BetterMe: Health Coaching Reviews

BetterMe: Health Coaching Reviews

Published by on 2024-10-31

🏷️ About: BetterMe is a fitness and nutrition app that offers personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips. The app provides customized wholesome approaches to weight loss and weight gain, workouts for any level, varied disciplines from cardio to yoga, easy-to-follow meal plans, and support by certified coaches in chat. BetterMe offers varied workouts, easy-to-follow meal plans, and useful tips for everyone.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.0%

😎👌🔥 Positive experience
14.8%

🙄💅🫥 Neutral
14.2%

~ from Justuseapp.com NLP analysis of 637,033 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

• More choices when it comes to exercises

• Modified exercises for beginners

• 15 minutes of training every morning

• Weight loss, tracking calories intake, water intake, as well as workout and daily steps

• 16 hours intermittent fasting

• Motivation to cook and prep meals



Read 50 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Great app but not happy about other stuff

2022-05-22

I signed up bought BetterMe , have had it for a long time pay my dues regularly except recently. I got he app because I wanted to be healthier, life had other plans. And BetterMe and I just couldn’t do what I needed to do to to get there. So I deleted it. And then saw I kept being billed for the service that I was no longer using. And there is no where within BetterMe to cancel the purchase. Because what’s to point in having to pay for something that you quite frankly have Zero time for let alone cannot do half or more than half of the exercises because of personal injuries I have sustained. I think BetterMe is great for someone who 1 can afford the time and actually do the exercises within it. You will loose weight, tone up, or raise your heart rate, and if you follow the diet plans inside it you will most definitely have a healthier disposition to be sure. My biggest issue here is I cannot use BetterMe and I have no way of removing it from my phone let alone from having to pay for it each month. Which is not working for me. So please tell me how I fix this issue I just want it gone. I know I can remove it from my cell and have done so before, but I think it’s just crazy to have to continue to pay for it when you cannot use it. Please help me. Thanks...

-Not to happy-

Thirsty app

2022-06-23

Everything cost extra. Wanna do some face yoga? Pay. Wanna avoid sugar? Pay. Even recipes say they are locked then ask you to pay, but you can not. The pictures don’t match the recipes. If you log food it has all sorts of store bought stuff to choose from but that’s not what I’m eating because I’m trying to lose weight. I like the scan the barcode of food option but why does it automatically log 3.53 ounces of everything. You can change weight but it lets you click on once’s as if you can change it to grams or liters or? and a menu pops up but there are no other options. BetterMe is ok if you are vigilant about not paying extra but its not worth the price and then they have the nerve to wanna charge extra for all sorts of options. It’s crazy. The only thing I think is worth paying extra for is the personal trainer. But I never would bc BetterMe seems desperate to over charge you and I would not trust them to be clear about your actually getting upfront. I’m already not pleased with what I did pay for.
Edit:
You responded to my review by asking me to email you guys but your contact us link allowed me to write a long email but the button to send never became active. I just want my money back.
Please refund my money.

Not User Friendly, good customer service though

2022-07-24

UPDATE: The developer reached out to me after I wrote my review and after free emails back and forth, they kindly refunded my money. I appreciate their customer service and no hassle.

Original review: BetterMe has some good features, but it's not user friendly. I like that there is a "to do" list each day, but you can't customize what options are in the list. I'm a nursing mom, so fasting is not an option for me, but I am unable to turn off that feature. Adding the food I've eaten in the calorie counter is pointless because it barely recognizes any food I try to enter. I end up bluffing my way through it just to get a rough estimate of my calorie intake. And, most of the measurements are in ounces. My fitness watch is linked, but my step count isn't updated with it. It seems I have to have my phone with me just to have all my steps counted properly. I like being able to record how much water I've had to drink, but I can't seem to change my goal. I like that there are several fitness options, however I haven't tried a single recipe. I don't have time to go shopping for specific food and make a meal for myself... I have 4 kids and they're not going to eat these meals! I'm really frustrated that I paid for BetterMe. It seems totally different than what was advertised (I signed up through a link in Pinterest). A free trial wasn't even an option.

Wish I had selected the lowest option...

2022-08-25

I thought this would be a great option to help with accountability and extra guidance through my health journey. I signed up for the 3 months of fitness and food, totaling $50... however, cataloging meals is pretty nuts, everything defaults to the same ounces when scanning upcs, so u have to change everything, there’s no way to add recipes or extra nutritional information... I’ve had a lot better calorie counter apps and just wanted the daily workouts, but realize after only a day or two that BetterMe isn’t really helpful at all and has very little customization compared to other apps. Also there was no option for a workout that couldn’t be done... for example, the workout today should have been a 10 min walk, but I don’t own a treadmill and it was pouring rain outside, there was no way to swap for something else. I wanted to cancel and get some money back, but unfortunately I’m stuck with the loss of my $50 until my months are up. Thankfully I know to go into my Apple account and cancel when the time comes so I don’t get charged over and over and using BetterMe has caused me to research and download several other similar apps in hopes of finding one that’s got less kinks and will be a better fit.

