Contact NextGen Patient Portal Support
Company Name: NextGen Healthcare
About: Quality Systems develops healthcare information systems that automate medical and dental practices.
Headquarters: Irvine, California, United States.
NextGen Patient Portal Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with NextGen Patient Portal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NextGen Patient Portal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NextGen Healthcare
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Read 6 Customer Service Reviews 😭😔💔
In the past, I was able to use the Patient Portal. Now, it doesn't recognize my user name, my email address, my zip code, or my birth date, or any other way to access the portal or reset my password. In other words, it is totally unusable.
Cannot log on. Keep getting message that the information like my username and pass word does not match their info. therefore cannot reset my pass word. Need help would like to talk to someone. Bernie 678 432 7963
The NextMD.com website (or app) doesn't work at all. It gives a time-out error every time I go to it. I can't even get to the login screen.
I would give it negative stars
by Damannoonesees
This app is terrible. It is the most complicated design I have ever encountered, and it has the least amount of information of any patient portal I have ever used. This is the opposite of what a patient portal should be. It is frustrating to have a login and absolutely nothing worthwhile to look at. It can’t even send you a notification properly. When you click on inbox with notifications, it lets you click on the notification then it takes you to your whole medical record. You then click through every tab, which has nothing in it. After you have spent 5 minutes clicking through everything, you walk away wondering what the notification even was. I am deleting the app. They wasted money on this app. The developers should give them their money back. My real rating is -5stars.
This app is Unuseable, unstable and who paid for this?
by Rusty Medina
Being forced to use this piece of absolute garbage app from the largest healthcare provider in my state is maddening. Start with the layout itself. Is this 2022 or 2000? That’s even if you can get into it. AN UNEXPECTED ERROR OCCURRED. Every time you touch it. That is unless you completely shut your phone down, then restart you can log in ONCE before ERRORS stop you. My college kid could create a better, safer app which leads to the question-whoever lobbied to buy this app within your medical organization should be fired or questioned as to why. Other options exist. Except for the patient.
Mobile Portal Terrible!
by Sleepyclowns
Why bother? I just started going to a community medical office that uses this platform for their portal. I was surprised to find such a poor overall design. There’s no excuse for it especially with how far technology has come today. The developers haven’t even gone as far as to update the app for the newer iPhones that fill the whole screen. The text size is way too big and overall the app itself is slow and clunky like an old car. Get it together! If only the office used my chart instead, it’s phenomenal and this company has a lot to learn from the markers of MyChart.
Have a Problem with NextGen Patient Portal? Report Issue
Why should I report an Issue with NextGen Patient Portal?
- Pulling issues faced by users like you is a good way to draw attention of NextGen Patient Portal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NextGen Patient Portal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NextGen Patient Portal.
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