN app to the Latest Version for iOS
Uninstall and reinstall BlueCrossMN iPhone app
Update your iPhone to the latest iOS version

Fix BlueCrossMN on iPhone unable to connect to server/internet connection issues::

To resolve BlueCrossMN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BlueCrossMN black/white screen (blank screen) on iPhone:

Follow the BlueCrossMN iOS app troubleshooting guide Here →

BlueCrossMN Android App Issues and Solutions

Fix BlueCrossMN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BlueCrossMN app issues:

Force Stop the BlueCrossMN App
1. On android, goto "Settings" » click BlueCrossMN app. » click "Force Stop".

Update BlueCrossMN to the latest version on PlayStore

Clear BlueCrossMN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BlueCrossMN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BlueCrossMN.

Fix BlueCrossMN unable to contact server/ BlueCrossMN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BlueCrossMN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BlueCrossMN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BlueCrossMN on android.

Solve BlueCrossMN black/white screens issue on Android:

Follow the BlueCrossMN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blue Cross and Blue Shield of MN, developers of BlueCrossMN.