Only 28 days?

2022-09-26

I really loved BetterMe when I did the free trial, so I bought the lifetime subscription. But it now seems that once I’ve completed 28 days’ worth of exercises, there’s nothing left to do in BetterMe . Will you be adding workouts beyond the 28 days? I certainly hope so. If not, I recommend those who love BetterMe purchase only a one-month subscription rather than waste money on a lifetime one, since you only get a month’s worth of workouts anyway. Three stars instead of five as a result of this issue. Tempted to move it to two.

Update: the developer’s response was misleading and entirely inadequate. They responded to my complaint about only having 28 workouts by noting that there are 7 different programs. These are in fact only the “arms”, “legs”, “abs” etc. sections, each one containing only 4-5 moves and lasting roughly 5 minutes. You have to combine all 7 to get an actual, full workout, and there are only 28 total. Once you have completed the 28, there are no additional workouts. If you’re serious about getting in shape, don’t get BetterMe. You will only get in shape for 28 days. After that, you’re on your own. As a result of their response, I am lowering my rating to one star. Should they expand to additional sets of workouts, I’ll be happy to increase my rating. As it is, extremely disappointed in my purchase.

Has Great Potential....

2022-10-27

I started using BetterMe yesterday. Already have huge agitations. Let’s start with the Calorie tracker. I have used other meal log/ macro Apps that are way easier and less time consuming. For example if I meal prep I should be able to copy the meals from the day prior into my next day of tracked meals instead of individually typing items all over again, the food items are scaled to Oz even though they are inputted as grams which is time consuming to go and covert the serving unit every single time. Now let’s talk about the workout. Day 1 was labeled Brazilian Booty in which there was no glute exercise. This is a full body workout that had abs and shoulders. The movements being demonstrated are jerky and fast lacking in proper form/technique. I DO HOWEVER enjoy the way the workout is designed so you can move along with it, timer and everything. Water tracker, if I accidentally click too many times I see no way of deleting my mistake in order to accurately track water intake over time. AND LAST BUT NOT LEAST BetterMe opens you to another item to sign up for (which also costs) once you have already paid for the services, I chose one that says “ live coach access” where is the live coach ?
Well I’ll see how I do in the end I already paid but I will be sure not to continue the subscription once completed. BetterMe has such great potential just really needs to tighten things up for efficiency and accuracy.

Edited review after refund

2022-11-28

*Updated review: I was told there was a return policy that I didn’t qualify for. After I gave a negative review, I was offered a refund and then was asked to edit my review. Days later, I was asked again to edit my review. I suppose I am more pleased with my experience now that I was refunded. However, my original experience hasn’t changed. I believe the only reason I was refunded was to fix their reviews. I should have been refunded right away because I was dissatisfied with the products I purchased. I would rate their customer service at a 1 and BetterMe itself at a 3 so I will
meet in the middle and raise my rating to 2. I won’t lie and give a rating I don’t feel is true. Rating are a way for customers to get the truth before spending their hard earned money. This isn’t just a $1.99 purchase, people should know what to expect.

Original Review: I purchased BetterMe but it was not at all what I expected. The ad was misleading and it didn’t function at all as expected. I requested a refund and they just kept replying without answering me about the refund. They finally sent me a link to their refund policy which basically told me I needed to follow the suggested diet to a T for a period of time, yet request a refund within a certain time, leaving very little time to do so. By the time they FINALLY sent me the return policy, it was too late. Waste of money!! Won’t refund if you are unsatisfied.

Like the App, Hate the Update & SCAM!

2022-12-29

I got BetterMe years ago & have been in a love/hate relationship with it since. When it first came out the exercises were not as detailed as they are now and I was impressed with the updates they made until the most recent update. I started using BetterMe faithfully (with a faithful monthly subscription) since March but since the last update, last week I believe, every time I open BetterMe their challenges pop up and I have to click on joining one just to be able to get to the home screen. I refuse to pay an extra $10-30 for a challenge when BetterMe barely allows me to enter my meals daily because elf the limited food selection. I shouldn’t have to go through the challenges just to get to the home page to perform my workout, log my weight for the week, or log my water for the hour.

Update: I agree with other reviewers, BetterMe is a scam! It’s not worth the $9.99/month. The calorie counter section does not include many options the barcode scanner does not pick up barcodes leaving you to enter them on your own. It does not let you go back and fix previous day entries (i.e., water intake from the previous day), if you do a different workout aside from the one assigned to you in BetterMe or in a different app it does not count towards your progress for the day. It is pt worth it.

