Lyra Health Reviews

This service was offered free through my workplace. I cannot say enough good things about my therapist and the ways she has helped me along my mental health journey. Scheduling was convenient, LyraHealth itself is very user friendly, and has great resources and tools. A wonderful experience all around and highly recommend to everyone.

LyraHealth and company as a whole has been a huge benefit in my life. When I first started I was a mess like truly couldn’t let go of certain things and still had past hurt feelings that was never acknowledged. My therapist was the best she listen and helped work something to the point now I can use them in every day life. Thank you Thank you

My amazing therapist l, along with the tools, activities, and lessons on LyraHealth . Literally saved my life. Thank you Lyra! And thank you Michelle! There are so many great features. If you can’t sleep. There are sounds, and meditation practices.. I strongly recommend using LyraHealth to its fullest potential.. as well as the program if you are Lucy enough to have access to it.

I’m still very new to utilizing Lyra through my work. However, I am so happy I was able to select someone who is easy to talk to and gives good feedback, not just “I see’s” or no feedback at all. Plus, I babble… So, I know it’s hard to get to the point with me, but I’m loving my experience so far.

LyraHealth has made it easier to stay motivated and stay on top of the assignments my therapist gives me. I don’t always have access to my computer so it’s nice to be able to use LyraHealth when I have downtime to focus on my assignments and my computer isn’t with me.

I really like the videos my coach shares, like emotions, mindfulness and understanding stress. They often feel relevant to the conversation we just had and helps extend what we spend time on in the sessions. Also convenient to be able to text with her, and see my next appointment

I was introduced to LyraHealth by my manager of work. I chose a therapist who had a friendly face. I have learned so much from her. There are so many videos from therapists and many activities to help you grow your self. I really recommend LyraHealth.

LyraHealth & its services have been more beneficial to me than I can explain. Years of trauma with no access to medical/mental health services have left me an anxiety ridden mess. I’m finally now working on learning tools to combat this issue & am so thankful to the company!

Really cool diagrams, videos and interface overall, awesome therapy program that has done so much for me. It really demonstrates everything in such a step-by-step manner, and your experiences with your mental health feel more relatable as a result. 10/10

I am finding the support with my coach extremely helpful and I look forward to the calls every week. I also really like the thought put into the instructional videos of dealing with anxiety. Great content and LyraHealth works well.

Very helpful and valuable videos that demonstrate the importance of different coping mechanisms and behavioral tools. I very much enjoy using Lyra between therapy sessions to track my progress and learn new skills. LyraHealth is designed very well and works flawlessly.

Great user experience and makes it so simple to message with my provider directly—excited to have the flexibility to communicate in a way that works well for me on-the-go & when I need it most.

LyraHealth is signing me out after 30 minutes, whether in the middle of a writing assignment or in the middle of a video session. This started today after most recent app update and has happened 3 times now. This did not happen even 1 time before this update.

3 sessions in and it is really helping. Therapist is a good match and I feel that she is really here to help me get through this rough patch. Tye videos and checklists that I do as homework are super valuable and give me reminders to use tye tools I’m learning in sessions

I really like my coach and the lessons and the content. The connectivity for our video sessions is poor. We have to switch to a phone call often. They are hard to do over data as well. It needs to be WiFi

Working through some difficult personal things for the past few years and in just 3 months I’ve made so much progress. My provider is so warm and caring, exactly what I needed

So far an amazing experience. Having the lessons in my phone makes it easier to get done for me, the lessons are welcoming and have very valuable examples. Grateful

LyraHealth is a really helpful compliment to therapy. It helps to stay engaged with the areas I’m working on between sessions and gives me a place to record my thoughts. The lessons and short videos really resonate.

Great mechanism for bringing therapy to the palm of your hand whenever you need it. Excellent way to provided feedback to your therapist and connect with them whenever you want!

I really like LyraHealth because the content is very easy to follow and find. The videos are not only engaging, but very valuable. My kid watches them with me sometimes, she likes them too.

