HelloFresh: Meal Kit Delivery Reviews

Working as a nurse I have very long days and I’m not great planner odor meals throughout week form my family therefore I was a frequents flyer almost every evening on my way home to run my store. This would be after I tried to figure out what to come as I before going into store. Hello Fresh has brought more peace of mind and texts tone GI can give to my family being home earlier in evenings and not shopping for ingredients to cook our supper. As a min, I can’t out until words how truly grateful I am and never dreamed that Hello Fresh would make our lives easier and better like it has. Tybee app is user friendly and it’s so easy to get in touch with someone if I can’t find a solution in Help Center. TMy boxes have always arrived ion tine and the one time it did not Hello Fresh immediately refunded and sent out a replacement quickly as well. Great customer service! Ingredients are always fresh and I have just the right amount with no waste left over which in turns saves my family money. The price for our meals average out to approx $7 a person and you want you will find no where to eat the quality of meals that Hello Fresh provides for that amount of money anywhere! I love getting to select our choice of meals as well. If I forget then Hello Fresh decides for me and we have not been disappointed with the meals selected for us. I could go on and on but I do I have said enough for now. We look forward Toto many, many meals with Hello Fresh! The Underwood’s 😍

I love HelloFresh, I love Hello Fresh, I love the food! Since the kids went off to college, I have found it difficult to get motivated to cook just for the two of us - Hello Fresh has put an end to all that. I now have healthy delicious gourmet options to choose from every week, plus I have cut my grocery shopping down to at least a 3rd of what it used to be! No having to run to the store and only realizing (once I’m home) I’ve forgotten to purchase some key ingredient. Hello Fresh does it all for me! The key to getting the most out of this service is to know when your last day to actually choose which meals you’d like to order, or which week you may need to skip. No worries if you miss the deadline for choosing entrees - I’ve always found their instant choices quite appealing. Even if you realize you won’t be able to use your Hello Fresh deliveries one week, they make it easy to skip deliveries when needed. Just be sure to request a skip week on your app before the deadline! What if the kids plan on coming home? Hello Fresh let’s me order extra meals and we are good to go! Warning: I tried this service while the kids were home, but was unable to take full advantage of it. Between surprise football practices, soccer tournaments or guitar gigs, our lives were just a little too unpredictable. Now that we are empty nesters, we love it so much, we have our friends doing it and share our favorite meal options with one another. Bon appétit!

I've heard of Hello Fresh for years now, but as I've been in college I haven't had the budget for higher quality food. But since I've now graduated and have more time and money to spend, I figured I'd give this a shot and it's been the best decision I've ever made. I wasn't really taught how to cook growing up, other than knowing how to throw something in a pan and heat it up. This has left me as an adult living off of quesadillas and some form of eggs. But now that I've been using hello fresh for about 2 months, not only am I eating better food than I have in my entire life, I'm learning to COOK better food than I could have ever come up with on my own! And it shows up right at my doorstep so I don't have to worry about forgetting to get some key ingredient or buying a big bunch of something I only needed a small pinch of.
I will say that price wise this is more expensive than buying the same ingredients from the grocery store, but when you account for the service you are paying for I would say it is well worth it. Having a grocery delivery service and cooking classes separately, you'd pay far more than this costs. So if you have some flexibility in your budget, a desire to learn how to cook, and an aversion to grocery shopping, absolutely give Hello Fresh a shot! You'll love the food you're eating and your roommates will be jealous when they smell your cooking every night.

I rarely rate apps but I love this app so much! HelloFresh itself is easy to use and enjoyable. There is so much I like about the program. The selection is great. The food quality with a mix of hello fresh products, name brands and fresh produce is fantastic. I love that each meal comes in a happy brown bag with all the ingredients for each meal inside minus the meat. The meals taste great! The prices are very good. It usually costs less than drive through fast food and is better for you. The produce available in our small town is sometimes questionable so this is a huge improvement. I’ve only found two slight negatives with this app. I enjoy cooking and while I like not having to plan each meal, I also feel like I lose pride in what I’ve cooked because I didn’t think of it and it took so little effort to make it happen. I also wish HelloFresh would allow commenting immediately after cooking rather than the waiting period they add. The instructions are fresh in the customers mind and they could give feedback in greater detail. The instructions sometimes will say something like chop half the shallot but you get a giant baseball sized shallot so you have to use your best judgement. In that case it would be better if it said chop two tablespoons of shallot and immediate feedback would help those tiny details to make it onto improved instructions for repeating recipes.

