Are you having issues? Select the issue you are having below and provide feedback to Elation Passport.
- The app has a limit on message size and does not provide a clear error message when a message fails to send.
- The app only allows for connection to one medical practice, even if the patient has multiple offices that use the same portal.
- The app is slow, clunky, and unintuitive, with limited options for customization and login choices.
- The app has crashed and lost tabs during appointment changes, raising concerns about the security of patient information.
Complete guide to troubleshoot Elation Passport app on iOS and Android devices. Solve all Elation Passport app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Elation Health, Inc., developers of Elation Passport.
Contact e-Mail: [email protected]
Manage your health and communicate with your healthcare provider using your existing Elation passport account. • Review your lab results, visit summaries, and stay up-to-date on your care plan. • Easily send and receive messages to your provider. • Get 24/7 access to your medical history, allergies, current medications, and other pertinent health information. • Securely share your clinical information with members of your Care Team. • Camera support: Conveniently upload and send images to your provider using your iOS device camera. • Push notifications: Get notified the minute you have new health information to review sot that you’re always in the loop. Contact your Elation Health provider if you do not have an Elation Passport account yet. Have feedback? We’d love to hear from you. Email us at support@this app.