My experience with Lyra as a mental healthcare provider has been miserable. First of all, the homepage doesn’t load half the time. The first time I tried booking a therapist was during the height of the Pandemic, so there were all sorts of scheduling issues that resulted in me never seeing a therapist. More recently I decided to seek help through Lyra on their website and received error notifications whenever I tried to schedule an appointment. I received no further confirmation of any appointments being scheduled but couldn’t book a therapist because of a ghost appointment. couldn’t access any of the messages my counselor sent me, never received any help after reaching out to support, and ran into the same functionality issues on LyraHealth as the website.

TLDR: any reviews that put Lyra in a positive light at all are botted or the minority of people’s experiences. Lyra wasn’t able to help me after repeated attempts because the service as a whole is simply broken. I would put money on Lyra inadvertently killing people from how unusable it is as a service. Maybe my experience is purely individual…but I think your boss wants you dead with Lyra as a provider.

Once you’re actually in therapy, Lyra’s services are great - but LyraHealth itself is buggy, inconvenient, and ineffective for booking therapy. 1.) It never remembers my login info, so I have to login every single time I open LyraHealth . 2.) It keeps telling me I need to confirm my information, even though I’ve done so 5x (then it says confirmed, then the message pops up again). 3.) I keep trying to search for providers and getting an error message every time. 4.) In the past, Lyra gave you the option to choose between short-term coaching and long-term therapy. Now, they essentially trick you into booking short-term coaching (no other option) UNLESS you select “in-person appointment.” What if you want normal therapy over video? Apparently Lyra doesn’t consider this a viable option anymore. Frustrating that this bugginess and bad app are blocking what’s typically been a great therapy experience. Please fix these things, Lyra! 🙏

I feel very fortunate to have been paired up with the therapist that I have. With her help, I have done a lot of great work in a very short amount of time to help me reframe the way that I think.

Lyra as an app provides an incredible one stop shop for all of your therapy needs. I love that in between sessions, I’m able to watch videos and do exercises that my therapist recommends, and I can also research other areas that I would like to improve on my own.

Extremely happy with Lyra!

It doesn’t help to try to find care when LyraHealth has errors that shut down the process and forces you back to the home page to start over. I started over 3 times and my frustration tolerance is already a problem since I am trying to find care for a reason. I want to snap because the whole thing inflames irritability and discourages anyone who is desperately trying and vulnerable. The translation from Japanese is poor and the choices presented made no sense in English. Why is getting help so hard? I need help, I’m already beat down from trying to get care via the regular routes of going thru insurance, getting waitlisted, told to call customer support for all these apps, and this Lyra thing will probably just tell me to contact their customer support too. C’mon. Frustrating.

I was very skeptical about this. Remote therapists? And mini videos and exercises? It sounded so cookie cutter. But I was in a spiral. I needed someone to talk to immediately. So I figured I’d get a couple emergency sessions here on Lyra through my employer while I find the right in-person therapist. Boy, was I wrong!! The Lyra therapist was perfect for my situation. Totally understanding while also encouraging me to grow. And the videos and activities are so well tailored to my situation that I made much faster progress than I ever expected.

In terms of app functionality up to this point, I found the following factors as standout features: Ease of use, chat system, session management and scheduling, app security, and activity overview.

I have not fully explored other areas of LyraHealth but my experience has been very pleasant so far. I did have minor issues with the chat system but nothing that can’t be improved.

Overall, I am very happy with LyraHealth and Lyra as a service generally, and my coach is awesome!

I got access to Lyra through my job benefits. It took me a long time and an embarrassing situation at work to actually sign up for therapy sessions here.
It is me first time in general going to therapy.
And it is probably one of the best things I have ever done for myself!
The support is great and I enjoy lessons and homework’s I get.
LyraHealth glitched couple times when I started using it. It has not been happening recently and it works smoothly.