Great idea, poor execution

2023-01-30

Though the idea of BetterMe is exactly what I want, the follow through on it has been awful. For starters, the food logging system is just pitiful, you all dont have the brand options that other apps do, and it makes it very hard to accuratley track my meals. Tracking my meals has been made significantly harder too because you all use a slider for the calories. The slider does not work as it should, because it moves as soon as you lift your finger. And even when you do get it to stay where you’ve put it, the slider locks in on what appear to be very arbitrary numbers, meaning that you can’t EVER get an accurate reflection of your calorie intake. I would also argue that this slider feature would make BetterMe impossible to use for people with any sort of disability that limits their dexterity, and for individuals with poor eyesight or diseases that cause their extremities to shake.

I have sent the above information directly to the contact listed in-app, and I would like to say that if the developers changed these two things (the slider, and the sub-par food database), as well as the lack of reasonably priced/attainable ingredients in their in-app recipes I would be willing to give BetterMe another try and probably rate it 5 stars, but until then I’ve got a year long subscription to an app that I can’t use properly.

Great content, too many problems with the app

2023-03-03

The set meal plan and exercise regimen is an awesome idea, and I think the workouts were pretty good and the recipes were fairly simple too. But there are way too many bugs for the price of BetterMe. For almost a week, I wasn’t able to access the exercise videos, which is the main feature I was using. Then today I logged on and it said that my subscription had expired while I was still paying. So I cancelled my subscription and go figure even though I had paid through the 1st of April I can’t use BetterMe any longer. I think the developers are more interested in making money off of people than providing a quality app, which is a shame because they could get so much business during this quarantine situation. Another thing is you cannot change the meal plan you are using or at least it takes a while to actually change. So that’s kind of annoying. If you use the keto plan, I checked and the recipes contained more than the 20 carbs that you’re supposed to be eating a day, so it wasn’t truly keto... But fortunately, if you have a Fitbit, Premium subscriptions are now free for 90 days, so I would just use that.
One thing that was nice was that on the Facebook page they have been posting workout videos almost daily recently, so I’ll give them that.

Does Frustration Burn Calories?

2023-04-01

BetterMe has a lot of great articles, workouts, and recipes based on your preferences and needs. I enjoy the little quizzes you have daily, and the water intake tracker, but that’s really where the niceties end with BetterMe.
Logging food is near impossible and not user friendly at all. The only measurements they have for most items is in ounces, and even then half the time it doesn’t pick up the fractions of an ounce you try to log in. Its food library is VERY limited, so good luck finding a barcode it will take. You’ll be entering in a lot of foods manually.
While the fasting countdown is a great visual to use, you can’t reset it. If you forget to hit start or stop, it keeps on keeping on. There really needs to be a way to adjust the times on it to be accurate. Plus, if you’re done eating, but not yet to the end of your eating window, you can’t start your fasting window early! Sorry, but I don’t eat the ENTIRE 8 hours of my eating window. It’s like the developers don’t understand intermittent fasting?
To top it all off, it doesn’t sync up with fitbits. It’s not even an option. So unless you have an Apple Watch and/or want to carry your phone with you 24/7, your steps aren’t counted, and you can’t manually enter steps or workouts.
Those 3 things are MAJOR fails for me as a user, and it’s very frustrating to know I paid to get a limited sliver of use from it. I really can’t recommend BetterMe to anyone.

Needs to be more personalized

2023-05-03

Maybe I’m just not the right target group for BetterMe but I do feel it is lacking

The workouts are nice. They start at your level and increase as time goes to make sure that you hit your goals. It also gives a great clip of how to properly do the workouts. You can choose the type of workout you like to do (run, home workouts, gym etc.) but it only lets you select 2 options. I do think BetterMe should make an option to have the workouts run through instead of having to hit next or skip to continue. The meal planning is a nice feature but this is where I have an issue. Not a day in my life have I attempted to make an open chicken, squash and ricotta ravioli topped with brown butter sauce. I feel that the meals should be more simple than a recipe that just sounds nice. Especially right now during this quarantine when shopping isn’t the easiest. Meals and water intake are on a preset sliding scale so not much room to customize the actual numbers.

Also, I feel that a trial would be beneficial. I don’t like apps that make you pay for the membership before you even see what it offers. However, I did bite the bullet and purchase the 3 months.

Not worth the $

2023-06-03

I really wanted to give this a try. Had the free version for a while so said why not. The workouts are tailored to your goals which is rlly a nice touch and different than any other app I have used. They get points for that.
But! And it’s a big BUT. After purchasing there’s not really anything added from the free version aside from simple log/tracking, most of which it just grabs from the iPhones health app anyway. You get these ads for extra “challenges” that are like 30-60$, not included. The tracker doesn’t let you log your own work outs which you will need to do some Bc theirs feels like it misses a few things. It tends to force quit when doing the outdoor walk/running work outs. The meal logging also makes you do some guess work as to the weight of any item you eat so it’s not so accurate.. That being said, You will end up using several other apps to fill in where this one fails. They do have a great IG account with plenty of challenges and food/diet recommendations. They have a support person on your account you can reach out to as well which is nice. But again, There’s no reason to spend your money here, the price is kind of outrageous for an app considering how much better the competition is in this space.

