SecureGo plus app not working? crashes or has problems?

SecureGo plus Status

Last Updated on 2024-10-21 by Fiducia & GAD IT AG

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64 User reports:
App has problems

User reports 64

⚠️ Most reported problems ⚠️

Not working

43.9%

24.2%

Connection

13.6%

Crashes

7.6%

problems reported in the last 24 hours

24 hour clock ⏰

2 Reported Issues: 😵🆘🛟🚨📢

Umida Niyazova

2022-08-20

The Secure Go plus App asks the "approval code" to confirm the payment, but where i could get one? Thanks for your assistance.

MMeyer

2022-04-27

In der App steht: Die Funktion steht aktuell nicht zur Verfügung. Bitte versuchen Sie es später erneut.

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Common SecureGo plus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SecureGo plus app on iOS and Android devices. Solve all SecureGo plus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SecureGo plus iPhone Issues and Solutions

SecureGo plus iOS app crashes, not working, errors
SecureGo plus iOS app network issues
SecureGo plus on iOS has black/white screen

SecureGo plus Android App Issues and Solutions

SecureGo plus has errors/crashing/not working
SecureGo plus server network connectivity issues
SecureGo plus has black screen

SecureGo plus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SecureGo plus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SecureGo plus app crashes or not working on Iphone (iOS):

Close and restart the SecureGo plus app on iPhone
Update SecureGo plus app to the Latest Version for iOS
Uninstall and reinstall SecureGo plus iPhone app
Update your iPhone to the latest iOS version

Fix SecureGo plus on iPhone unable to connect to server/internet connection issues::

To resolve SecureGo plus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SecureGo plus black/white screen (blank screen) on iPhone:

Follow the SecureGo plus iOS app troubleshooting guide Here →

SecureGo plus Android App Issues and Solutions

Fix SecureGo plus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SecureGo plus app issues:

Force Stop the SecureGo plus App
1. On android, goto "Settings" » click SecureGo plus app. » click "Force Stop".

Update SecureGo plus to the latest version on PlayStore

Clear SecureGo plus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SecureGo plus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SecureGo plus.

Fix SecureGo plus unable to contact server/ SecureGo plus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SecureGo plus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SecureGo plus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SecureGo plus on android.

Solve SecureGo plus black/white screens issue on Android:

Follow the SecureGo plus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fiducia & GAD IT AG, developers of SecureGo plus.

About this app

Schnell, einfach und sicher: Mit SecureGo plus können Sie alle Banking- und Kreditkartenaufträge innerhalb einer App ganz bequem freigeben. * Sie benötigen lediglich den Aktivierungscode Ihrer Bank. * Anschließend können Sie die App bequem einrichten. Weitere Informationen rund um Freischaltung und Verwendung der SecureGo plus App finden Sie auf this app.