LyraHealth is easy to use and I like how it delivers the content. The messaging feature is useful and helpful. The only things I don’t like are that it seems to be updated way too often. The last update was very difficult because LyraHealth glitches and I had a very hard time actually triggering the update. Additionally I like using my Face recognition to log in but every update requires me to sign in again which is annoying. So fewer updates would be nice.

The Lyra approach to therapy is by far the most effective I have encountered. I’m just a few sessions in and I have gleaned more from these sessions than in many years of seeking care put together.

LyraHealth is excellent, but I’ve noticed it crashes a lot if you pause and start the activity videos many times (I take a lot of notes). Highly recommend logging in from a computer for sessions with your provider.

I am so glad I was told about Lyra. My therapist and I are both working towards helping me grow and understand the behavior that I was exhibiting was not healthy and causing pain to the people I love.
This is a great way to get the help tgst I needed and I am so thankful to my therapist and Lyra for all their help. I have grown so much and I am feeling so much better. The way I gangle situations from now on are going to be easier for me because I have the tools to help me deal with situations.

I’ve been fortunate enough to work for a company where you’re not just a number. I’ve been going through a difficult time in recently. Divorce, moving, relatively new job. My therapist and I have identified coping mechanisms and ways of looking at situations that have me asking myself “what do I want to get out of a conversation or even situation and how it can help me or go against me. I’m thankful for Lyra and my company for caring. Thank you.

I came to therapy to cope with the loss of my husband. I thought I would completely fall apart because we were very co-dependent. I realized that I don’t give myself enough credit. I survived. I handled situations by applying skills that I didn’t even realize I was applying them. I felt that in a short time with my therapist and the modules provided allowed me to remember my self worth and grow. I feel confident and capable and not just saying it

Love my therapist and also LyraHealth , the only suggestion I have is when doing the lesson reviews you can only see 3 of the 4 options and all the correct answers seem to be the 4th option which can’t be seen when doing the assessment maybe work that kink out. Other than that it’s been hugely beneficial.

The Lyra app is extremely user friendly, making it easy to follow along for next steps. The lessons are easy to understand and the review questions help ensure you understand what is being taught. I highly recommend this to anybody who is looking for virtual therapy sessions as it is convenient and has a personal touch.

I feel like my therapist is my great aunt. She’s amazing! I feel like seriously she’s someone I could be related to and go to advice for. I love that we have our session once a week and then in between she’ll send me a video or an exercise to complete. It’s really helps me frame up my depression in a healthy and realistic way.

I have enjoyed Lyra. It’s a beautiful design, and its visual content is impressive. The learnings provided are straightforward and super helpful when implementing them in your life.

I also enjoy that I can stay connected with my counselor and set goals for myself.

I’m grateful my organization offers Lyra; It shows they want to invest in their employee's mental health.

I won’t get to specific, but it’s an amazing platform, with a wealth of videos, and information beyond just the deeper, even more impactful one on one sessions with options to do it virtually, in-person or even via chat without video.
Your guys are doing a good work in the world, and I’m blessed to be connected to you all!

I’ve been working with a mental health coach through Lyra and honestly I can’t say enough about how grateful I am to have this resource. I’ve been in therapy before, but this feels much different. I’m actually working on myself, making positive change, all while I have someone in my corner helping me be accountable.

I have always been more of a student of life and find the lessons that are assigned by my clinician very helpful. It is also a helpful practice to participate in activities that are very engaging. I also like the reviews at the end of the lesson so that I can take a moment to reflect on what it is that each lesson is trying to teach me.

I unfortunately I was only given 12 free sessions through my employer, which means that I will eventually have to start over with a new therapist, but I’m looking at it in a positive way. My therapist and I have discussed this and have chosen to set smaller goals for me to achieve during our time together.

I’ve been very resistant to the idea of therapy for most of my life. I find that this format is convenient and that convenience has helped me greatly in overcoming that resistance. Knowing a little about my needs (autism/Asperger’s) was helpful in getting paired with a good therapist. If you have this available through your workplace I highly recommend giving it a try.