worthless “plan”

2023-07-05

UPDATE: So I emailed them and I did get my money back. The developer asked me to update my review. I will say that they were quick to respond to my email, which I found in these reviews, but didn’t find in BetterMe . Regardless, I’m glad they honored the refund and I hope that other people find BetterMe useful. The customer service was quick and I’m pleased with that. . . . . . Well I paid for 3 months for a program that claimed to be geared toward metabolic typing— it’s not, claimed to have great meal plans that are really just lists of recipes with no actual guidance as to why they’ve chosen these meals, no shopping lists, nothing. And their money back guarantee is a JOKE. You cannot go through BetterMe Store and have to send them multiple ridiculous screenshots. SAVE YOUR MONEY and use any other free app out there. I wouldn’t call this a scam, but it’s completely useless and misrepresented. Also, there’s some sort of comment from the developer saying they can’t find peoples emails? That’s not something that is even asked for upon cancellation. If these developers aren’t trying to just keep peoples money dishonestly, they’re doing a great job of acting like it.

Love but could be better

2023-08-05

So when I started using BetterMe (more routinely) in March I was 160 lbs now I am 146 so it works. I love the exercises and the meal plans it’s honestly an amazing app but it could be better. I don’t like that the exercises just jump from one to another. It would be really cool if somewhere in the corner you put “up next: ______ exercise” with a photo or video of the next exercise so I’d be a little more prepared. Also sometimes I can’t see my phone when I’m exercising so some type of ding when you switch workouts or a “3,2,1” kind of count down or something to let me know we’re switching exercises would be helpful. Another thing is I started the sugar free challenge and I’ve been clean since I started but I forget to mark down that I had a successful day and it automatically puts me as failed and it can’t be changed. That’s a bummer and it really brings me down because I know I’ve been trying. Other than that I really love BetterMe it’s honestly helped me so much to change my lifestyle. Another suggestion is I would love if BetterMe could remind you to drink water as well as workout! I really think BetterMe can go places.

Love this approach and program - app has room for improvement

2023-09-06

Love the approach of exercise, steps, hydration and food tracking. All these together are giving me a chance at a better me. Loving the program so far.

Reasons for not giving a 5 are, iPhone and IPad apps don’t work together. App should be device neutral- Use the devise you have and have any activity or workouts sync up.

Also app is a little buggy with playback of some workouts with no prompts or visuals. Just ticks down the time remaining in the exercise.

Also, profile asks for focus areas yet always provides the same types of workout recommendation even with all areas selected…Arms. I would expect that if more than one focus area was selected, that the recommendations would not always be arms. I don’t have the time to preview the possible workouts everyday to pick the one I want. Want BetterMe to do that for me based on the focus areas selected.

Lastly, scheduling reminders for workouts if setup, should also drive when workouts at suggested. I use BetterMe to supplement Taekwondo training twice a week. I’d like to not get workouts on those days but the schedule doesn’t really do anything other than pop up a message. It should have those days as off in the suggested workouts.

Overall, I plan to stick with this program. It has helped start to form some good habits even after 2-3 weeks.

Enjoy the meals, but…

2023-10-08

These meals are delicious and though I just started the program 5 days ago, I’ve already lost several pounds. Problem is, and I’ve emailed customer service about this, there are errors in either the ingredients or the recipe. They don’t always match up. Example: the ingredients will mention one vegetable and the recipe never mentions that veggie or what to do with it. Or the recipe will say heat oven to 180 degrees, (180?) and Carbs 25 minutes. Carbs? Do they mean cook? I’m assuming , yes. Photos don’t always match recipe: strawberries in photo, but pears in the recipe. I just feel that the editing is poor. And if the meals are not edited, what else might be incorrect. That being said, I like most of the program. Not love, but like. The workouts and articles are good. The logging of the recipes could be better when it comes to scanning a barcode for nutritional value. The MyFitness app scans and all the info pops up immediately. Here at this app, after scanning, so far I’ve had to fill in every detail, fat, carbs, protein, etc. myself. Hope this helps some people and I hope BM can look into the issues.

We Want Change

2023-11-08

I love BetterMe , but it needs a few more features. I would love to have more choices when it comes to the exercises. They have to think about your physical health, age, and weight. Some exercises are just made for people who are fit, young or both. At the beginning the exercises are modified to a beginner, but then they get more challenging. The problem is that after months of exercising when you’re overweight and older, your knees start feeling the pain, so I do recommend they stay on a modified exercise when it comes to putting all the weight on your knees or giving you the option within BetterMe .

Also, it’s important to provide two feel good options because it helps you achieve that goal for that day, and also you have an option for those days when your life was crazy busy, active, and full of chaos.

Lastly, I have had many problems of it crashing down in the middle of my workout many, many times! This also discourages all the effort we put into a healthier lifestyle. I have even tried it several times, but it constantly crashes down. Also, I can’t even delete and reinstall BetterMe because it might delete all my data. No easy fix for this until now.