Two things: My husband travels a lot now which leaves just two to feed and I loath deciding what to cook each a week and then shopping for ingredients. Hello Fresh makes my life easier for cooking! I work at my daughter’s school, so when we get home, it’s in the late evening and I’m tired, but I’m willing to cook us a meal that tastes like we went to a 4-5 star restaurant to eat 4 nights a week!! It sure does beat running to the grocery store last minute after work. The meals are healthy and the portions are perfect for us. Sometimes we might have a little but left over for a 2 person meal and that’s fine. I love not having to figure out portions and find recipes that are healthy. You have to cook the meals that week so your produce doesn’t go bad. And I love hearing my 12 yr old tell me that dinner smells SO good and she also loves the taste. The plan is reasonably priced and I saved gas too! The other plans are around the same price, so unless you want to complain about how expensive it is, may I suggest you give this a try and then you can be the judge. Thank you Hello Fresh! The only thing I would change and I have shared this with HF, I would add the option to chance meal plans on HelloFresh as long as you’re not canceling it. To chance plans, you have to call in. CS was friendly and helpful and if they never add that feature, oh well. I will use Hello Fresh as long as the Good Lord blesses us!

So I have 2 problems with this app.
1. They limit weekly options. They have a whole slew of recipes we can choose from but they only let us select from a minimal list each week. Some recipes I would want to do again but don’t have the option and some recipes they give me I wouldn’t select because of my personal taste. There have been a few instances where I had trouble selecting my meal plan bc of this.
2. No option to remove certain foods. If I have have a dislike for a certain food I can’t remove that as an option. What if I like a meal but don’t like a certain vegetable. Or as an example: I don’t like spicy food but there’s no option to opt out of receiving spicy food options (unless I’m just not seeing it. This plus the aforementioned problem makes meal planning challenging at times.

Other than this I’ve really enjoyed the service. There are some meals I didn’t like but that’s bc of personal preference. The food is good quality minus the occasional veggie that looks a little banged up & the instructions are easy to follow. As someone who has limited experience/is intimidated by cooking, I’ve found this to be very doable.

I never review apps. I was so impressed with HelloFresh that I wanted to share my experience. HelloFresh was surprisingly streamlined and exceedingly easy to use. I am able to quickly and easily manage, pause, or change my weekly deliveries. It is simple to update my menu selections week by week. I like that it is not difficult to pause or cancel your deliveries as needed; unlike with other companies, it is very transparent and there are no hoops to jump through.

My favorite feature is the cookbook. You can save the recipes that you like into the cookbook for reference again in the future, or if you loose the recipe card that arrives with the delivery. This way, you can make the recipe again, even on your own if you are no longer having food delivered. You are able to select the number of servings you want to make and the ingredients automatically adjust. The ingredients are shown by picture and title in an easy to follow format. HelloFresh walks you through the recipe in a user friendly fashion that is far easier to follow as compared to googling a recipe and scrolling through some blog to a confusing, difficult to follow recipe. Without discussing Hello Fresh's ingredients, delivery, and recipes (all of which I am very pleased with), I highly recommend HelloFresh itself to customers wanting to get the most out of their subscription.

