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DuckDuckGo is the all-in-one
privacy app that helps protect your online activities.
Are you having issues? Select the issue you are having below and provide feedback to DuckDuckGo Private Browser.
By Patrick 1 month ago
I installed DuckDuckGo as my default but all of my emails were not downloaded.
By Kathryn Ashe 1 month ago
No longer giving tracker protection.
By Sally Witter 6 months ago
I can’t get the DuckDuckGo icon back on to my iPhone Home Screen from the App Store.
By Ann Johnson 6 months ago
Hello, My DuckDuckGo app on my iPhone crashed today. (4 reports in iphone analytics) It will only open through your news email & walgreens-open the link. (I usually copied the link, but that didn't work. When open the app won't close the usual way deleting tabs. Also, I don't see any of my bookmarks. I last backed up my phone about 10 days ago before updating the ios. I hope you can help me fix it. Sincerely, Ann
By Steve Ross 6 months ago
Duckduckgo stopped working on my android phone. I've deleted the app and reinstalled, but the same issue. The blue bar goes half way and stops.
By Debbie 7 months ago
Lots of links I click will not open. Gives a browser message. I have not been having this problem before.
By Phyllis 7 months ago
This is about the VPN. Cannot connect it everything is grayed out. I can not make connection. If you send link I can send screen shot.
By Cindy 7 months ago
My DuckDuckGo icon will not show on my screen! I go to App Store and press get, but it won’t show on my phone!
By Clyde Perrin 9 months ago
Smoothjazzis my duckduck email name.NB:On that page,Iam trying to continue,not responding.
By Tracie 10 months ago
I got an email from this western Health. I sent a request to stop sending emails. I noticed on my home screen they were able to download an app onto my phone, I guess from the email I clicked on. The really strange thing is when I try to delete the app it goes straight to duckduckgo app to delete your app. I can't get it off. What the heck is going on? Will you please contact me directly about what to do? I have screenshots Thanks Tracie
By Bonnie Clasen 1 year ago
Since an update from you in March, I have been unable to obtain videos from my site apps. E.g. on MSNBC, some news items have not opened to a video of a story, like a portion of an evening show . My phone is a Samsung Android. A local help center says it's not from Samsung.
By Enrico Roth 1 year ago
Using DuckDuckGo Browser on Android Tablet for Web-based twitch stream usage - recently ANY of the functional scrips on the site(s) stopped working completely. Since it can be reproduced on another device with also updated the browser app, it seems to be (at least) related to the recent version(s) of it. (cant clearly find out which update it broke)
By Jean Monefeldt 1 year ago
trying to sign in to online sites (such as Chewy.com) to place order, get error message, such as “could not parse”?!?!
By Cynthia Houser 1 year ago
Blue line only goes part way and then reboots
By Jason 1 year ago
My web searches are not loading , can't be completed tried multiple different ones , neither one is loading ! Problem started today 10/16/2022
By john cheesman 1 year ago
Please cancel and revert to normal start screen
By Janette Maniscalco 1 year ago
Yes, I can't seem to open the browser. When trying to open it, the blue line at the top just goes half way and then stops. Not all the way to the end like it should do. Please help
By Joe Dowe 1 year ago
my safari duckduckgo mail box changed to yahoo mail box
By Colleen Camp 1 year ago
My e-mail client (XFinity Connect) keeps incessantly rebooting when using the DuckDuckGo browser and is often unusable on my iPhone 12 Pro Max, but I have no problems using my Safari browser. Tonight XFinity reset my modem and ran a troubleshooter and it seems as if the problem lies with the DuckDuckGo browser…. Can you please help? I have had this issue for approximately two weeks - I believe.
By Irene Smith 2 years ago
Someone has hacked my message app!
By tony halton 2 years ago
when searching receive "page unresponsive" message numerous times
- No feature to discourage and omit inappropriate photographs, video, imagery, etc.
- Cannot save a page to the home screen
- Downranks sites based on “disinformation”
- Refreshes every page after 30 to 60 seconds
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Complete guide to troubleshoot DuckDuckGo Private Browser app on iOS and Android devices. Solve all DuckDuckGo Private Browser app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DuckDuckGo, Inc., developers of DuckDuckGo Private Browser.
92.31% Contact Match
Developer: DuckDuckGo
E-Mail: [email protected]
Website: Visit DuckDuckGo Private Browser Website
81.36% Contact Match
Developer: Meetings
E-Mail: [email protected]
Website: Visit Meetings Website
With DuckDuckGo, privacy can be your default. • Search Privately - DuckDuckGo Private Search comes built-in so you can search the web without being tracked. • Block Tracking Cookies — Prevent most 3rd-party cookies from tracking you as you browse from site to site. • Escape Website Trackers Before They Load - We automatically stop most hidden trackers (3rd-party scripts) from loading, which prevents companies from collecting and using any personal data from these trackers. Our cutting-edge tracker blocking technology – called 3rd-Party Tracker Loading Protection – goes above and beyond what you get in most popular browsers by default. • Automatically Enforce Encryption - Smarter Encryption forces many sites you visit in DuckDuckGo to use an encrypted (HTTPS) connection where available, protecting your data from prying eyes. • Block Email Trackers - 70% of emails track you as soon as you open them. Currently, if an advertiser wants to detect conversions on their own website for our private DuckDuckGo search ads, our 3rd-Party Tracker Loading Protection will not stop bat. bing. com requests from loading on the advertiser’s website following DuckDuckGo ad clicks, but those requests are stopped in all other contexts. Taking control of your privacy doesn't have to mean making tradeoffs. • Tap Fire Button, Burn Data - Clear your tabs and browsing data with one tap of the Fire Button. • Signal Your Privacy Preference with GPC - Built into DuckDuckGoPrivateBrowser , Global Privacy Control (GPC) intends to help you express your legal opt-out rights automatically. With one download you get a new everyday browser that offers seamless protections from most third-party trackers while you search and browse, and access to tracking protections when receiving email. The DuckDuckGo app has the browsing features you expect, like tabs and bookmarks, plus privacy controls you'll love. DuckDuckGo is the all-in-one privacy app that helps protect your online activities. Our 3rd-Party Tracker Protection goes above and beyond what you get in most popular browsers by default, but we’re constantly working to make it more comprehensive. This is because DuckDuckGo private search advertising is in partnership with Microsoft. Enabling Email Protection is the easy way to block most email trackers and hide your address without switching services. Join the millions of people using DuckDuckGo and protect many of your everyday online activities with one app. As part of that partnership, viewing ads on DuckDuckGo is anonymous and Microsoft has committed to not profile our users’ ad clicks. This will tell websites not to sell or share your personal information under future legal frameworks (e. g. , CCPA, GDPR) in various states or countries. You don't need to wait to take back your privacy. It's privacy, simplified.