Very Motivating!

2023-12-10

This is an excellent app for weight loss, tracking calories intake, water intake, as well as workout and daily steps. I am doing the 16hours intermittent fasting and amazed by the results in terms of weight loss! I honestly never imagined an app would keep me as motivated as I am today as I usually lose motivation when it comes to healthy cooking and prepping meals. This worked out well because It lets you select the time you want to spend prepping meals and the ingredients you prefer using, so the suggestions for the Keto plan I chose are working great with my schedule, similarly to the exercise portion of it. The only thing I wish was easier to do is the food tracking, I wish it had a feature to group food in a recipe so I can use it another day if I made this recipe again, also if it had a history of the most recent items I used or the ones I keep reusing.
The last thing (and it’s not as important) but could be improved, is the ability to add fractions the your weight when you log in.

An App for those lacking time

2024-01-10

It was really troublesome for me to work out regularly for a very long time. I work extra 20 hours or even more every week, it was really difficult to fit a full-blown training session into my daily schedule. It became the least important priority, and I regularly skipped training instead of regularly exercising. BetterMe was a game-changer for me. There is no way I don’t have 15 minutes to train every morning. Plus, the workouts continuously change so I don’t get bored. I usually like to go at my own pace, and it seems to me that the system in BetterMe motivates you to push harder, but it is not a problem at all. I measure my changes each week, and I can say that I got much leaner than I was a month ago! It is actually much easier to extend your sessions once you get used to the short ones. I think my friends don’t want to hear me talking about BetterMe any more as I do so much, but it really is that good. Try BetterMe, you will be surprised how easily it fits into your routine! I guarantee you won’t regret the dollar spent!

DO NOT BUY THIS APP!

2024-11-21

I am very disappointed in BetterMe. I bought the one year package for over $100 and it isn’t even working! At first it was nice, I picked my meals for the week and decided to go shopping using the grocery list they supply for you. While in the store, every time I would try to select an item to check off that I’ve gotten it, BetterMe would crash. I then had to go through the store memorizing what I did and did not pick up yet to ensure I got everything. This led to me spending two hours in the supermarket for something that could have been finished in one hour. After having this difficulty I still used it to prep for my first full meal day using the recipes. Everything went smoothly until the next day I began to get ready to prep again, and this time BetterMe wouldn’t even load in. It has now been two days. BetterMe won’t work at all, it won’t load the home screen or my meal plans. I purchased so much food and now I don’t have the recipes to cook it. I am extremely disappointed and still haven’t had the chance to use the exercise portion of BetterMe. I would very much like a refund and to delete BetterMe from my phone. What a waste of money!!!

Intentionally Misleading DON’T DO THE TRIAL

2024-11-21

BetterMe intentionally advertises their “Free Trial”. Don’t do it!! You are then automatically charged $9.99 a week. I was charged $9.99 FOR WEEKS WITH NO NOTIFICATION. There is NO CLEAR COMMUNICATION about how to cancel your account which is through your phone. They tell you 1 TIME that you will be charged after the trial. That’s it. And it’s right when you do the trial. They also don’t tell you how to delete the ACCOUNT NOT BetterMe . you have to do that on your settings. (They know they will get a ton of people who fall into the $9.99 scam look at all the reviews). AND they don’t have to deal with any of it because they don’t deal with any of the refunds or deal with any actual reported problems. First you are sent to “Support” which isn’t even a link lol they literally just tell you to contact “Support”. But really you are sent to apple where it is very difficult to get a refund. I never even used BetterMe . It could be great but I wouldn’t know because I’m distracted by this major inconvenience. $130 is a lot of money and I can’t figure out how to get it back.

Won’t show my workouts

2024-11-21

So I’m having some issues with my app. I’m not sure if other people are experiencing the same thing but for me it won’t give me the workouts for the next days? My first day was fine, when I clicked “start workout” it would pop up asking me to buy a trial, which I would click the X button to close it, and the workout would start and mark it as completed. Then it asked me to schedule my workout for tomorrow which I did. The next day I was ready to work out and when I clicked “start workout” the pop up came up again. I clicked the X but this time the workout didn’t start. It just went back. I did it numerous times again and still nothing in all the workout sections. It was fine though because I just viewed the workout and did it like that. However doing this doesn’t count as “completing” the workout. Now it’s day 3 and I can’t move to a new workout since BetterMe thinks I didn’t complete day 2. This is very frustrating to me and I can’t seem to find out why this is happening. I’m hoping me writing this review will get my question answered but I don’t know if it will.

