My SmartBike Status
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47 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] my app has just started reporting "action Forbidden" whilst using the app connected to my bike.
Downloaded app . Can’t get past pre settings. Frozen
📋 13 Reported Issues:
Crashes when mobile signal lost, doesn’t measure rider watts correctly, screen errors with HRM
Can you help me with logging into MAHLE does not recognize my password and username
Auto assist level based on heart rate stopped working.
App stops at some point in my ride. All ride data is lost for the session. Seems like the app is losing connection with the bike.
Is there anywhere to get a PDF manual with pictures for this new "My Smartbike" app? Let me know - mail: c40@redacted Thank you.
What happened to 3,2,1,GO. There are colours on the side of the screen ( red, yellow) and the Stop has changed. Is this an upgrade/update? Where is there information on "What's new" if this is an upgrade?
Hello the apps MySmartBike not keep my bike registered. Need to configure a new bike each time. Time consuming for nothing. Is there a workaround ? regards Iphone SE ios 15, Rocky Mountain Growler 30 ebike Denis
Won't connect to rocky mountain instinct
The app wont connect via bluetooth
App was working fine even when switched to New mahle app, but now it won't connect to my rocky instinct or my wifes growler . Very frustrating, Please help
Just got new bike (orbea vibe) and downloaded mahle smart bike app. After first journey, tab with cycle stats was shown ie discharge rate, % assist levels, and main map also showed assist levels. Subsequent journeys, this tab not shown so associated info unavailable. I have tried both iPhone and web-based apps. Also have tried disconnecting and reconnecting to Bluetooth, but made no difference. Please advise
Once logged in and synched bike the.app won't let me exit, or logout it appears frozen even after an uninstall the reinstall
Unable to login as screen where you enter email is unresponsive. Have rebooted phone and deleted/reloaded app twice in the last few days. Problem unresolved. Using iPhone 7 running 15.3.1. This app previously was working fine? Please help.
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Developer: MAHLE Smartbike Systems SLU
‼️ Outages Happening Right Now
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Jun 24, 2026, 07:45 PMa Linux user from City of London, United Kingdom reported problems with My SmartBike : Connection
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Jun 21, 2026, 12:50 PM
a Windows user from Aarburg, Switzerland reported problems with My SmartBike : Connection
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Jun 21, 2026, 09:54 AM
a user from Lons-le-Saunier, France reported problems with My SmartBike : Not working
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Jun 20, 2026, 10:27 PM
a Mac user from Airvault, France reported problems with My SmartBike : Connection
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Jun 19, 2026, 04:16 PM
a Windows user from Aarburg, Switzerland reported problems with My SmartBike : Connection
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Jun 18, 2026, 11:27 AM
a iOS user from Linz, Austria reported problems with My SmartBike : Connection
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Jun 18, 2026, 06:52 AM
a iOS user from Glasgow, United Kingdom reported problems with My SmartBike : Crashes
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Jun 17, 2026, 06:38 PM
a iOS user from Annecy, France reported problems with My SmartBike : Not working
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Jun 17, 2026, 11:07 AM
a iOS user from Plouezoc'h, France reported problems with My SmartBike : Not working
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Jun 15, 2026, 06:42 PM
a AndroidOS user from Plaisance-du-Touch, France reported problems with My SmartBike : Not working
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