Magic Jump app not working? crashes or has problems?

Magic Jump Status

Last Updated on 2023-07-29 by Badsnowball Limited

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Common Magic Jump Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Magic Jump app on iOS and Android devices. Solve all Magic Jump app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Magic Jump iPhone Issues and Solutions

Magic Jump iOS app crashes, not working, errors
Magic Jump iOS app network issues
Magic Jump on iOS has black/white screen

Magic Jump Android App Issues and Solutions

Magic Jump has errors/crashing/not working
Magic Jump server network connectivity issues
Magic Jump has black screen

Magic Jump iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Magic Jump app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Magic Jump app crashes or not working on Iphone (iOS):

Close and restart the Magic Jump app on iPhone
Update Magic Jump app to the Latest Version for iOS
Uninstall and reinstall Magic Jump iPhone app
Update your iPhone to the latest iOS version

Fix Magic Jump on iPhone unable to connect to server/internet connection issues::

To resolve Magic Jump network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Magic Jump black/white screen (blank screen) on iPhone:

Follow the Magic Jump iOS app troubleshooting guide Here →

Magic Jump Android App Issues and Solutions

Fix Magic Jump not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Magic Jump app issues:

Force Stop the Magic Jump App
1. On android, goto "Settings" » click Magic Jump app. » click "Force Stop".

Update Magic Jump to the latest version on PlayStore

Clear Magic Jump App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Magic Jump app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Magic Jump.

Fix Magic Jump unable to contact server/ Magic Jump internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Magic Jump » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Magic Jump » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Magic Jump on android.

Solve Magic Jump black/white screens issue on Android:

Follow the Magic Jump android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Badsnowball Limited, developers of Magic Jump.

Verified email

Contact e-Mail: [email protected]

About this app

If any producer or label has an issue with any of the music used in the game, please send email to us and it will be deleted immediately if necessary (this includes the images used). Are you having problems? Move your finger to control the ball moving from side to side. - Various song styles including both global hit songs and your favorite - independent music. Drag to hop and enjoy yourself in the music world! If you love music, you love it. Who else hasn’t played it yet is out of the date. Send an email to contact@badsnowball.