Inaccurate, work out to hard and bad recipes

2024-11-21

I’m currently trying out the 7 day free trail. The calories that I apparently burn are inaccurate. I didn’t burn 40 calories from doing a 30 sec plank and 15 lunges. The recipes are to random, require way to many ingredients that no one has at home and don’t show any nutritional value. So in the end you have no clue how many calories your putting into your body. Also actually following those recipes would be extremely time consuming like 3+ hours out of your day and extremely expensive. The workouts are either too easy or too hard. I can’t do any of the toned arms and breast workouts because I barely have any muscle in my arm. I am supposed to do a one handed push up on the second day...how?? They give you the option to end the work out because it is too hard but instead of giving you a easier option they make you set a timer for tomorrow to try again...I guess they are expecting us to magically get stronger and gain over night??

I don’t understand

2024-11-21

I am very surprised with BetterMe. It’s unlike other apps I have used and it helps. I have done all exercises with BetterMe for all day one in each category and it seems like a simple helpful workout. Also, I love the fact that BetterMe has daily food plans and it keeps track of your problem. This really does seem like a very effective and helpful app.
Now, why I rated BetterMe 2 stars. Well, I was able to complete day one. But after shutting down my phone, uninstalling BetterMe , and simply waiting and trying again, I am not able to open day two. This is because when the ad to get a yearly plan/free trial pops up, I will X out but day 2 won’t open up. I do the same cycle over and over. I don’t know if you have to buy this in order to do day 2, or it’s just me. Also, I have a family who uses BetterMe and they have not purchased anything from BetterMe. They also are actually able to get into day 2, 3, and so on. So I’m done with BetterMe for now, I see no point in keeping it.

Ehhh

2024-11-21

I purchased the yr subscription and realized it may have been a bad decision. The workouts are ok but the menu options are a little off. Today I had 1 recipe w/ no bake temp, 1 recipe that needed olives but said nothing about the olives in the instructions, 1 recipe used Celsius (which was easy to google the right temp in F) and so on. Also, I’m unable to make certain preferences. They have the major food issues but nothing for ppl who don’t eat specific foods. (Ex: Buckwheat, chia, squash, zucchini) Sadly I don’t like those things and more but I’m unable to remove them from my meal lists. Also, today BetterMe said my meals were to help burn belly fat. However, if I decide to change a meal, which I’m going to do, I’m unsure if I’m changing it to the same type of “belly fat burning” meal or just some random meal. I want to make sure I lose the weight properly but if your menus are flawed then I will need to look elsewhere for a meal plan.

Also, when I first signed up I placed the incorrect start weight and now I can’t change it.

Last but not least, I know for a fact I don’t walk 2,420 steps a day but somehow BetterMe continues to log steps. I feel like it logs when I drive but I’m not entirely sure.

If I were looking to purchase BetterMe, I would try a monthly plan to make sure it’s right instead of the yearly. You might find this is for you, you might find it’s not. Either way, good luck on your weight loss journey 🤗

Needs more instructions

2024-11-21

I’m enjoying BetterMe so far but there have been a few exercises that didn’t make sense just based on the graphic. An option to select more information before starting the day’s exercises would be nice. Also, being able to actually track the meals eaten rather than just a menu to look at. I love that it has the recipe provided for the meals, being able to build a favorites list of recipes would be awesome!

After reading other reviews, I checked out the billing and it does seem pricey for what is offered ($10/mo). Mine had the 6-month automatic $42 subscription selected already, so that would have been a crappy surprise. That does lower the price by $3/mo though, so I can see the benefit and will likely leave it that way. An earlier warning about the price would be good though, I’ve seen other apps put the subscription prices in BetterMe description, so people don’t feel deceived when their account is automatically charged.

BetterMe itself is beautiful and I like the target areas. Some of the meal choices are a little different haha, you guys must really enjoy livers! 😁

Fix the Diet Portion

2024-11-21

The workouts are awesome and I like that BetterMe shows you how to do the workout as you are doing it. I also like how it tells you how many calories you burned at the end of each workout. The workouts are targeted towards specific problem areas so you can tailor your workouts to your needs.

However, the diet part of BetterMe needs a lot of help. There is no way to put food preferences in to avoid seeing those recipes (ex I don’t like quinoa or beef liver). Also, not all the recipes match. The directions will be for something other than the recipe or ingredient list. The ingredient list doesn’t always tell you how much of something you are including in that recipe (ex 1 piece cottage cheese - what does that mean?). Calorie counts per meal are not included. I would expect this from a free app but not one for $10 a month. I’m on my free trial right now and I’m not sure I want to pay for this unless it was fixed.

I see other people leaving similar reviews back in December and it’s now June. Please developers: fix BetterMe ! It’s a great start so tweak the diet part to match the thoughtfulness of the exercise part! :)

Needs more options for the price.

2024-11-21

Let me start off by saying I do really enjoy BetterMe, I like that it has reminders for work outs, an animated person to show you how to do them and it tells you the reps and counts down for you. I’ve noticed that the recipes circulate within a week, I have seen the same recipes almost 4 times now for each meal.
I’m also curious that after you finish the 28 day challenge with select workouts, do they then recycle and you get a new work out to complete? If so that’s fantastic, if not then BetterMe really needs work. If people are paying $10 a month for it and it doesn’t give you new work outs, what’s the point?