Hello Fresh is amazing. I also subscribed to other meal delivery plans to compare and Hello Fresh is the winner. The recipes are delicious and simple enough for me, a non-cook. I haven’t been to buy groceries at a store except for a quick gallon of milk or the non-food necessities, so my budget hasn’t changed. The price seemed high at first glance, but since I don’t go shopping I quit buying stuff I didn’t need. Now I eat real food - real GOOD food. The portion sizes looked small when I got the first box but I’ve been using Hello Fresh for several weeks now and I’ve been feeding myself and two teenagers sufficiently with a 2 serving size selection. So it’s not small, it’s perfectly sized. When I feed only two of us, we are really full. Now I look forward to my box every week and I have really grown in my kitchen skills. I thought I would save the recipe cards and buy the ingredients to make them again, but it’s so nice that they give me exactly the right portions every time, I haven’t needed or wanted to go grocery shopping myself to remake the past recipes. I just look forward to choosing them again sometime. However, there are so many to choose from I don’t think I’ve had the same dish twice in the 6 weeks I’ve been getting Hello Fresh.

I give both HelloFresh and the service 5 stars. It’s easy to use, easy to pick what meals you want, and my box shows up every week. It’s easy to “pause” the service if you don’t want any meals that week, and it’s also easy to reduce or increase the number of meals for the week. Heck, even the cost is reasonable. It’s less than what you’d pay at a restaurant, but these are restaurant quality ingredients and meals. While you MIGHT be able to piece together SOME of the meals by individually buying the ingredients, they include lots of sides and spices that you wouldn’t normally have on hand, meaning you’d have to buy whole packages of ingredients you won’t use often to duplicate most meals - and it’s extra work. The produce and meat they send is high quality and seems very fresh.

I will say that the total cook time is usually a little longer than they say (I probably average an hour for meals they say 40 minutes for), but if you’re a seasoned cook you might be able to get them done more quickly. It’s not an issue if you plan for it.

this app also made me a better cook outside of the service. I often use the spice and ingredient combos that I never would gave thought of as inspiration for my own cooking.

First, I completely dislike that I picked pork free recipes, and yet, pork or pork products (sausage) show up in my weekly choices for meals. What’s the point of having that option if you aren’t going to honor it!?
Second, I started this meal plan because planning dinners plus after school activities was getting overwhelming. So it’s nice that at least twice a week, my meals are pre planned and shopped for BUT the portions are too small! My young boys have huge appetites, so I need to buy an extra pound of protein and extra veggies. No, I don’t want to buy the extras from this app because that brings me to my third point...
Third, I have received protein flattened by the ginormous ice bricks that are shipped with the box. A lot of veggies are broken in transit. Most veggies are on the older side of fresh. Carrots should not bend when you are trying to peel them.
Fourth, I was really hoping that this app would be a healthier option than fast food. Then I really sat down to read the ingredients. There is High Fructose Corn Syrup and Corn Syrup in their condiments. Their spice packets have “spices” as an ingredient which could be just about anything.
I’ve been doing twice a week this app deliveries for about a month now. I’m probably going to deactivate my plan soon. There’s a couple more recipes that I want to try. This meal plan isn’t saving me money or time, or helping my family be healthier, like I was hoping.

I really like hello fresh. I’m just disappointed in the way they handled my concern. I reported that I followed the recipe to a T, I always do. I put the quesadilla in the oven, not even 2 minutes when I noticed the oven smoking. I opened the oven and the pitas were on fire. We didn’t know what to do that my bf grabbed the baking sheet to take it out of the oven and burned his hand. I reported this through chat, hoping for something- anything. But the agent just said “I’m so sorry about that”. Only when prompting the agent to report this issue to higher ups did the agent say, I already reported it. Only when I was showing my frustration that he/she didn’t seem to care did he/she give me a $10credit. Which honestly, the gauze & ointment cost more than that. I wasn’t really looking for any credit/money, I just wanted them to take the concern seriously- but I am disappointed with the way they handled it. The agent told me that we are in a pandemic and they are doing their best. Which I felt was very sarcastic because yes, I’m in NY, the thick of it all, I am well aware that is why I’m not going out and ordering from hello fresh. We were worried the burns were gonna get infected, we didn’t want to go to ER because of covid. We couldn’t simply buy bandage and supplies because of covid. Just sharing this so maybe this reaches more than just the ears of the agent.

