NextGen Patient Portal app not working? crashes or has problems?

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User reports:
No current problems
 User reports 0

Summary of NextGen Patient Portal Problems 🔥

- Complicated design

- Lack of information

- Poor notifications

- Unexpected errors occur frequently

- Outdated layout

📋 4 Reported Issues:

D
Donna Sparks 2023-03-22

This is the worst Patient Portal . It just doesn't even work now. Gives me an error about the wrong browser version. I am using the latest version of Google. I tried using Password Reset and it doesn't work. My new password matches the criteria exactly but it doesn't change. Tried getting help from the IT people but they don't answer the phone. Left 2 messages but no call backs.. With any luck Jackie is fixing the issues. Bottom line is that this Patient Portal is absolutely useless. Even if I could get it there is never any information to view. Test results, etc are never updated unless you complain. I JUST GIVE UP !

S
Sherry Walsh 2023-01-10

One of my two providers is not available. I can log in, but it says no practice is available and all my records are gone.

O
Opal Spiva 2022-11-17

Doesn't work when I enter phone number and birthdate

M
Mary Louise Spurrier 2022-03-27

The ID and password I use doesn't work.

Showing 1-4 of 4 reported issues:

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Common NextGen Patient Portal Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. NextGen Patient Portal iPhone Issues and Solutions

  2. NextGen Patient Portal Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: webteam@nextgen.com

Website: 🌍 Visit Patient Portal Website

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Developer: NextGen Healthcare




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