Are you having issues? Select the issue you are having below and provide feedback to BlueCare.
- One user experienced difficulty with the video portal loading
- May not be suitable for more serious medical issues that require in-person exams or tests
Complete guide to troubleshoot BlueCare app on iOS and Android devices. Solve all BlueCare app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Louisiana Health Service and Indemnity Company, developers of BlueCare.
With this app, a telemedicine service of Blue Cross and Blue Shield of Louisiana, you can see a doctor online 24/7, without having to take time off from work or school. this app is powered by American Well, which provides telemedicine services for Blue Cross and Blue Shield of Louisiana and its subsidiaries. If you’re having a medical emergency, call 911. The doctor will see you – anywhere, anytime! Please note that telehealth is not for emergencies. If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information and respiratory rate.