I would hate to see BetterMe go under because I really enjoy it, but it definitely needs to be more user friendly and equipped with more options. So please app people! Give more workouts after the 28 day period ( if you don’t already) and please give different recipes!

Has it’s perks

2024-11-21

I’ve been using this app for 25 weeks now. My plan was to rid of all soft belly fat. I started as 125 pounds and set my goal to 112. I’m 16 just wanting to tone my stomach. It’s estimated time to reach my goal was only 28 days but I knew that would be too soon. I’m a little short of 175 days in and I’m at 115. My only adjustments to BetterMe are in reference to messaging and meal plans. In my meals, I am allergic to all nuts and processed fish. Most of my meals have both of these, i went to the messaging app and wanted to ask how can I filter my meals to where fish and nuts don’t come into it? Instead there were prompted questions that only told me to substitute allergens. I’m not sure of alot of substitutes for fish and nuts which left me with more questions. I would only change to be able to enter allergies pre meal planning and direct messaging typing your own specific message instead of chosing between pre prompted questions.

Better before the update

2024-11-21

Revised:
After my original review another update popped up and now I can listen to music again while I workout. Definite bonus. Still trying to get used to these completely different workouts and interested to see if I feel the same workout as I did before. As much as I hate to warm up and cool down (and it’s an option not to do so) it’s probably a good thing that the update includes this.

I really liked BetterMe prior to the latest update. I had over a week completed and now have lost all my progress. Also I enjoyed listening to my music while working out and now it won’t let me with the videos. Also finding the workouts for the body parts I was working out seems confusing. Before I actually get the workout when I was done in the areas I needed. Today not so much :/ Hoping I figure out the tricks to the new update.

Pretty good

2024-11-21

I really like it so far, i had it on my last phone and it was pretty great then. I work a weird schedule now so hopefully I can keep up with it. The only thing I think would make BetterMe better would be alternative exercise options for people with particular disabilities or physical ailments. For example I had severe scoliosis and now have metal rods and pins and screws all through my back, this makes it extremely painful, sometimes impossible to do sit ups or crunches, even if I get through them okay while working out I’ll be in so much pain the next day I won’t be able to get out of bed. It’d be nice if there was an option to select certain things you just physically can’t do and have an alternative given for the work out. I want to better myself but it’s really hard to tone your stomach and stuff when everything suggests to do things you can’t do.

Im excited!

2024-11-21

Im have been struggling with weight for three years now, because of it I lost touch with all my people. This led to me having a deep depression, and became aloof and distant. Im only a teenager, and this lifestyle effected me greatly. I lose sleep, starve myself, and force myself to throw up. Finally I decided the best way to help myself is to work it out. I wanted to start a healthy new lifestyle. I looked for new diet plans and work outs. Really nothing suited me well though. BetterMe helps me with everything. I just recently downloaded it and I’m already seeing a great change. It with the diet, exercise, and even when to drink water. Im only a few days in, and feel much more confident. I thank you very much for BetterMe, and hope you continue to help people in their journey to help them selves. Thank You!

Andrew Magri
2023-08-18

I signed up for Better Me and loved it! But then after 2 weeks the app stopped working all i get now is "Oops. Something went wrong. Check you internet connection or try again later" I have tried different internet connections, i have tried mobile data, I thought maybe give it a few days because perhaps the app is down for some reason, well its been about a week and i have tried contacting customer support and i havnt heard anything. Which is really a shame because i was really enjoying the app but now im also hearing that you have to talk to them directly to actually cancel which sucks because they dont respond! Before all this i was having a great time! Some light reading, water and food tracker, exercises. I was actually doing them for once and i felt good! Now im just disappointed...

Andrew Magri
2023-08-18

I signed up for Better Me and loved it! But then after 2 weeks the app stopped working all i get now is "Oops. Something went wrong. Check you internet connection or try again later" I have tried different internet connections, i have tried mobile data, I thought maybe give it a few days because perhaps the app is down for some reason, well its been about a week and i have tried contacting customer support and i havnt heard anything. Which is really a shame because i was really enjoying the app but now im also hearing that you have to talk to them directly to actually cancel which sucks because they dont respond! Before all this i was having a great time! Some light reading, water and food tracker, exercises. I was actually doing them for once and i felt good! Now im just disappointed...

Muriel Williams
2022-09-28

PLEASE CANCEL IMMEDIATLY and confirm by email

Esmeralda Teixeira
2022-04-24

They have charged me twice and they not send me no plan no body answer back for my complains . Any time i open something they trying to charging me more and more

Марина Власова
2021-10-30

Когда попросили связаться здесь))), теперь понятно что это полный развод! Коментарии просто огонь. Интересно, Вами органы не интересовались?)

Beverly Bass
2021-04-23

This BetterMe was susposed to be cancelled! They put it on my credit card anyway. Please cancel which you were told to begin with and give my money back!