There isn’t any accuracy with regard to the delivery status depicted within HelloFresh . There also isn’t any kind of reliable estimate. Given the delivery fee, this is unacceptable. There is no pattern to the delivery. Sometimes it’s the day before, sometimes it’s at 7am, sometimes it’s 11pm, sometimes it’s late the next day. My latest order has been listed as “delivered” since yesterday but the box never came. The estimated date of delivery changed by an entire day without any notification. It’s been in transit for 36 hours? We have our box delivered on Sunday so that we can use it the next day and because of the late delivery Monday we have had to make new dinner plans which is the entire point for us ordering this in the first place.

Food quality wise: we have stopped ordering recipes with carrots since they are never fresh. We also stopped using all of the pre-made sauces like the bulgogi sauce, red pepper crema, demi-glace, etc. and anything using jam due to their sugar content. Love the little bottles of vinegar or oil. The quality of the shrimp and scallops are absolutely perfect. I have been consistently happy with the quality of the proteins. The quality of the spices and dairy products have also always been great. However, spice blends with cornstarch should really be clearly advertised as such.

I went onto HelloFresh and paused my account for as far into the future as I was allowed. They still delivered a meal and deducted the cost from my account. I thought maybe I didn’t pause it within the specified time so I let it go. They delivered another meal less than a week later and deducted more money from my account! I went to HelloFresh to cancel. On HelloFresh , I read that cancellations can only be made on the website. When I went to the website, it automatically opened HelloFresh which doesn’t allow cancellations! I deleted HelloFresh and then I went back to the website and was able to cancel the service. I received a message that my subscription has been canceled, and I took a screenshot. They still delivered two more meals on two separate occasions and deducted money from my account! Are they really this ignorant or is this their way to make additional profit? I will have to find time during my busy workday to get on the phone and sit on hold and wait my turn among all their frustrated former customers to straighten them out; but it should not be this hard to cancel! I have not had this problem with other meal delivery companies. Perhaps I will report their dishonest business practices to BBB. I do not trust this app. I do not recommend them. No! Be cautious of them: once they get ahold of you, they will hold on tighter than a python! 🐍 I warn you: do not give them access to your money!

If I were getting just one perk from my this app plan, I may have given up on it after a few weeks - but when I say this service is an all-around score, I mean it. It eliminates the daily “what are we going to make for dinner tonight?” question, and the stress of having to figure it out or make a special trip to the grocery store after a long days work. It’s so extremely CONVENIENT. Also, I truly consider it a perk because it creates somewhat of a “date night” for my boyfriend and I. We usually cook the meals together so in lieu of taking a cooking class, we get the opportunity to experiment with a variety of fun and exciting meals and cook them right in the comfort of our home. We have so much fun cooking together and it’s definitely a new way to bond, learn about each other, and grow as a couple. And let’s not forget the most amazing perk......THE MEALS ARE DELICIOUS!!!! I’m not kidding. So many nights we’ll sit down to eat and think “there’s no way this one can top the last one” and then 1 bite in, we’re mind blown. this app gives you literally everything you’d want from a delivery meal service. If you’re thinking about trying it, don’t question yourself. It’s 100% worth giving a shot. Chances are....you’ll end up loving it as much as we do :)

The first box I ordered was supposed to be here on Friday 7/24. It just arrived today Tuesday 7/28. All the food was spoiled. I contacted the company several times which is not an easy process. Hold times for calling them are over 40 minutes. I hung up after that. Reached out to them through chat which also has a very long hold time because while you’re waiting it says connection lost every a couple of minutes. I wasn’t able to track the box after Friday. It showed it had been scanned in Kentucky and that was the last update. Chat support on Saturday assured me the box would be here Monday and everything would still be fresh. It was not delivered until today and everything in the box was room temperature. I cancelled the service Monday evening after waiting for close to an hour to chat with someone AGAIN. At that point I knew this service was not reliable and I wasn’t willing to wait indefinitely for the box to actually be delivered (to see if it was edible) and then have to go through the process of contacting the company again. Hello fresh was such a let down. It’s not convenient when I put out $200 of my grocery budget and then do all my dinner planning and grocery shopping excepting those meals to be here on a particular day and then they show up warm 4 days late. Oh and it’ll be 3 to 5 business days before you can get your money refunded. Didn’t take you 3-5 days to take my money.

