FTD Mercury Retail ToGo app not working? crashes or has problems?

FTD Mercury Retail ToGo Status

Last Updated on 2017-07-28 by Florists' Transworld Delivery, Inc.

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Common FTD Mercury Retail ToGo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FTD Mercury Retail ToGo app on iOS and Android devices. Solve all FTD Mercury Retail ToGo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FTD Mercury Retail ToGo iPhone Issues and Solutions

FTD Mercury Retail ToGo iOS app crashes, not working, errors
FTD Mercury Retail ToGo iOS app network issues
FTD Mercury Retail ToGo on iOS has black/white screen

FTD Mercury Retail ToGo Android App Issues and Solutions

FTD Mercury Retail ToGo has errors/crashing/not working
FTD Mercury Retail ToGo server network connectivity issues
FTD Mercury Retail ToGo has black screen

FTD Mercury Retail ToGo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FTD Mercury Retail ToGo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FTD Mercury Retail ToGo app crashes or not working on Iphone (iOS):

Close and restart the FTD Mercury Retail ToGo app on iPhone
Update FTD Mercury Retail ToGo app to the Latest Version for iOS
Uninstall and reinstall FTD Mercury Retail ToGo iPhone app
Update your iPhone to the latest iOS version

Fix FTD Mercury Retail ToGo on iPhone unable to connect to server/internet connection issues::

To resolve FTD Mercury Retail ToGo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FTD Mercury Retail ToGo black/white screen (blank screen) on iPhone:

Follow the FTD Mercury Retail ToGo iOS app troubleshooting guide Here →

FTD Mercury Retail ToGo Android App Issues and Solutions

Fix FTD Mercury Retail ToGo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FTD Mercury Retail ToGo app issues:

Force Stop the FTD Mercury Retail ToGo App
1. On android, goto "Settings" » click FTD Mercury Retail ToGo app. » click "Force Stop".

Update FTD Mercury Retail ToGo to the latest version on PlayStore

Clear FTD Mercury Retail ToGo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FTD Mercury Retail ToGo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FTD Mercury Retail ToGo.

Fix FTD Mercury Retail ToGo unable to contact server/ FTD Mercury Retail ToGo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FTD Mercury Retail ToGo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FTD Mercury Retail ToGo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FTD Mercury Retail ToGo on android.

Solve FTD Mercury Retail ToGo black/white screens issue on Android:

Follow the FTD Mercury Retail ToGo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Florists' Transworld Delivery, Inc., developers of FTD Mercury Retail ToGo.

Verified email ✔✔

E-Mail: FTD-DL-FTDM-Licenses@ftdi.com

Website: 🌍 Visit FTD Mercury Retail ToGo Website

Privacy Policy: http://www.ftdcompanies.com/privacy

Developer: FTD, LLC

60.87% Contact Match

Developer: FTD, LLC

E-Mail: MercuryMobileApp@FTDI.com

Website: 🌍 Visit FTD Mercury Website

About this app

FTD Mercury Retail ToGo allows you to quickly process cash and carry sales anywhere using your iPhone device and swiper that are fully integrated with Mercury Point of Sales. - Accept cash and credit card transactions that integrate with your Mercury Point of Sale System.