Moses Mutale
2021-04-17

Betterme is a total scam, doesn't own up to its promise and unsubscribing is a total nightmare even after they confirm successful cancellation.

AVRIAL Sebree Seamster
2021-04-14

I do not want a subscription to BetterMe anymore. Do not use my credit card information from this moment forward to pay fees for this program. I’m not satisfied. I no longer want to be involved with this company

Nydia
2021-04-10

I do not want this subscription. Please unsuscribe!!!!!

Alys Wall
2021-03-28

This app is a complete rip off and the company is unethical, steals your money and probably sells your payment details on the dark web. I was completely unimpressed with the app: difficult to use, a time waster trying to customise times for fasting and after 10 days of fruitless attempts to use the app I asked for a refund and told them to cancel any further payments. They have sent 8 emails refusing to cancel. BETTERME IS A RIP OFF COMPANY. The BetterMe app is crap. Buyer Beware, you will lose money and have nothing in return.

Erica Vilander
2021-03-18

I'm so angry!! This is a total scam!! Does anyone know how to cancel this forever?? Please help!!

Michael McMillin
2021-03-15

I have been trying to cancel. I get emails that say , “ your subscription is about to expire. So I think good. I will let it expire. You then bill me anyway. I called credit card company and had them decline payment. Will you please stop?

Billard Dominique
2021-03-08

Je souhaite me désabonner de votre application et arrêter mon paiement. Merci de prendre en compte ma demande Mme Billard Dominique

Christine
2021-02-20

Total scam. Cancelled my subscription the next day of the free trial. Received a mail confirming cancellation and still being charged 9.99$ weekly. No replys to my enquiries. 🤬🤬🤬🤬

Melissa Nortje
2021-02-12

They are thieves and to promote them in any ways Jed you accomplices- I do not believe that their existing reviews are real. They have stolen thousands from me, I eventually cancelled my card today and am now left to change any other legitimate subscriptions that use this card. They replied to mails now and again promising they stopped subscription but just kept charging me. I’ve also written to Apple development forum today. You need to stop this company- they are absolute thieves!

Nicole Schwentner
2021-02-03

I purchased this app at the beginning of January from an ad on Instagram & it said "purchase now for 1 month or your money back guaranteed $29.99." I purchased & downloaded the app which then it asked me if I wanted to add recipes, dietary, and a trainer etc. The extra charges were $9.99 and $6.99. ((total $46.97) As the week has gone by I was getting familiar with the app & how it worked. I signed into it on the 8th day & it asks me to pay again $39.99 special offer, but I just paid $29.99 for a month? On top of this I was charged again $9.99 & $6.99 for an app that doesn't work for me anymore because I cant access the plan I have chosen. I was charged a total of $63.95 for 8 days & for what... something that has not worked for me & did not live up to the subscription. I contacted Betterme and they replied with SELLING me more.... I told them I was not interested in purchasing more, I wanted a refund. They then took over a week to reply back letting me know how to unsubscribe. I've already unsubscribed and did not ask HOW to I unsubscribe but again asked for my money back. They have NOT given me my refund. They can't respond back to my email letting them know I am not interested in their products and I simply want the my money back. Betterme,,-Katherine or Emily, can you please answer your emails and refund me my money. This is ridiculous.

Alison
2021-01-24

I want to disconnect my subscription effective today. I deleted the App and it billed me



Is BetterMe Safe? 🤗🙏


No. BetterMe: Health Coaching does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 637,033 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for BetterMe Is 17.3/100.


Is BetterMe Legit? 💯


No. BetterMe: Health Coaching does not seem legit based on our analysis. This conclusion was arrived at by running over 637,033 BetterMe: Health Coaching User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BetterMe Is 33.8/100..


Is BetterMe: Health Coaching not working? 🚨


BetterMe: Health Coaching works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
BetterMe Weight Loss (Weekly) $9.99
BetterMe 1 Month Subscription $19.99
BetterMe $41.99
1-Month Workouts Plan $14.99
BetterMe Monthly Subscription $9.99
BetterMe Annual Subscription $19.99
Fat Loss Program. 3 days trial $9.99
BetterMe Monthly Subscription $6.99
BetterMe 1 Month Subscription $9.99
BetterMe Weekly Subscription $4.99


How was your experience with BetterMe: Health Coaching? Post a Review




Features

- Personalized workout programs and nutrition plans

- All-new meal plans with video recipes

- Calorie Tracker to monitor daily intake and macros

- New community with daily articles, tips, tricks, and answers to all the FAQs

- Personal coach feature for professional guidance and support

- Water tracker and step counter to monitor daily goals

- Yoga, running, and walking workouts for everyone

- Over 800 workouts that can be done at home

- Integration with Health Kit to track steps, water, and calorie intake

- Subscription options for 3 months access renewal, weekly renewal, etc.

- Terms of Use, Privacy Policy, and Subscription Terms available for review.

  Customer Service/Support
Developer:
Genesis Technology Partners

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