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⚠️ Most reported problems ⚠️

Something else
66.7%

Account
16.7%

Login
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NextGen Patient Portal Problems 😠👌🔥

- Complicated design

- Lack of information

- Poor notifications

- Unexpected errors occur frequently

- Outdated layout

  4 Reported Issues: 😵🆘🛟🚨📢

Donna Sparks
2023-03-22

This is the worst Patient Portal . It just doesn't even work now. Gives me an error about the wrong browser version. I am using the latest version of Google. I tried using Password Reset and it doesn't work. My new password matches the criteria exactly but it doesn't change. Tried getting help from the IT people but they don't answer the phone. Left 2 messages but no call backs.. With any luck Jackie is fixing the issues. Bottom line is that this Patient Portal is absolutely useless. Even if I could get it there is never any information to view. Test results, etc are never updated unless you complain. I JUST GIVE UP !

Sherry Walsh
2023-01-10

One of my two providers is not available. I can log in, but it says no practice is available and all my records are gone.

Opal Spiva
2022-11-17

Doesn't work when I enter phone number and birthdate

Mary Louise Spurrier
2022-03-27

The ID and password I use doesn't work.

Showing 1-4 of 4

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Common NextGen Patient Portal Problems & Solutions. Troubleshooting Guide

     


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NextGen Healthcare, developers of NextGen Patient Portal.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Patient Portal Website

Privacy Policy: https://www.nextmd.com/m/TermsAndConditions/PrivacyPolicy

Developer: NextGen Healthcare


63.64% Contact Match

Developer: Flow Health Inc.

E-Mail: [email protected]

Website: 🌍 Visit Patient Portal Website



About this app

Through the Patient Portal Web Shortcut from NextGen Healthcare, you can communicate with your doctor, access medical records and test results, and request appointments and medication refills.  When you use the Patient Portal Web Shortcut, you can communicate with your physician to stay on track with your care plans, monitor and share your health information, and request refills from within NextGenPatientPortal .  Manage your and your family’s medical information from your smartphone or tablet: "Family care" functionality allows you to access patient portal record for your child or parent.  Send and receive secure messages, see test and lab results online, ask questions, and get appointment reminders.