Whale Chat app not working? crashes or has problems?

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Last Updated on 2019-11-22 by Ethan Haas

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Common Whale Chat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Whale Chat app on iOS and Android devices. Solve all Whale Chat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Whale Chat iPhone Issues and Solutions

Whale Chat iOS app crashes, not working, errors
Whale Chat iOS app network issues
Whale Chat on iOS has black/white screen

Whale Chat Android App Issues and Solutions

Whale Chat has errors/crashing/not working
Whale Chat server network connectivity issues
Whale Chat has black screen

Whale Chat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Whale Chat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Whale Chat app crashes or not working on Iphone (iOS):

Close and restart the Whale Chat app on iPhone
Update Whale Chat app to the Latest Version for iOS
Uninstall and reinstall Whale Chat iPhone app
Update your iPhone to the latest iOS version

Fix Whale Chat on iPhone unable to connect to server/internet connection issues::

To resolve Whale Chat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Whale Chat black/white screen (blank screen) on iPhone:

Follow the Whale Chat iOS app troubleshooting guide Here →

Whale Chat Android App Issues and Solutions

Fix Whale Chat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Whale Chat app issues:

Force Stop the Whale Chat App
1. On android, goto "Settings" » click Whale Chat app. » click "Force Stop".

Update Whale Chat to the latest version on PlayStore

Clear Whale Chat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Whale Chat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Whale Chat.

Fix Whale Chat unable to contact server/ Whale Chat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Whale Chat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Whale Chat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Whale Chat on android.

Solve Whale Chat black/white screens issue on Android:

Follow the Whale Chat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ethan Haas, developers of Whale Chat.

About this app

Big eyes, whiten tooth, charming lips, slim nose and small face... beauty camera knows what you want! Whale chat makes you tell about yourself to thousands of people in real time and become popular. WhaleChat provides the highest level of control over your privacy.