Wells Fargo app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
53.3%

Crashes
13.3%

Connection
10.0%

Not working
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Wells Fargo Problems 😠👌🔥

- Easy to deposit check to wrong account

- Asks to verify contact information every time

- Does not include a constant running balance

  16 Reported Issues: 😵🆘🛟🚨📢

Hugo GALDAMEZ
2023-05-24

Wellsfargo app has never worked for me in my iPhone 13. Latest updates, reinstalled a couple of times, rebooted my phone a couple of times. It doesn’t work. The app opens but won’t let me type my username or password. I touch the username and password field but the cursor does NOT appear

Erik
2023-03-29

When taking picture to deposit check the app will restart.

Barbara Prindle
2023-03-22

Can't download for Android phone. Statement says, "This app won't work for your device." Operating system has been updated. Wells Fargo mobile still will not load!

Patty
2022-12-27

immediately after taking picture of check for deposit the app crashes. have updated app & ios

Thomas Raburn
2022-11-30

Mobile deposit function using Wells Fargo app is not working. After taking photos, error message says I need to retake. Photos are fine but reason for error message is unknown.

Van Booth
2022-08-26

Tried setting up payments for both my vehicles, one vehicle account took me to the other vehicle account I already made a payment on. Could no longer screenshot my confirmation number, reveived no email confirmation of payment, app crashed a few times, tried paying on the website with same issues. Unsure if any or both of my payments went through on my two accounts. Fustrating and will return to paper statements and snail mail personal check payments in the future. This is unacceptable when all my other account apps on other accounts work fine. Why change around the app when it was working fine before all the changes recently? Why break what was not broken!?

David
2022-08-14

I have to scan my fingerprint twice to log in to my account. The first time appears to work then the screen blinks and I have to scan my fingerprint again.

Danay
2022-07-29

App crashes every time when I try to open it. I have the most recent app update.

Salvador Zapon
2022-07-17

App crashes every time I try to go in it can't even see my account

Burt
2022-07-10

App crashes every time I try taking a picture of a check for mobile deposit.

Kirti Dave
2022-07-06

not able to open account or deposit by mobile,

Dennis Fox
2022-06-30

Installed the original app through Play Store with no problems. I can't install the update because I can't even find the Wells Fargo app IN Play Store. Strange.

Samantha
2022-05-31

App crashes/restarts every time I take a photo of the check for mobile deposit.

Sean KAer
2022-05-27

When taking mobile deposit picture app crashes with black screen

Seth Thurston
2022-05-10

Same. The new updated app crashes when taking picture of back of check for deposit.

Steve
2022-04-30

The app crashes when taking picture of back of check for deposit.

Showing 1-16 of 16

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Contact e-Mail: appstorefeedback@wellsfargo.com




About this app

Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company.  Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N. A. and its various affiliates and subsidiaries. Wells Fargo Bank, N. A. is a bank affiliate of Wells Fargo & Company.  DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N. A. MEMBER FDIC.  Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc. , registered in the U. S. and other countries.  Brokerage services are offered through Wells Fargo Advisors.  • Securely send and receive money with friends and family using a U. S. • Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments. 1.  For a list of compatible Apple Pay devices, see Your mobile carrier’s message and data rates may apply. 4.  Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U. S. -based bank account holders only.  See Wells Fargo’s Online Access Agreement at this app. com/online-banking/online-access-agreement/ for more information. 6.  FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.  Apple Wallet is a trademark of Apple Inc.  App Store is a service mark of Apple Inc.  Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.  Deposit limits and other restrictions apply. 5.  Only certain devices are eligible to enable Touch ID or Face ID. 2.  Some accounts are not eligible for mobile deposit.