Patient Gateway app not working? crashes or has problems?

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Crashes
40.0%

Login
20.0%

Not working
20.0%

Something else
20.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Patient Gateway Problems 🔥

- Doesn't work when upgraded to iOS13

- Lack of autocorrect

- App times out and logs out after about 5 minutes of use

- Double inbox is pointless

📋 1 Reported Issues:

R
Robert Gad 2022-08-13

I am getting message: "Server Error. Please sign out and sign in again." Was not signed in at the time of error. There is a button "Sign Out," but clicking upon it does not do anything.

Showing 1-1 of 1 reported issues:

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Common Patient Gateway Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Patient Gateway iPhone Issues and Solutions

  2. Patient Gateway Android App Issues and Solutions


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Developer: Mass General Brigham, Inc




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