VPN app not working? crashes or has problems?

VPN Status

Last Updated on 2024-05-10 by Brain Craft Ltd

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Summary of VPN Problems 😠👌🔥

- Some users have reported issues with the app not recognizing their subscription and asking for payment repeatedly

- Auto-renewal settings may not work properly

- Limited information provided about the app's features and functionality

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Common VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN iPhone Issues and Solutions

VPN iOS app crashes, not working, errors
VPN iOS app network issues
VPN on iOS has black/white screen

VPN Android App Issues and Solutions

VPN has errors/crashing/not working
VPN server network connectivity issues
VPN has black screen

VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN app crashes or not working on Iphone (iOS):

Close and restart the VPN app on iPhone
Update VPN app to the Latest Version for iOS
Uninstall and reinstall VPN iPhone app
Update your iPhone to the latest iOS version

Fix VPN on iPhone unable to connect to server/internet connection issues::

To resolve VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN black/white screen (blank screen) on iPhone:

Follow the VPN iOS app troubleshooting guide Here →

VPN Android App Issues and Solutions

Fix VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN app issues:

Force Stop the VPN App
1. On android, goto "Settings" » click VPN app. » click "Force Stop".

Update VPN to the latest version on PlayStore

Clear VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN.

Fix VPN unable to contact server/ VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN on android.

Solve VPN black/white screens issue on Android:

Follow the VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Brain Craft Ltd, developers of VPN.

Verified email

Contact e-Mail: braincraftltd.info@gmail.com

About this app

After Free Trial 01 month subscription starts. - Subscription automatically renews unless auto-renew is turned off at least 24 - hours before the end of the current period. - payment will be charged to iTunes Account at confirmation of purchase. - Account will be charged for renewal within 24-hours prior to the end of the current period. - No cancellation of the current subscription is allowed during active subscription period. - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. - Any unused portion of a free trail preiod will forfeited when the user purchases a subscription. Subscription can be cancelled during its free trial period via the subscription setting through your iTunes account. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's iTunes Account Settings after purchase. This must be done 24 hours before the end of the subscription period to avoid being charged. Found any bug? or Have any suggestions? or Wanna new features? Monthly: 03 days free trial, then $9. - free trial - free of charge; no commitment; cancel anytime. this app For iPhone Is The Fastest this app App For Unlimited this app. 1.