CarMax app not working? crashes or has problems?

CarMax Status


I have a problem with CarMax

Are you having issues? Select the issue you are having below and provide feedback to CarMax.



⚠️ Most reported problems ⚠️
Not working
37.5%

Something else
37.5%

Account
12.5%

Crashes
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of CarMax Problems 🔥

- Buggy search area

- Unresponsive salesman

- Dirty car upon arrival

- Water in door within 7 days

📋 3 Reported Issues:

J
Justin 2023-06-29

When I click on take a selfie or photo of my drivers license using the Carmax.com "documents" page from my Android cell phone, the screen will darken slightly and NOTHING happens??? Does anybody 🤔 know what this technical issue might be? Or how I could correct this problem?

T
Ty Stephens 2022-11-01

Facial recognition no longer working or an option and keyboard doesn't even come up at Welcome screen.

J
John Olson 2022-10-19

I can't get to CarMax website, says to use Google chrome and that's what I am using. I have uninstalled and reloaded..no luck

Showing 1-3 of 3 reported issues:

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