One app not working? crashes or has problems?

One Status


I have a problem with One

Are you having issues? Select the issue you are having below and provide feedback to One.




⚠️ Most reported problems ⚠️

Not working
46.7%

Login
23.3%

Payments
8.9%

Account
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of One Problems 😠👌🔥

- Application was declined

- Generic email from support

- Account was locked out

- Most features on app were limited

- Account was under closure

  5 Reported Issues: 😵🆘🛟🚨📢

Brittany
2024-03-15

Not showing balance- won’t let me log in

Brandon
2024-03-15

App not reflecting any balances and now can no longer sign in

Mariah Bodsford
2023-12-11

I haven't been able to sign in since yesterday. It gives me an error and says try again later. Very irritated.

Matthew Bethea
2023-09-12

It's logged me out and I'm unable to sign back in . On the verification I get an error

David Blair
2023-08-29

I try to log in and it won't send me confirmation code an error pops up saying try again later

Showing 1-5 of 5

Have a Problem with One – Mobile Banking? Report Issue




Common One Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot One app on iOS and Android devices. Solve all One app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. One iPhone Issues and Solutions

  2. One Android App Issues and Solutions


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at One Finance, Inc., developers of One.




About this app

Deposits are insured up to $250,000 per depositor. • Get 2% cash back on all purchases at Walmart, gas stations, and drugstores for the first 12 months. • Earn 1. 00% APY interest on savings balances, including card round-ups. • Boost your earning potential with 1. 00% APY on savings balances up to $25,000. • Add your card to a digital wallet for secure, convenient, and touch-free payments. • Instantly lock your card to prevent purchases. *Earn 2% cash back, up to $50, on purchases at Walmart as well as gas and drugstore purchases for the first 12 months.  Cash back paid when earned. **With eligible direct deposits totaling at least $500 in the previous 31 days. ‡New customers can receive a $25 cash bonus with eligible direct deposits, totaling at least $500 in a 31-day period.  Annual Percentage Yield effective as of 9/15/2022 and subject to change. 1. 00% APY on balances up to $5,000 or $25,000 with eligible direct deposits totaling at least $500 in the previous 31 days.  FDIC average National Deposit Rate for savings accounts as of 8/15/2022. +Direct deposit may be available up to 2 days in advance, but depends on when employer sends paycheck data.  Download One and create an account to start earning 2% cash back* and enjoy savings rates higher than the national average.  Banking services and this app card provided by Coastal Community Bank, Member FDIC, under license by Mastercard® International.  Receive a $10 cash bonus after first purchase of $10 or more.  Open an account for free today–with no impact to your credit score.  Bonuses paid within 3 business days.  Additional terms may apply.  No monthly fee, no minimum balance.  To see full account and promotion terms and conditions, visit app. app/terms or call (855) 830-6200. this app is a financial technology company, not a bank.