That’s my first time when I try therapy. I imagined it would be similar to the sessions described in the movies. But! Lyra is a future, prior to each session I watch the short videos, the main characters describe exactly the same fillings I have! That’s fun and makes me feel that I am not alone with all those emotions I have. But the most valuable part is each video explains the solution, how to go out of those situations. And then we discuss during the session what are my thoughts and how that can be applicable to my life. Enjoy it!

So, I’m paired up with a life coach that listens and understands my situation. I also feel that after each seasons she gives me insightful tips and ways to cope with situations and also learn about myself more.

I didn’t realize I wouldn’t mind doing the exercises and reading materials that I’m suppose to. I am learning so much of myself but I also realize I need help with my relationships at work and at home.

Lyra is a must to cope with life. I wish I’ve done it sooner and more often.

Using LyraHealth on iPhone XR, iOS 16.5 and it has a lot of issues with navigation, specifically with text not fitting on screen, not being able to scroll up or down on text windows, interactive buttons (like “submit”) get pushed below my keyboard while filling out information making them unusable. Do not have issues like this with any other apps.

I’ve used other virtual therapy-based apps and platforms before (BetterHelp and Talkspace), and without question Lyra has been the most effective and best experience. Beyond the fact that my therapist is truly skilled at listening, understanding, and showing compassion — she’s also great at making sessions effective & moving me towards actual though/belief/behavior change (something I gather is a focus with Lycra’s coaching and therapy setup). Lessons are pertinent, enjoyable & require just the right amount of time investment. I can’t say enough good things. I will note occasionally LyraHealth glitches during a lesson, but a quick reboot takes care of it & I don’t lose my place — so no real issue.

I’m currently in the roughest part of my life. LyraHealth and my therapist Kelly Myers have helped me begin to change. I want so much to be happy and she is giving me everything I need to start this journey. I’m only 3 sessions in and I’ve learned alot about myself and have no doubt that she is going to teach me to manage life. I’m so very grateful for her and for the company that offers this service!

Overall I enjoy LyraHealth , but I’ve had some issues with the video while in with my therapist & recently had an issue with the updates to LyraHealth . I can’t log into my account, and when I think it’s logging in, it sends me the emergency notice but logs me right back out. I like the services I receive in LyraHealth , but LyraHealth itself usually tends to be glitchy and I’m not sure how to get this fixed!

I’ve been using Lyra for about 2 months and it’s been a game changer. I was able to select a wonderful coach, Lorie, who’s been a calm, helpful guide to helping adapt and overcome things that had held me back. LyraHealth itself is super easy to use, very user friendly and makes lessons, practice and sessions virtually an absolute breeze. 10/10 recommend!

If you want an organization to arbitrarily rip services out from under you then this is the place. They will arbitrarily pick and choose the data, records and history that will result in those most cost savings to them; your mental health be darned. I asked specifically for resources related to ASD and ADHD. They sent me referrals accordingly. The coach was helping. Then I come back from a long weekend as recommended by my coach only to find messages that all of my appointments are canceled because of ASD and ADHD.

Crooked, dishonest and unethical is the only way to describe Lyra. LyraHealth never worked for the exercises and whole portions wouldn't appear on screen. I wish my employer never switched to them

I’ve had “traditional” therapy for the past 2 years. It helped me but at times it felt like I was just doing circles.

I’ve done 3 sessions so far and what a difference. Having an app is such a game changer. From being able to pick your therapist and seeing all their profiles. LyraHealth has everything, you message there, you check do check ins, watch assignments, seek more videos and trainings. I’m so glad I have access to this platform from my workplace benefits. I feel I’m making more progress in these weeks versus my other therapy.

