About: Welcome to a better way to manage your account with our customer mobile app. You
can view and pay your bill, report an outage, check outage status, manage your
accounts, view billing history, and more! Use the "Remember me" feature to make
login a breeze.
Listed below are our top recommendations on how to get in contact with AEP Ohio. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AEP Ohio. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: American Electric Power
E-Mail: [email protected]
Website: Visit AEP Ohio Website
By Star4265
I get so tired of seeing the “OOPS SOMETHING WENT WRONG ON OUR END” pop up - when I’m just trying to pay my utility bill. This is a necessity not a trivial thing that can either work or not... I have AEP because this is the utility company I have to use, because of the location of my home. I have emailed them and they replied with “it must have something to do with my connection, and pretty much blamed me- When this many people have an issue with this app for this long, its not the app user’s fault. Also the first reviews that they show on this page as “ most helpful “ are from 2 years ago. Please look at the more current reviews and fix the problem with the app.
By abra cadabro hocus pocus
I have to go days sometimes a week without being able to access my bills because the app constantly has error messages when I try to login. All I wanna do is pay my bills without having to worry about the app forcing me to wait weeks after my due dates.
By Crono3614
I’ve been working on catching up my electric bill. I’ve continuously paid my bill before disconnection, trying to get ahead. They charged me $102 dollars rather than working with me to let me catch up on what I owe. Thanks AEP as if I wasn’t going through hard enough times…
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