My Sprint app not working? crashes or has problems?

My Sprint Status

Last Updated on 2022-04-14 by Sprint

I have a problem with My Sprint

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Something else

85.7%

Connection

14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Sprint Problems 🔥

- No option to switch to anything but Apple

- Snarky and rude associates

- Automatically puts the sort back to the ‘Featured’

- Had to pay for a new phone AGAIN

- Had to extend bill twice

📋 6 Reported Issues:

Jew 2023-01-29

When i try to open the sprint app, I get a message that says the app has a bug and to clear the cache. I tried this but keep getting the same message.

Luis Ramos 2023-01-25

can't log in to my sprint app to pay bill . Have tried 20 times and uninstalled so many times.This is the first time this has ever happened?

David 2023-01-24

can't log in to my sprint app to pay bill . Have tried 20 times and uninstalled so many times.This is the first time this has ever happened?

Hazel Pittman 2023-01-14

can't log in to my sprint app to pay bill . Have tried 20 times and uninstalled so many times.This is the first time this has ever happened?

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Lauren Poole 2022-09-01

App won’t work can’t pay bill or see amount owed

Gabriela 2022-07-26

Please fix the app

Showing 1-6 of 6 reported issues:

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Common My Sprint Problems & Solutions. Troubleshooting Guide

Table of Contents:

My Sprint iPhone Issues and Solutions

My Sprint iOS app crashes, not working, errors
My Sprint iOS app network issues
My Sprint on iOS has black/white screen

My Sprint Android App Issues and Solutions

My Sprint has errors/crashing/not working
My Sprint server network connectivity issues
My Sprint has black screen

⚠️ Troubleshoot | Fix Now in One Click

My Sprint iPhone Issues and Solutions

How to fix My Sprint app crashes or not working on Iphone (iOS):

Close and restart the My Sprint app on iPhone
Update My Sprint app to the Latest Version for iOS
Uninstall and reinstall My Sprint iPhone app
Update your iPhone to the latest iOS version

Fix My Sprint on iPhone unable to connect to server/internet connection issues::

To resolve My Sprint network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

My Sprint Android App Issues and Solutions

Fix My Sprint not working on Android, crashes, errors or is unresponsive:

Force Stop the My Sprint App
1. On android, goto Settings » My Sprint » click [Force Stop]

Update My Sprint to the latest version on PlayStore

Clear My Sprint App Cache and Data:
1. On android, goto Settings » Apps » My Sprint » Storage » click [Clear Data] option. This clears both data and cache.
2. restart My Sprint.

Fix My Sprint unable to contact server/ My Sprint internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click My Sprint » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto My Sprint » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Sprint