AEP Ohio Status

Published by American Electric Power on 2024-01-30

Welcome to a better way to manage your account with our customer mobile app. You
can view and pay your bill, report an outage, check outage status, manage your
accounts, view billing history, and more! Use the "Remember me" feature to make
login a breeze.

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Common dislikes about AEP Ohio app

- Lack of historical weather data to compare energy usage

- No section for outage information

- Some users have experienced issues with logging in and reminders not saving properly.

Have a Problem with AEP Ohio? Report Issue

Common AEP Ohio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AEP Ohio app on iOS and Android devices. Solve all AEP Ohio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AEP Ohio iPhone Issues and Solutions

AEP Ohio iOS app crashes, not working, errors
AEP Ohio iOS app network issues
AEP Ohio on iOS has black/white screen

AEP Ohio Android App Issues and Solutions

AEP Ohio has errors/crashing/not working
AEP Ohio server network connectivity issues
AEP Ohio has black screen

AEP Ohio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AEP Ohio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AEP Ohio app crashes or not working on Iphone (iOS):

Close and restart the AEP Ohio app on iPhone
Update AEP Ohio app to the Latest Version for iOS
Uninstall and reinstall AEP Ohio iPhone app
Update your iPhone to the latest iOS version

Fix AEP Ohio on iPhone unable to connect to server/internet connection issues::

To resolve AEP Ohio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AEP Ohio black/white screen (blank screen) on iPhone:

Follow the AEP Ohio iOS app troubleshooting guide Here →

AEP Ohio Android App Issues and Solutions

Fix AEP Ohio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AEP Ohio app issues:

Force Stop the AEP Ohio App
1. On android, goto "Settings" » click AEP Ohio app. » click "Force Stop".

Update AEP Ohio to the latest version on PlayStore

Clear AEP Ohio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AEP Ohio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AEP Ohio.

Fix AEP Ohio unable to contact server/ AEP Ohio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AEP Ohio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AEP Ohio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AEP Ohio on android.

Solve AEP Ohio black/white screens issue on Android:

Follow the AEP Ohio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Electric Power, developers of AEP Ohio.

100% Contact Match

Developer: American Electric Power

E-Mail: [email protected]

Website: Visit AEP Ohio Website

About this app

You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Welcome to a better way to manage your account with our customer mobile app. Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. *Logging into the AEP Ohio app requires an active account that is registered online at this app.