I have been enjoying this app for over a year now. I was stuck in my simple sandwich for dinner routine and wanted to actually try cooking. I have been so surprised that I was able to create these meals. In the beginning, I made mistakes, burned a few things, and got tired of the clean up, but I always come back to this app. Now I’m on the veggie plan and I’m finally starting to really enjoy being in the kitchen. I’m fast and swift with the clean up and my meals are ready and eaten within an hour. I have duplicated my recipes and find that I really enjoy the grocery shopping as well. this app has taught me how to pair ingredients to make a really lovely and simple dish, as well as cooking techniques that I have never considered. Because I have gone to the store and bought the same items, I’m pleased that the price point is accurate considering it shows up all ready and right on the doorstep. As long as there are new recipes to try, I highly recommend and will continue to use this app. It took me cooking my siblings dinner for them to give it a try! They were beside themselves that the dish was so tasty and now they have joined. So give it a try! Once you taste the food that you have made, you will be hooked!

I didn’t know what to expect, then upon receiving my first order was delightfully surprised. When I opened the box each meal individually package, labeled and literally everything you need to make the dinner. Recipe cards with step by step instructions included. This is not only a great way to try something new daily but also help get your teens in the kitchen to be creative! Cooking was a challenge trying to figure out what to make each night. Now it’s super Simple to decide. On site there are selected meals, but you can change them with a simple click, save and your order is on its way. I choose Monday rather then Thursday for delivery then we have great meals through the week and whatever we eat in the run on weekends. Honestly in choosing I went with 2 people 4 recipes to try it while our teen was at camp. We couldn’t believe how much food it made, plenty for 3 depending on which dinner could be 4! I’ve told several friends and family whom many have also started with Hello Fresh everyone Loves it and has Thanked me several times.
Thank you Hello Fresh team for simplifying my life and bringing my family Farm to Table Wonderful Meals. Thanks to the Creators and the Chefs as well. I am and will continue to be a loyal Hello Fresh member!

I absolutely love using hello fresh - I love the food (I have not been disappointed in any dishes yet), I love how easy it is (step by step, 30 minute-ish recipes), and it’s reasonably priced. HelloFresh itself is great since it’s easy to manage your subscription/skip weeks, its easy to choose upcoming meals, it’s easy to review past meals. Overall HelloFresh is intuitive and makes it easy for me as a customer.

However, I really wish HelloFresh gave you more transparency about what they’re charging you. In general the only place to see pricing is to go into settings and look at the different subscription options, but it only tells you the shipping cost there. Other than that, when you choose your meals for a week it gives you a grand total, but it’s never broken down in any way. I’d like to be able to see how much each meal is and how much shipping is separately without having to log onto the full website or look at my bank statements. For example, I actually have no idea what my cost per meal is, only the total. Granted, the price is pretty much the same every week, but at first I started to get worried because I didn’t have any idea what I was being charged and had a hard time finding the total price.

So for years, we would scramble around at dinner with the “what do feel like eating” question, not having the right ingredients in the house or being so tired from work that we just couldn’t find the energy to be creative or the desire to make one more decision at the end of a little no day. Hello Fresh provided us with a healthy, delicious, easy to make meal three nights a week. We get to make dinner as a team, which isn’t necessary but is something we enjoy doing together. David is the reader, washer, peeler, and sometimes the masher depending on the recipe. I put it together and do the cooking. Within an average of 30 min, we are sitting at the table with a delicious meal that we made! And every single one we have gotten has been very tasty. We also have learned portion control. Hello Fresh sends just enough food. The plate is full when we start, 95% -100% gone when we are done and we are perfectly full but not stuffed. Love that!!! And lastly, our grocery bill has reduced vastly because we aren’t buying too much of something or something we may not use again. Hello Fresh was a life changer for us. And I love that you can change your menu up to a few days before with no restriction like what Blue Apron has.

