Klara app not working? crashes or has problems?

Klara Status

Last Updated on 2024-09-23 by Klara Technologies Inc.

I have a problem with Klara

Are you having issues? Select the issue you are having below and provide feedback to Klara.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Something else

50.0%

Crashes

33.3%

Connection

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Klara Problems 🔥

- Contract is a minimum of 1 year

- App is not simple to set up and use

- Does not deliver what they said it could

- Answers received were not helpful

📋 3 Reported Issues:

Les Rojek 2025-03-10

Crashing

Agustina Soriano 2022-09-22

I can’t no open my apps

Brenda Nichols 2022-06-30

I signed up this morning but would prefer to not use my real name on app in the reviews. I did not know that was an option but notice it on many reviews that the names is clearly a “screen name”. How do I change my name to a screen name (or initials) instead? Thank you, Brenda

Showing 1-3 of 3 reported issues:

Have a Problem with Klara – Patient communication? Report Issue

Common Klara Problems & Solutions. Troubleshooting Guide

Table of Contents:

Klara iPhone Issues and Solutions

Klara iOS app crashes, not working, errors
Klara iOS app network issues
Klara on iOS has black/white screen

Klara Android App Issues and Solutions

Klara has errors/crashing/not working
Klara server network connectivity issues
Klara has black screen

⚠️ Troubleshoot | Fix Now in One Click

Klara iPhone Issues and Solutions

How to fix Klara app crashes or not working on Iphone (iOS):

Close and restart the Klara app on iPhone
Update Klara app to the Latest Version for iOS
Uninstall and reinstall Klara iPhone app
Update your iPhone to the latest iOS version

Fix Klara on iPhone unable to connect to server/internet connection issues::

To resolve Klara network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Klara Android App Issues and Solutions

Fix Klara not working on Android, crashes, errors or is unresponsive:

Force Stop the Klara App
1. On android, goto Settings » Klara » click [Force Stop]

Update Klara to the latest version on PlayStore

Clear Klara App Cache and Data:
1. On android, goto Settings » Apps » Klara » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Klara.

Fix Klara unable to contact server/ Klara internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Klara » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Klara » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Klara

Contact Support

Verified email

Contact e-Mail: support@klara.com

Verified email ✔✔

E-Mail: support@klara.com

Website: 🌍 Visit Klara Website

Privacy Policy: https://www.klara.com/privacy

Developer: Klara Technologies Inc

‼️ Outages Happening Right Now

Mar 10, 2025, 09:51 PM
a user from Calgary, Canada reported problems with Klara : Crashes
Mar 10, 2025, 08:20 PM
a user from Vancouver, Canada reported problems with Klara : Crashes
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