NextGen Patient Portal app not working? crashes or has problems?

NextGen Patient Portal Status

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Through the Patient Portal Web Shortcut from NextGen Healthcare, you can
communicate with your doctor, access medical records and test results, and
request appointments and medication refills. When you use the Patient Portal
Web Shortcut, you can communicate with your physician to stay on track with your
care plans, monitor and share your health information, and request refills from
within the app.


I have a problem with NextGen Patient Portal

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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 4 Comments

By Donna Sparks   1 year ago


This is the worst Patient Portal . It just doesn't even work now. Gives me an error about the wrong browser version. I am using the latest version of Google. I tried using Password Reset and it doesn't work. My new password matches the criteria exactly but it doesn't change. Tried getting help from the IT people but they don't answer the phone. Left 2 messages but no call backs.. With any luck Jackie is fixing the issues. Bottom line is that this Patient Portal is absolutely useless. Even if I could get it there is never any information to view. Test results, etc are never updated unless you complain. I JUST GIVE UP !

By Sherry Walsh   1 year ago


One of my two providers is not available. I can log in, but it says no practice is available and all my records are gone.

By Opal Spiva   1 year ago


Doesn't work when I enter phone number and birthdate

By Mary Louise Spurrier   2 years ago


The ID and password I use doesn't work.


Common dislikes about NextGen Patient Portal app

- Complicated design

- Lack of information

- Poor notifications

- Unexpected errors occur frequently

- Outdated layout



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Common NextGen Patient Portal Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NextGen Healthcare, developers of NextGen Patient Portal.


77.78% Contact Match

Developer: NextGen Healthcare

E-Mail: [email protected]

Website: Visit NextGen Patient Portal Website

74.29% Contact Match

Developer: InteliChart

E-Mail: [email protected]

Website: Visit InteliChart Website



About this app

Through the Patient Portal Web Shortcut from NextGen Healthcare, you can communicate with your doctor, access medical records and test results, and request appointments and medication refills.  When you use the Patient Portal Web Shortcut, you can communicate with your physician to stay on track with your care plans, monitor and share your health information, and request refills from within NextGenPatientPortal .  Manage your and your family’s medical information from your smartphone or tablet: "Family care" functionality allows you to access patient portal record for your child or parent.  Send and receive secure messages, see test and lab results online, ask questions, and get appointment reminders. 



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