Whatever you do, do not upload your credit card. I was told that I would not be charged for a certain psychiatrist visit and that’s because my insurance covers in full all Psychiatry. My insurance covered in full paid them the full of the psychiatrist visit, but Lyra deducted the money out of my account without warning if I had any idea that they would steal from me, I would’ve never agreed to have the appointment. I called my insurance and they told me it was illegal for them to take from me because my insurance paid in full and now I have to get a lawyer. I have called them so many times and nobody from billing has ever responded to me over the phone I have gotten excuse after excuse, but what it really comes down to is that they just stole out of my pocket. I just recently came out of a domestic violence situation and left in a financial crisis and that is why I called and confirm to make sure that they wouldn’t charge me. They still took money from me, even though I was told that they wouldn’t. So now they have the money that my insurance gave them and my money I have had so many sleepless nights about this. I can’t even tell you how many tears I’ve cried and worried about the lack of funds now that Lyra has stolen from me. I am sick to my stomach and at least I have an an amazing therapist to make me feel better during the stress and agony that this company has put me through.

I love LyraHealth. I am fortunate that my employer covers the costs through my insurance but it is worth it regardless. I have an amazing counselor who truly listens and dives into providing me the best care possible. She sends me videos to help me get through the issues I did not realize I had in a format that is best (post meeting) along with our sessions. You have the option to put in what you are looking for and see the counselor you would potentially have and their allocates so you know what your getting before you start. You even have the option to switch if you feel the need. I will be using the family counselor feature next and a counselor for my teens. Mental health is important! And we need to learn how to speak on it and LyraHealth has helped me find someone help ME get through my anxiety, depression, and mental health crisis.

I have been to therapy numerous time, both in person and virtual. I have never had an experience like I have at Lyra. Not only is the platform so easy to use, but having the resources and homework all available through LyraHealth in the same space as my therapist has been great. It’s nice to be able to message my therapist as needed through LyraHealth . I feel very confident in the security of LyraHealth as it logs me out if I have not interacted after a period of time and the push notifications are discreet.

I have struggled many different trying times. Times that have made me reach out for help in many different pathways such a medicine, doctors, individual therapy. All of which helped to an extent but I feel this program has helped me in ways that I haven’t had in the past all the while continuing to let me be in the driver seat with an abundance of support and resources to help me succeed and become the person I strive to be. I thankful for this program and everyone who has helped me within it.

I have been using LyraHealth for roughly two years. While life has had many challenges during that time, I find that the Lyra app is the most effective thing I’ve used so far. Having all my self-care exercises accessible in one place is very helpful. I love everything about the resources Lyra provides through LyraHealth as well. The only room for improvement I see is a couple of video bug fixes. When I am watching a video lesson, if I pause and leave LyraHealth (even for a brief moment), the audio for the video stops working. There are times where the video will not resume at all. I find that when I get the video working correctly after this, the video progress is bugged. I may have to watch the entire video one to two more times for it to be marked as complete. This issue is an inconvenience, but not the worst thing. I hope they fix this soon!

I love that everything is in one place. I’ve talked to my friends and family about it already. The lesson videos and tasks are easy to find when you log in and same with finding any article you need or videos to help you in a certain situation. Having everything right there, where you log on to chat to a therapist, watch your lesson videos, write reviews, find articles, videos, and activities, and messaging with your therapist is all right there. The content is very good as well I find that things from LyraHealth have helped me in my daily life already!

The Lyra Health app is incredibly user-friendly and I highly recommend it! This platform excels in several key areas: it maximizes user communication with therapists, provides resources and activities tailored to the individual, features well-formulated multiple-choice surveys and questionnaires prior to each session with a therapist, and makes scheduling or rescheduling appointments easy. LyraHealth 's thoughtful design and personalized approach make managing mental health more accessible and effective. Great job, Lyra Health!

Lyra is a simple and effective method of counseling. Unlike traditional in person sessions, this online approach feels more efficient and better tailored towards my specific needs.
They set you up with a well matched professional for online video calls. In addition to this LyraHealth helps you do weekly wellness checks, lessons assigned to you by your coach, as well as helping you learn new things through videos and quizzes.
It has been less of a chore than anticipated. The online video lessons have been surprisingly applicable to my specific feelings brought up in my sessions. LyraHealth is actually useful!