I start red hello fresh about a week ago. I’m an 18 year old girl who wants to eat better to lose weight. So I get a box but I realize that it’s a little too pricey for me which is definitely ok some ppl can’t pay for the excessive amount of money they want you to pay every week. So I try to cancel my box I look up anything that can help me but it all says the same thing go to account settings, menu, scroll down and press cancel plan. But I’m not even given that option I press account settings all it has is my account password and my personal info. So I’m not even given the opportunity to cancel. So this morning around 4 in the morning hello fresh tomorrow took $98 out of my account. So at this point I’m livid because I’ve been trying to stop all money transactions from happening. So I try the chat doesn’t work and I finally go on HelloFresh I’m pressing every button hoping it’ll bring me to something that can help. I go to the terms and conditions and I scroll and see an email I tried sending an email 4 times and each time it told me it couldn’t send bc the email did not exist or wasn’t receiving emails. Why would you have an accessible email that doesn’t work. And not only that it says to deactivate your subscription to email the one provided. I’m all out of ideas so I will be calling to talk with someone because this is ridiculous.

I REALLY love these boxes & I Love the food being delivered with everything we need. My ONLY problem is we’ve had 2 boxes that called for Tie chili’s 🌶 with that sign on the recipe card & there was no Tie 🌶 in 2 boxes. I called & told them & I (THINK) they credited my account somehow. I don’t have proof of that.
Now not this week but last week 1 of the recipe called for green beans. Now for that 1 it was a full course of the meal. I ended up using my own fresh veggie I had in my fridge. My Dad passed here in my house. They moved in with me 5 months ago & with hospice’s help I was taking care of them & my Das took a turn quickly &’we lost him. Right after that I knew we needed help & Hello Fresh was the perfect Fresh change & MUCH needed help !!! I’m not sure if the chills were credited or if I can even call or if it’s too late now with the green beans !!!!?????
I have to say, even with those couple of mess ups, we still appreciate the help & most of the meals come out EXCELLENT !!! I’d refer (Have) refereed all my friends & family !! Wish I could get credit for free boxes of food I’ve sent to family !! They loved it & I think 1 or 2 or 3 ended up ordering more after seeing how convenient Hello Fresh is !!!!

My girlfriend and I have been wanting to learn how to cook for a long time, but have been struggling to get motivated once we graduated college. We were indecisive, didn’t know what ingredients to get or where to store them in our small apartment, and found ourselves letting far too many groceries expire because we never used them. We decided to try this app, and it’s been amazing! Both of us now cook together three times a week, we’re learning a ton and the convenience of having the groceries and recipes delivered has been a huge time-saver (and nothing ever goes bad)! We’ve ever started trying to cook our own meals and recipes on nights we don’t have this app. It’s also been a wonderful way to try new foods and bring more culinary diversity to our lives, and the process of selecting the meals each week has become exciting even! Overall I couldn’t be more satisfied, the food is great and the recipes are clear even for complete novices. I used to joke that my cooking ability ranged from toast to scrambled eggs, but now I find myself having actual conversations about cooking with my peers! Couldn’t recommend this more!

I’ve had some friends try hello fresh and recommend it to me, so I decided to give it a try. I’ve already done the same service with other apps as well, so I knew what to expect ,a box comes in the mail, you open it and put the ingredients in the fridge. The first package I tried was missing the seasoning packet, I was okay with it, the food was bland though. Then the next packet had a busted sour cream packet the busted and was everywhere. I washed the ingredients, and the onion was also going bad. The third packet was fine, so I tried to give it another week.

The second week I had the onion rotting and sour cream packet leaking again. I was quite upset, it takes a long time for onions to go bad, so they must’ve known what they were sending. I canceled the plan after that, but it didn’t cancel, the next week I was charged the amount and was sent the worst one.

The third week I was sent food thinking it was canceled. In the box there was some chicken in plastic, so I put it in the fridge. The next day I see the packet is leaking and is on all my food. I was very upset, I had to cancel the plan again. I’m giving it two stars because the food wasn’t horrible, except one time I put a burger bun in a toaster oven, and it honestly smelled like dog or cow feces. I couldn’t tell where the smell came from until I took a bite. Now that I remember that I’m changing it to one star.

Excellent food service!! I chose the Classic Meals which is 3 meals for a family of 4. There are 5 in my family 3 adults and one child. Most of the time my 20 year old son isn’t home so i decided i would try Hello Fresh. Haha every time i have fixed a meal he has been home and there has been PLENTY of food for all of us and NO WASTE!!! I love how everything is there to cook a meal with and i dont have to buy a 5 pound bag of potatoes for just a few or a whole canister of chicken broth and only use a 1/4 cup. NO WASTE!!!
I love how easy it is to choose meals. I wish we could order more bread with each meal and i wish we could choose what veggies we would like with each meal as some of my family will not eat sweet potatoes or cooked carrots, or we get tired of roasted green beans but other than that its amazing!! I love being able to cook and not make a big mess in the kitchen..my family loves that fact too...lol...i love that we are never eating the same thing from week to week as we would if i were buying groceries weekly. The service is very easy and i have been able to choose what day my payment comes out and can skip every other week.

So I see a lot of reviews online to the tune of “I can grocery shop cheaper”, “the portions are too small”, and “you’re just too lazy to cut coupons”. The truth of the matter is, all of those are true....sorta. I despise grocery shopping and meal planning, so Hello Fresh works for me. I’m not trying to eat 1000 calories per serving, so Hello Fresh works for me. And I will gladly admit I’m much too lazy to search for coupons each week for the grocery shopping I loathe to do, so Hello Fresh works for me.
That being said, there are only two of us and we both work long hours, so the fact that we don’t have a ton of left over ingredients laying around to go bad in the fridge is an added bonus....For us. The delivery has always been efficient, the portions are plenty fine for a normal appetite (not someone used to 48 wings, loaded cheese fries, and six 16 oz beers), and HelloFresh is easy to use. Meals run about 20 bucks each and I’m ok with that. If you’re not ok with 20 bucks on two people, love to grocery shop, like cutting coupons, have an extensive recipe book, and generally a lot of time on your hands...Hello Fresh may not be for you.

I have been getting the this app boxes since January of 2019 and I had no issues until now. I read lots of reviews where people were completely missing their boxes and I honestly thought that was crazy and a lie. But I was suppose to receive my box on Tuesday, the shipping was changed to Wednesday which is okay, I can wait a day late. The tracking said “in transit” for a whole 24 hours. I called this app customer service where the man told me that I should wait until 8pm on Wednesday and if my box is still not at my door I should call back Thursday morning (not helpful). So i waited until 6pm on Wednesday and called FedEx to see if my box was in their possession. FedEx then tells me the shipper still has me box and they never received it. I then called this app customer service again to tell them what FedEx told me. The lady said she will fill a report and either give me a free box or just refunded me for the missing box but she can’t do both. I then get transferred to a supervisor, he was very rude and basically told me it’s not their fault and they can’t do much. I am getting my 47$ refund but NO box, NO credit or discount on any other boxes. The customer service is very unhelpful and I am unhappy with the whole experience. Looking into new services and waiting for my refund then canceling. THANKS FOR NOTHING this app!

I am loving Hello Fresh and it’s ease. Well, you still have to chop, dice, slice and peel - but I don’t have to meal plan and I don’t have to shop. And now everyone in the house can cook and it doesn’t just fall on me since I’m “the mom.” And for the price of a fast food meal, we get fresh and healthy.
My only feedback to the company is: it would be nice to be able to double or triple order the same meal in a week. Sometimes I’d like to have my favorites more than once a week, or to be able to make/freeze. So having the option to select how many meals, rather than just one of each item.
And since the new year is coming - I’d like to be able to have low carb or keto meals available. I know there are calories smart, which are tasty, but low carb is different.
i also like that they are adding breakfast, lunch and desert options as well.
Anyway I love the food and the customer service is great. Only one time did a meal miss some items and customer service made it right immediately. (You have to dig a little to find customer service tho). And my friends who have tried other company all say HF is the best.